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  1. The implementation of strategic health system change is often complicated by informal ‘politics’ in healthcare organisations. Leadership development programmes increasingly call for the development and use of ...

    Authors: Jenelle M. Clarke, Justin Waring, Simon Bishop, Jean Hartley, Mark Exworthy, Naomi J. Fulop, Angus Ramsay and Bridget Roe

    Citation: BMC Health Services Research 2021 21:260

    Content type: Research article

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  2. A patient-centred approach is increasingly the mandate for healthcare delivery, especially with the growing emergence of chronic conditions. A relevant but often overlooked obstacle to delivering person-centre...

    Authors: Mathias WAELLI, Etienne Minvielle, Maria Ximena Acero, Khouloud Ba and Benoit Lalloué

    Citation: BMC Health Services Research 2021 21:256

    Content type: Research article

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  3. Turnover intention is a major cause of reduced team morale and low work efficiency. It hinders work performance and reduces the quality of medical services. This study aimed to investigate the relationship bet...

    Authors: Huosheng Yan, Lingzhi Sang, Hongzhang Liu, Cancan Li, Zijing Wang, Ren Chen, Hong Ding, Zhi Hu and Guimei Chen

    Citation: BMC Health Services Research 2021 21:252

    Content type: Research article

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  4. Medication-related errors are one of the most frequently reported incidents in hospitals. With the aim of reducing the medication error rate, a Partnered Pharmacist Medication Charting (PPMC) model was trialle...

    Authors: Hannah Beks, Kevin Mc Namara, Elizabeth Manias, Andrew Dalton, Erica Tong and Michael Dooley

    Citation: BMC Health Services Research 2021 21:251

    Content type: Research article

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  5. Caregivers of patients load different kinds of burdens, including emotional distress. Aims of this study were to evaluate both burden and empathy of caregivers who assist patients with schizophrenia spectrum d...

    Authors: Rosaria Di Lorenzo, Anna Girone, Nunzio Panzera, Gianluca Fiore, Margherita Pinelli, Giulia Venturi, Federica Magarini and Paola Ferri

    Citation: BMC Health Services Research 2021 21:250

    Content type: Research article

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  6. Healthcare is funded and delivered separately from income support programs such as unemployment and disability benefits. Greater understanding of the health service use (HSU) of benefit recipients would suppor...

    Authors: Alex Collie, Luke Sheehan and Ashley McAllister

    Citation: BMC Health Services Research 2021 21:249

    Content type: Research article

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  7. Medicare’s Hospital Readmissions Reduction Program (HRRP), implemented beginning in 2013, seeks to incentivize Inpatient Prospective Payment System (IPPS) hospitals to reduce 30-day readmissions for selected i...

    Authors: Souvik Banerjee, Michael K. Paasche-Orlow, Danny McCormick, Meng-Yun Lin and Amresh D. Hanchate

    Citation: BMC Health Services Research 2021 21:248

    Content type: Research article

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  8. Overweight and obesity are problems that are increasing globally in both children as well as adults, and may be prevented by adopting a healthier lifestyle. Lifestyle coaches counsel overweight and obese child...

    Authors: Celeste E. van Rinsum, Sanne M. P. L. Gerards, Geert M. Rutten, Ien A. M. van de Goor, Stef P. J. Kremers and Liesbeth Mercken

    Citation: BMC Health Services Research 2021 21:247

    Content type: Research article

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  9. Since the introduction in 1984 of Australia’s publicly-funded universal healthcare system, Medicare, healthcare financing has relied on a mix of public and private sources to meet the needs of the population (...

    Authors: Lisa Tam, Ellen Tyquin, Amisha Mehta and Ingrid Larkin

    Citation: BMC Health Services Research 2021 21:246

    Content type: Research article

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  10. Public home care for the elderly is a key area in relation to improving health care quality. It is an important political goal to increase elderly people’s involvement in their care and in the use of welfare t...

    Authors: Heidi Snoen Glomsås, Ingrid Ruud Knutsen, Mariann Fossum and Kristin Halvorsen

    Citation: BMC Health Services Research 2021 21:245

    Content type: Research article

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  11. Elder abuse is a public health problem that is gaining attention due to its serious impacts on people’s health and well-being, and it is predicted to increase along with the world’s rapidly ageing population. ...

    Authors: Anja Botngård, Arne Henning Eide, Laura Mosqueda, Lene Blekken and Wenche Malmedal

    Citation: BMC Health Services Research 2021 21:244

    Content type: Research article

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  12. The understanding of appropriate or optimal care is particularly important for dementia, characterised by multiple, long-term, changing needs and the increasing expectations of people using services. However, ...

    Authors: Fiona Keogh, Tom Pierse, David Challis and Eamon O’Shea

    Citation: BMC Health Services Research 2021 21:243

    Content type: Research article

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  13. Insufficient cost data and limited capacity constrains the understanding of the actual resources required for effective TB control. This study used process maps and time-driven activity-based costing to docume...

    Authors: J. Chirenda, B. Nhlema Simwaka, C. Sandy, K. Bodnar, S. Corbin, P. Desai, T. Mapako, S. Shamu, C. Timire, E. Antonio, A. Makone, A. Birikorang, T. Mapuranga, M. Ngwenya, T. Masunda, M. Dube…

    Citation: BMC Health Services Research 2021 21:242

    Content type: Research article

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  14. Evidence based practice in health care has become increasingly popular over the last decades. Many guidelines have been developed to improve evidence informed decision making in health care organisations, howe...

    Authors: Kaat Goorts, Janine Dizon and Steve Milanese

    Citation: BMC Health Services Research 2021 21:241

    Content type: Research article

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  15. Technology support and person-centred care are the new mantra for healthcare programmes in Western societies. While few argue with the overarching philosophy of person-centred care or the potential of informat...

    Authors: Kari Dyb, Gro Rosvold Berntsen and Lisbeth Kvam

    Citation: BMC Health Services Research 2021 21:240

    Content type: Research article

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  16. Out-of-pocket payments have a diverse impact on the burden of those with a higher morbidity or the chronically ill. As the prevalence of chronic diseases increases with age, older adults are a vulnerable group...

    Authors: Veronika Kočiš Krůtilová, Lewe Bahnsen and Diana De Graeve

    Citation: BMC Health Services Research 2021 21:239

    Content type: Research article

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  17. We sought to understand barriers and facilitators to implementing distress screening (DS) of cancer patients to inform and promote uptake in cancer treatment facilities. We describe the recruitment and data co...

    Authors: Diane Ng, M. Shayne Gallaway, Grace C. Huang, Theresa Famolaro, Jennifer Boehm, Karen Stachon and Elizabeth A. Rohan

    Citation: BMC Health Services Research 2021 21:238

    Content type: Research article

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  18. Many studies suggest that patient satisfaction is significantly negatively correlated with the waiting time. A well-designed healthcare system should not keep patients waiting too long for an appointment and c...

    Authors: Xiaoqing Li, Dan Tian, Weihua Li, Bin Dong, Hansong Wang, Jiajun Yuan, Biru Li, Lei Shi, Xulin Lin, Liebin Zhao and Shijian Liu

    Citation: BMC Health Services Research 2021 21:237

    Content type: Research article

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  19. Although access to antiretroviral therapy (ART) among children and young people living with HIV has increased in recent years, adherence to medication and viral suppression remain challenges. Evidence of benef...

    Authors: Susan K. Settergren, Robert Philippe, Joanne St. Louis, Nathaniel Segaren, Sylvie Boisson, Tessa Lewis, Olbeg Désinor and Kesner François

    Citation: BMC Health Services Research 2021 21:236

    Content type: Research article

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  20. Pre-Hospital Emergency Care (PEC) is a fundamental property of prevention of Road Traffic Injuries (RTIs). Thus, this sector requires a system for evaluation and performance improvement. This study aimed to de...

    Authors: Saber Azami-Aghdash, Ahmad Moosavi, Hojatolah Gharaee, Ghader Sadeghi, Haleh Mousavi Isfahani, Alireza Ghasemi Dastgerdi and Mohammad Mohseni

    Citation: BMC Health Services Research 2021 21:235

    Content type: Research article

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  21. Price negotiations for specialty pharmaceuticals take place in a complex market setting. The determination of the added value of new treatments and the related societal willingness to pay are of increasing imp...

    Authors: Dominik J. Wettstein and Stefan Boes

    Citation: BMC Health Services Research 2021 21:234

    Content type: Research article

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  22. Healthcare rationing can be defined as withholding beneficial care for cost reasons. One form in particular, hidden bedside rationing, is problematic because it may result in conflicting loyalties for physicia...

    Authors: Ursula W. de Ruijter, Hester F. Lingsma, Willem A. Bax and Johan Legemaate

    Citation: BMC Health Services Research 2021 21:233

    Content type: Research article

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  23. Uganda experiences a high morbidity and mortality burden due to conditions amenable to emergency care, yet few public hospitals have dedicated emergency units. As a result, little is known about the costs and ...

    Authors: Kalin Werner, Tracy Kuo Lin, Nicholas Risko, Martha Osiro, Joseph Kalanzi and Lee Wallis

    Citation: BMC Health Services Research 2021 21:232

    Content type: Research article

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  24. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Reema Harrison, Benjamin Jones, Peter Gardner and Rebecca Lawton

    Citation: BMC Health Services Research 2021 21:231

    Content type: Correction

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    The original article was published in BMC Health Services Research 2021 21:144

  25. Not-for-profit hospitals are facing an uncertain financial future, especially following the COVID-19 pandemic. Nevertheless, they are legally obligated to provide free and discounted health care services to co...

    Authors: Jason N. Mose

    Citation: BMC Health Services Research 2021 21:230

    Content type: Research article

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  26. In well-resourced countries, comprehensive care programs have increased life expectancy of patients with sickle cell disease, with almost all infants surviving into adulthood. However, families affected by sic...

    Authors: Maite E. Houwing, Marit Buddenbaum, Thijs C. J. Verheul, Anne P. J. de Pagter, Jacobus N. J. Philipsen, Jan A. Hazelzet and Marjon H. Cnossen

    Citation: BMC Health Services Research 2021 21:229

    Content type: Research article

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  27. The COVID-19 pandemic has a disruptive impact on our society. We therefore conducted a population survey to describe: 1) stress, concerns and quality of life 2) access to healthcare and cancelled/delayed healt...

    Authors: Hanne van Ballegooijen, Lucas Goossens, Ralph H. Bruin, Renée Michels and Marieke Krol

    Citation: BMC Health Services Research 2021 21:227

    Content type: Research article

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  28. Hospitals in many countries are encouraged to develop audits to assess and improve the quality of care. Ward audit is a specific form of audit and feedback that is commonly used but little studied. The aim of ...

    Authors: Michael Sykes, Richard Thomson, Niina Kolehmainen, Louise Allan and Tracy Finch

    Citation: BMC Health Services Research 2021 21:226

    Content type: Research article

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  29. In this study, we sought to assess healthcare professionals’ acceptance of and satisfaction with a shared decision making (SDM) educational workshop, its impact on their intention to use SDM, and their perceiv...

    Authors: Samira Abbasgholizadeh Rahimi, Charo Rodriguez, Jordie Croteau, Alireza Sadeghpour, Amir-Mohammad Navali and France Légaré

    Citation: BMC Health Services Research 2021 21:225

    Content type: Research article

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  30. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Nevena Zivkovic, Musfer Aldossri, Noha Gomaa, Julie W. Farmer, Sonica Singhal, Carlos Quiñonez and Vahid Ravaghi

    Citation: BMC Health Services Research 2021 21:224

    Content type: Correction

    Published on:

    The original article was published in BMC Health Services Research 2020 20:124

  31. To improve care for patients with chronic diseases, a recent policy initiative in Thailand focused on strengthening primary care based on the concept of Chronic Care Model (CCM). This study aimed to assess the...

    Authors: Wichai Aekplakorn, Paibul Suriyawongpaisal, Samrit Srithamrongsawadi and Phanuwich Kaewkamjonchai

    Citation: BMC Health Services Research 2021 21:223

    Content type: Research article

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  32. Family Presence during Cardiopulmonary Resuscitation has been studied both to identify the opinions of health professionals, patients, and family members, and to identify benefits and barriers, as well as to d...

    Authors: Eva de Mingo-Fernández, Ángel Belzunegui-Eraso and María Jiménez-Herrera

    Citation: BMC Health Services Research 2021 21:221

    Content type: Research article

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  33. The shortage of healthcare professionals (HCP) negatively affects health services in rural areas in many parts of the world, as is the case in South Africa. Innovative programs designed to improve the recruitm...

    Authors: Dumsani M. Gumede, Myra Taylor and Jane D. Kvalsvig

    Citation: BMC Health Services Research 2021 21:220

    Content type: Research article

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  34. Breast cancer is the most prevalent cancer among women. Breast cancer imposes a considerable economic burden on the health system. This study aimed to compare the cost of breast cancer among patients who refer...

    Authors: Abolhasan Afkar, Habib Jalilian, Abolghasem Pourreza, Habibeh Mir, Abdolhosein Emami Sigaroudi and Somayeh Heydari

    Citation: BMC Health Services Research 2021 21:219

    Content type: Research article

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  35. Scaling-up and sustaining healthcare interventions can be challenging. Our objective was to describe how the 3 Wishes Project (3WP), a personalized end-of-life intervention, was scaled-up and sustained in an i...

    Authors: Alyson Takaoka, Benjamin Tam, Meredith Vanstone, France J. Clarke, Neala Hoad, Marilyn Swinton, Feli Toledo, Anne Boyle, Anne Woods, Erick H. Duan, Diane Heels-Ansdell, Lily Waugh, Mark Soth, Jill Rudkowski, Waleed Alhazzani, Dan Perri…

    Citation: BMC Health Services Research 2021 21:218

    Content type: Research article

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  36. Within the Dutch health care system the focus is shifting from a disease oriented approach to a more population based approach. Since every inhabitant in the Netherlands is registered with one general practice...

    Authors: Shelley-Ann M. Girwar, Marta Fiocco, Stephen P. Sutch, Mattijs E. Numans and Marc A. Bruijnzeels

    Citation: BMC Health Services Research 2021 21:217

    Content type: Research article

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  37. Diabetes is one of the most important chronic diseases and affects 9% of the world’s population. To support these people in the day-to-day management of their treatments, pharmacies can offer professional phar...

    Authors: Noura Bawab, Emilie Zuercher, Tania Carron, Léonie Chinet, Olivier Bugnon, Jérôme Berger and Isabelle Peytremann-Bridevaux

    Citation: BMC Health Services Research 2021 21:216

    Content type: Research article

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  38. Medications for opioid use disorder (MOUD) are recommended with adjuvant behavioral therapies, counseling, and other services for comprehensive treatment of maternal opioid use disorder. Inadequate access to t...

    Authors: Doris Titus-Glover, Fadia T. Shaya, Christopher Welsh, Danya M. Qato, Savyasachi Shah, Laura E. Gresssler and Rebecca Vivrette

    Citation: BMC Health Services Research 2021 21:215

    Content type: Research article

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  39. Amyotrophic Lateral Sclerosis (ALS) is a progressive neurodegenerative condition with a mean life expectancy of 3 years from first symptom. Understanding the factors that are important to both patients and the...

    Authors: Katy Tobin, Sinead Maguire, Bernie Corr, Charles Normand, Orla Hardiman and Miriam Galvin

    Citation: BMC Health Services Research 2021 21:213

    Content type: Research article

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  40. Delays in care-seeking for childhood illness may lead to more severe outcomes. We evaluated whether community distance from a primary healthcare facility was associated with decreased healthcare utilization in...

    Authors: Catherine E. Oldenburg, Ali Sié, Mamadou Ouattara, Mamadou Bountogo, Valentin Boudo, Idrissa Kouanda, Elodie Lebas, Jessica M. Brogdon, Ying Lin, Fanice Nyatigo, Benjamin F. Arnold and Thomas M. Lietman

    Citation: BMC Health Services Research 2021 21:212

    Content type: Research article

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  41. Social enterprises are organizations created to address social problems that use business models to sustain themselves financially. Social enterprises can help increase access to primary health care in low res...

    Authors: Lutfi Lokman and Teresa Chahine

    Citation: BMC Health Services Research 2021 21:211

    Content type: Research article

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  42. Cancer patient pathways (CPPs) were introduced in Norway in 2015. CPPs are time-bound standardised care pathways that describe the organisation of and responsibilities for diagnostics and treatment, as well as...

    Authors: Line Melby and Erna Håland

    Citation: BMC Health Services Research 2021 21:210

    Content type: Research article

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  43. Second medical opinions can give patients confidence when choosing among treatment options and help them understand their diagnosis. Health insurers in several countries, including Germany, offer formal second...

    Authors: Nadja Könsgen, Barbara Prediger, Ana-Mihaela Bora, Angelina Glatt, Simone Hess, Victoria Weißflog and Dawid Pieper

    Citation: BMC Health Services Research 2021 21:209

    Content type: Research article

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  44. Research capacity strengthening could be an indirect outcome of implementing a research project. The objective of this study was to explore the ability of the global maternal sepsis study (GLOSS), implemented ...

    Authors: Rachidatou Compaoré, Vanessa Brizuela, Anne M. Khisa, Alejandra López Gómez, Adama Baguiya, Mercedes Bonet, Anna Thorson, Evelyn Gitau and Seni Kouanda

    Citation: BMC Health Services Research 2021 21:208

    Content type: Research article

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  45. In meeting input data requirements for a system dynamics (SD) model simulating the radiotherapy (RT) process, the number of patient care pathways (RT workflows) needs to be kept low to simplify the model witho...

    Authors: Jesper Lindberg, Paul Holmström, Stefan Hallberg, Thomas Björk-Eriksson and Caroline E. Olsson

    Citation: BMC Health Services Research 2021 21:207

    Content type: Research article

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  46. To determine if requiring Dual Eligible Special Need Plans (D-SNPs) to receive approval from the National Committee of Quality Assurance and contract with state Medicaid agencies impacts healthcare utilization.

    Authors: Kimberly Danae Cauley Narain, Jessica Harwood, Carol Mangione, O. Kenrik Duru and Susan Ettner

    Citation: BMC Health Services Research 2021 21:206

    Content type: Research article

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  47. Systematic approaches to the inclusion of economic evaluation in national healthcare decision-making are usual. It is less common for economic evaluation to be routinely undertaken at the ‘local-level’ (e.g. i...

    Authors: Andrew Searles, Donella Piper, Christine Jorm, Penny Reeves, Maree Gleeson, Jonathan Karnon, Nicholas Goodwin, Kenny Lawson, Rick Iedema and Jane Gray

    Citation: BMC Health Services Research 2021 21:201

    Content type: Study protocol

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