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  1. Client satisfaction is a common outcome measure for quality of care and goal for quality improvement in healthcare. We assessed women’s perceptions of the structure, process and outcome of intrapartum care in ...

    Authors: Dan K Kaye, Annettee Nakimuli, Othman Kakaire, Michael O Osinde, Scovia N Mbalinda and Nelson Kakande
    Citation: BMC Health Services Research 2015 15:190
  2. Assessing safety outcomes is critical to inform optimal scale-up of voluntary medical male circumcision (VMMC) programs. Clinical trials demonstrated adverse event (AE) rates from 1.5 to 8 %, but we have limit...

    Authors: Pamela K. Kohler, Dorothy Namate, Scott Barnhart, Frank Chimbwandira, Beth A. Tippet-Barr, Tom Perdue, David A. Chilongozi, Lyson Tenthani, Oliver Phiri, Wezi Msungama, King K. Holmes and John N. Krieger
    Citation: BMC Health Services Research 2016 16:61
  3. Somatic comorbidities are a serious problem in patients with severe mental illnesses. These comorbidities often remain undiagnosed for a long time. In Germany, physicians are not allowed to access patients’ he...

    Authors: Christina Dornquast, Juliane Tomzik, Thomas Reinhold, Matthias Walle, Norbert Mönter and Anne Berghöfer
    Citation: BMC Health Services Research 2017 17:162
  4. Multiple admissions for ambulatory care sensitive conditions (ACSC) are responsible for an important proportion of health care expenditures. Diabetes is one of the conditions consensually classified as an ACSC...

    Authors: Joana Seringa, Ana Patrícia Marques, Bruno Moita, Cátia Gaspar, João Filipe Raposo and Rui Santana
    Citation: BMC Health Services Research 2019 19:1002
  5. Service Provision Assessment (SPA) surveys have been conducted to gauge primary health care and family planning clinical readiness throughout East and South Asia as well as sub-Saharan Africa. Intended to prov...

    Authors: Elizabeth F. Jackson, Ayesha Siddiqui, Hialy Gutierrez, Almamy Malick Kanté, Judy Austin and James F. Phillips
    Citation: BMC Health Services Research 2015 15:536
  6. Elevated blood pressure is a major risk factor for cardiovascular disease and stroke but patients often discount recommended behavioral changes and prescribed medications. While effective interventions to prom...

    Authors: Julie Gleason-Comstock, Alicia Streater, Allen Goodman, James Janisse, Aaron Brody, LynnMarie Mango, Rachelle Dawood and Phillip Levy
    Citation: BMC Health Services Research 2017 17:538
  7. Stigma is a major issue across various society and cultures, and few studies focus on the perception of stigma by Chinese patients with schizophrenia. In the current cross-sectional study, we sought to assess ...

    Authors: Zhibin Ren, Heqiu Wang, Bin Feng, Chenyu Gu, Yongchun Ma, Hong Chen, Bingling Li and Lanying Liu
    Citation: BMC Health Services Research 2016 16:210
  8. While we have made gains in understanding cultures in hospitals and their effects on outcomes of care, little work has investigated how the pace of work in hospitals is associated with staff satisfaction and p...

    Authors: Jeffrey Braithwaite, Louise A. Ellis, Kate Churruca and Janet C. Long
    Citation: BMC Health Services Research 2018 18:529
  9. Mortality data are essential for many aspects of everyday public health practices at both national and international levels. Despite the current developments in various aspects of the medical field, the appare...

    Authors: Jamal A. S. Qaddumi, Zaher Nazzal, Allam Yacoub and Mahmoud Mansour
    Citation: BMC Health Services Research 2018 18:8
  10. The economic sustainability of all areas of medicine is under scrutiny. Limited data exist on the drivers of cost after a craniotomy for tumor resection (CTR). The objective of the present study was to develop...

    Authors: Symeon Missios and Kimon Bekelis
    Citation: BMC Health Services Research 2015 15:85
  11. Despite the rapid adoption of the World Health Organization’s 2013 guidelines, children continue to be infected with HIV perinatally because of sub-optimal adherence to the continuum of HIV care in maternal an...

    Authors: Marcel Yotebieng, Frieda Behets, Bienvenu Kawende, Noro Lantoniaina Rosa Ravelomanana, Martine Tabala and Emile W. Okitolonda
    Citation: BMC Health Services Research 2017 17:306
  12. Declining job satisfaction and concurrent reductions in Medicaid participation among primary care providers have been documented, but there is limited qualitative work detailing their first-hand experiences tr...

    Authors: Sarah H. Gordon, Emily A. Gadbois, Renee R. Shield, Patrick M. Vivier, Chima D. Ndumele and Amal N. Trivedi
    Citation: BMC Health Services Research 2018 18:728
  13. The majority of patients with prostate cancer (International Classification of Diseases, 10th edition, code C61) are elderly. With Japan’s rapidly society aging, both the prevalence and mortality of prostate c...

    Authors: Takefumi Kitazawa, Kunichika Matsumoto, Shigeru Fujita, Kanako Seto, Shimpei Hanaoka and Tomonori Hasegawa
    Citation: BMC Health Services Research 2015 15:453
  14. Substantial improvements have been observed in the coverage of and access to maternal health service, especially in skilled birth attendants, in Ethiopia. However, the quality of care has been lagging behind. ...

    Authors: Girmatsion Fisseha, Yemane Berhane, Alemayehu Worku and Wondwossen Terefe
    Citation: BMC Health Services Research 2017 17:187
  15. Although the prevalence of type 2 diabetes mellitus is increasing in Uganda, data on loss to follow up (LTFU) of patients in care is scanty. We aimed to estimate proportions of patients LTFU and document assoc...

    Authors: Salome Tino, Clara Wekesa, Onesmus Kamacooko, Anthony Makhoba, Raymond Mwebaze, Samuel Bengo, Rose Nabwato, Aisha Kigongo, Edward Ddumba, Billy N. Mayanja, Pontiano Kaleebu, Rob Newton and Moffat Nyerinda
    Citation: BMC Health Services Research 2019 19:598
  16. Comparing the mortality profiles of dialysis centres is important to ensure that high standards of care are maintained. We compare the performance of dialysis centres in Australia and New Zealand in their trea...

    Authors: Jessica Kasza, Kevan R. Polkinghorne, Rory Wolfe, Stephen P. McDonald and Mark R. Marshall
    Citation: BMC Health Services Research 2018 18:1007
  17. In health research, indicators of socioeconomic status (SES) are often used interchangeably and often lack theoretical foundation. This makes it difficult to compare results from different studies and to explo...

    Authors: Michael Fliesser, Jessie De Witt Huberts and Pia-Maria Wippert
    Citation: BMC Health Services Research 2017 17:800
  18. Within the Brazilian Unified Health System (SUS), Referral Centers (RCs) are care facilities that provide specialized services. The objective of this study was to evaluate the efficacy of care provided to pati...

    Authors: Indara C. Saccilotto, Rosane Isabel Bittencourt, Camila C. Fischer, Amanda Quevedo, Vania N. Hirakata and Paulo D. Picon
    Citation: BMC Health Services Research 2015 15:455
  19. High coverage of a screening program is essential to program success. Many European screening programs cover only 10–80% of their target population. A possible explanation for the low coverage may be that some...

    Authors: Mette Bach Larsen, Ellen M. Mikkelsen, Ulla Jeppesen, Hans Svanholm and Berit Andersen
    Citation: BMC Health Services Research 2017 17:423
  20. Health-based social enterprises are spun out of the NHS, yet continue to provide NHS-funded services. With the spin-out, however, formal processes for research governance were lost. Patients have a right to ta...

    Authors: Nat M. J. Wright, Philippa Hearty, Linda Harris, Andrew Burnell, Sue Pender, Chris Oxnard and George Charlesworth
    Citation: BMC Health Services Research 2017 17:653
  21. Miscommunication in the healthcare sector can be life-threatening. The rising number of migrant patients and foreign-trained staff means that communication errors between a healthcare practitioner and patient ...

    Authors: Renata F. I. Meuter, Cindy Gallois, Norman S. Segalowitz, Andrew G. Ryder and Julia Hocking
    Citation: BMC Health Services Research 2015 15:371
  22. Most studies on the physician code creep (i.e., changes in case mix record-keeping practices to improve reimbursement) have focused on episodes (inpatient hospitalizations or outpatient procedures). Little is ...

    Authors: Fu-Wen Liang, Liang-Yi Wang, Lin-Yi Liu, Chung Yi Li and Tsung-Hsueh Lu
    Citation: BMC Health Services Research 2020 20:127
  23. Studies on data collection and quality of care in Italian family medicine are lacking. The aim of this study was to assess the completeness of data collection of patients with diabetes in a large sample of fam...

    Authors: Alberto Vaona, Franco Del Zotti, Sandro Girotto, Claudio Marafetti, Giulio Rigon and Alessandro Marcon
    Citation: BMC Health Services Research 2017 17:565
  24. A limitation of service delivery in primary care in the United Kingdom is that services are often organised to manage discrete long-term conditions, using guidelines related to single conditions, and managed i...

    Authors: Charles Adeniji, Cassandra Kenning, Peter A. Coventry and Peter Bower
    Citation: BMC Health Services Research 2015 15:255
  25. Chronic diseases impose large economic burdens. Cost analysis is not straightforward, particularly when the goal is to relate costs to specific patterns of covariates, and to compare costs between diseased and...

    Authors: Eva Pagano, Alessio Petrelli, Roberta Picariello, Franco Merletti, Roberto Gnavi and Graziella Bruno
    Citation: BMC Health Services Research 2015 15:582
  26. Healthcare communications directed toward the disadvantaged have the potential to elevate the health status of these underprivileged and highly-challenged individuals. From conveying advice which encourages he...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2017 17(Suppl 4):787

    This article is part of a Supplement: Volume 17 Supplement 4

  27. Maternal and perinatal mortality is a major public health concern across the globe and more so in low and middle-income countries. In Kenya, more than 6000 maternal deaths, and 35,000 stillbirths occur each ye...

    Authors: Evaline Lang’at, Lillian Mwanri and Marleen Temmerman
    Citation: BMC Health Services Research 2019 19:645
  28. Measuring patient satisfaction has become an important parameter of the continuous quality assessment and improvement in anaesthesia services. The aim of this study was to assess the level of patient satisfact...

    Authors: Yonatan Mehari Andemeskel, Traudl Elsholz, Ghidey Gebreyohannes and Eyasu H. Tesfamariam
    Citation: BMC Health Services Research 2019 19:669
  29. Marketing arguably is the most critical administrative responsibility associated with the pursuit and realization of growth and prosperity, making prowess in the discipline essential for any healthcare institu...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2018 18(Suppl 3):922

    This article is part of a Supplement: Volume 18 Supplement 3

  30. Treatment costs for children with growth hormone (GH) deficiency are subsidized by the government in Japan if the children meet clinical criteria, including height limits (boys: 156.4 cm; girls: 145.4 cm). How...

    Authors: Eri Maeda, Takahiro Higashi, Tomonobu Hasegawa, Susumu Yokoya, Takahiro Mochizuki, Tomohiro Ishii, Junko Ito, Susumu Kanzaki, Akira Shimatsu, Koji Takano, Toshihiro Tajima, Hiroyuki Tanaka, Yusuke Tanahashi, Akira Teramoto, Toshiro Nagai, Kunihiko Hanew…
    Citation: BMC Health Services Research 2016 16:602
  31. In 2014 and 2015, biosimilars for the drugs filgrastim, infliximab, and insulin glargine were approved for use in Canada. The introduction of biosimilars in Canada could provide significant cost savings for th...

    Authors: Kerry Mansell, Hishaam Bhimji, Dean Eurich and Holly Mansell
    Citation: BMC Health Services Research 2019 19:827

    The Correction to this article has been published in BMC Health Services Research 2019 19:972

  32. In most developing countries, healthcare cost is mainly paid at the time of sickness and out-of-pocket at the point of service delivery which potentially could inhibit access. The total economic cost of illness f...

    Authors: Tsega Hagos Mirach, Getu Debalkie Demissie and Gashaw Andargie Biks
    Citation: BMC Health Services Research 2019 19:544
  33. Social media platforms offer unique opportunities for patients and families to provide real-time feedback on their healthcare experiences. Consumer-generated social media ratings of hospitals tend to reflect t...

    Authors: Yue Li, Xueya Cai and Matthew Wang
    Citation: BMC Health Services Research 2019 19:260
  34. The standard 11-days IMCI (Integrated Management of Childhood Illness) training course (standard IMCI) has faced barriers such as high cost to scale up. Distance learning IMCI training program was developed as...

    Authors: Lulu M. Muhe, Nemes Iriya, Felixambrose Bundala, Mary Azayo, Maryam Juma Bakari, Asia Hussein and Theopista John
    Citation: BMC Health Services Research 2018 18:547
  35. HIV treatment models in Africa are labour intensive and require a high number of skilled staff. In this context, task-shifting is considered a feasible alternative for ART service delivery. In 2006, a lay heal...

    Authors: Megan Landes, Courtney Thompson, Edson Mwinjiwa, Edith Thaulo, Chrissie Gondwe, Harriet Akello and Adrienne K. Chan
    Citation: BMC Health Services Research 2017 17:341
  36. Private facilities are the first place of care seeking for many sick children. Involving these facilities in child health interventions may provide opportunities to improve child welfare. The objective of this...

    Authors: Elizeus Rutebemberwa, Esther Buregyeya, Sham Lal, Sîan E. Clarke, Kristian S. Hansen, Pascal Magnussen, Philip LaRussa and Anthony K. Mbonye
    Citation: BMC Health Services Research 2016 16:268
  37. In 2016, Oregon became the first of eight states to allow pharmacists to directly prescribe hormonal contraception (HC), including the pill, patch, or ring, without a clinic visit. In the two years following t...

    Authors: Maria I. Rodriguez, Blair G. Darney, Alison B. Edelman, Kimberly Yee, Lorinda B. Anderson and K. John McConnell
    Citation: BMC Health Services Research 2019 19:207
  38. Increasing demand for hospital services by older people is a major concern for Australian health care providers. To date there has been little in-depth research that encompasses contextual and systems factors ...

    Authors: Richard L. Reed, Linda Isherwood and David Ben-Tovim
    Citation: BMC Health Services Research 2015 15:525
  39. Transition programs in health care for young persons with special health care needs aim to maximize lifelong functioning. Exploring health care professionals’ perspective may increase the possibility of succes...

    Authors: Carina Sparud-Lundin, Malin Berghammer, Philip Moons and Ewa-Lena Bratt
    Citation: BMC Health Services Research 2017 17:260
  40. Modern marketing thought heavily emphasizes the need for healthcare providers to possess a customer orientation, placing patients at the focal point of attention within health and medical establishments. This ...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2018 18(Suppl 3):929

    This article is part of a Supplement: Volume 18 Supplement 3

  41. Previous research into improving patient safety has emphasised the importance of responding to and learning from concerns raised by service users and carers. Expertise gained by the experiences of service user...

    Authors: Kathryn Berzins, Gemma Louch, Mark Brown, Jane K. O’Hara and John Baker
    Citation: BMC Health Services Research 2018 18:644
  42. To determine whether an integrated approach to coordination of care influences hospitalization and clinical outcomes in a chronic neurological disease, amyotrophic lateral sclerosis.

    Authors: Valérie Cordesse, Florence Sidorok, Priscilla Schimmel, Josiane Holstein and Vincent Meininger
    Citation: BMC Health Services Research 2015 15:134
  43. Due to increasing international migration, Sweden has become a multicultural and multilingual society, with about 19% of the population born abroad, which imposes high demands on the healthcare sector and inte...

    Authors: Emina Hadziabdic and Katarina Hjelm
    Citation: BMC Health Services Research 2019 19:727