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  1. The world aims to achieve universal health coverage by removing all forms of financial barriers to improve access to healthcare as well as reduce maternal and child deaths by 2030. Although free maternal healt...

    Authors: Monica Ansu-Mensah, Frederick I. Danquah, Vitalis Bawontuo, Peter Ansu-Mensah and Desmond Kuupiel

    Citation: BMC Health Services Research 2020 20:911

    Content type: Research article

    Published on:

  2. Pelvic Floor Muscle Training (PFMT) has been shown to be effective for pelvic organ prolapse in women, but its implementation in routine practice is challenging due to lack of adequate specialist staff. It is ...

    Authors: Purva Abhyankar, Joyce Wilkinson, Karen Berry, Sarah Wane, Isabelle Uny, Patricia Aitchison, Edward Duncan, Eileen Calveley, Helen Mason, Karen Guerrero, Douglas Tincello, Doreen McClurg, Andrew Elders, Suzanne Hagen and Margaret Maxwell

    Citation: BMC Health Services Research 2020 20:910

    Content type: Research article

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  3. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Benjamin Kass, Katja Icke, Claudia M. Witt and Thomas Reinhold

    Citation: BMC Health Services Research 2020 20:909

    Content type: Correction

    Published on:

    The original article was published in BMC Health Services Research 2020 20:872

  4. Assessing patients’ expectations and perceptions of health service delivery is challenging. To understand the service quality in intensive care units (ICUs), we investigated the expected and perceived service ...

    Authors: Shu-Ju Lu, Hsiu-O Kao, Bao-Lin Chang, Shu-Ing Gong, Shu-Mei Liu, Shih-Chi Ku and Jih-Shuin Jerng

    Citation: BMC Health Services Research 2020 20:908

    Content type: Research article

    Published on:

  5. Community care professionals need to encourage older adults in performing functional activities to maintain independence. However, professionals often perform functional activities on behalf of older adults. T...

    Authors: Ruth G. M. Vogel, Gerrie J. J. W. Bours, Silke F. Metzelthin, Petra M. G. Erkens, Gerard J. P. van Breukelen, Sandra M. G. Zwakhalen and Erik van Rossum

    Citation: BMC Health Services Research 2020 20:907

    Content type: Research article

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  6. Health tourism or treatment tourism is one of threatening fields that causes (added s) increase in prevalence of job stress and illnesses among hospital staff of providing health tourism services (HSPHT). The ...

    Authors: Farhad Hemmati, Fatemeh Dabbaghi and Ghahraman Mahmoudi

    Citation: BMC Health Services Research 2020 20:906

    Content type: Research article

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  7. In this study, we aimed to analyze the hospitalization costs for immobile patients with hemorrhagic stroke (IHS) or ischemic stroke (IIS) in China and to determine the factors associated with hospitalization c...

    Authors: Hongpeng Liu, Chen Zhu, Jing Cao, Jing Jiao, Baoyun Song, Jingfen Jin, Yilan Liu, Xianxiu Wen, Shouzhen Cheng and Xinjuan Wu

    Citation: BMC Health Services Research 2020 20:905

    Content type: Research article

    Published on:

  8. In Nigeria, there is an estimated 1.9 million people living with HIV (PLHIV), 53% of whom utilize HIV care and services. With decreasing HIV-related deaths and increasing new infections, HIV with its associate...

    Authors: Echezona E. Ezeanolue, Theddeus Iheanacho, Isaac A. Adedeji, Ijeoma Uchenna Itanyi, Babayemi Olakunde, Dina Patel, Patrick Dakum, Prosper Okonkwo, Timothy Akinmurele, Michael Obiefune, Hadiza Khamofu, Bolanle Oyeledun, Muyiwa Aina, Andy Eyo, Obinna Oleribe, John Oko…

    Citation: BMC Health Services Research 2020 20:904

    Content type: Research article

    Published on:

  9. Maternal and Child Health is a global priority. Access and utilization of facility-based health services remain a challenge in low and middle-income countries. Evidence on barriers to providing and accessing s...

    Authors: Enyi Etiaba, Ana Manzano, Uju Agbawodikeizu, Udochukwu Ogu, Bassey Ebenso, Benjamin Uzochukwu, Obinna Onwujekwe, Nkoli Ezumah and Tolib Mirzoev

    Citation: BMC Health Services Research 2020 20:903

    Content type: Research article

    Published on:

  10. In-hospital medication reviews are regularly performed. However, discontinuity in care could occur because secondary care providers lack insight into the outpatient history. Furthermore, for the implementation...

    Authors: Bregje Walraven, Godelieve Ponjee, Wieke Heideman and Fatma Karapinar Çarkit

    Citation: BMC Health Services Research 2020 20:902

    Content type: Research article

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  11. Uganda has one of the highest maternal deaths at a ratio of 336 per 100,000 live births. As Uganda strives to achieve sustainable development goals, appropriate antenatal care is key to reduction of maternal m...

    Authors: Ali Ssetaala, Joan Nabawanuka, Gideon Matovu, Nusula Nakiragga, Judith Namugga, Phiona Nalubega, Henry Lutalo Kaluuma, Kundai Chinyenze, Katrina Perehudoff, Kristien Michielsen, Bernard Bagaya, Matt Price, Noah Kiwanuka and Olivier Degomme

    Citation: BMC Health Services Research 2020 20:901

    Content type: Research article

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  12. Improving openness—including candour when things go wrong, and willingness to learn from mistakes—is increasingly seen as a priority in many healthcare systems. This study explores perceptions of openness in E...

    Authors: Imelda McCarthy, Jeremy Dawson and Graham Martin

    Citation: BMC Health Services Research 2020 20:900

    Content type: Research article

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  13. Despite important progress, the burden of under-5 mortality remains unacceptably high, with an estimated 5.3 million deaths in 2018. Lack of access to health care is a major risk factor for under-5 mortality, ...

    Authors: John P. Quattrochi, Kenneth Hill, Joshua A. Salomon and Marcia C. Castro

    Citation: BMC Health Services Research 2020 20:899

    Content type: Research article

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  14. Existing studies analyzing the impact of state concussion laws have found an increase in concussion-related medical encounters post-law, in some instances, such increases were observed during the pre-law perio...

    Authors: Lihong Huang, Lindsay Sullivan and Jingzhen Yang

    Citation: BMC Health Services Research 2020 20:898

    Content type: Research article

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  15. Communication failures involving test results contribute to issues of patient harm and sentinel events. This article aims to synthesise review evidence, practice insights and patient perspectives addressing pr...

    Authors: Breanna Wright, Alyse Lennox, Mark L. Graber and Peter Bragge

    Citation: BMC Health Services Research 2020 20:897

    Content type: Research article

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  16. The desire to increase the role of home care in Finland has created problems in home care work. Working conditions have deteriorated, the quality of care experienced is low, and staff members suffer from time ...

    Authors: Salla Ruotsalainen, Sami Jantunen and Timo Sinervo

    Citation: BMC Health Services Research 2020 20:896

    Content type: Research article

    Published on:

  17. Rational antibiotic prescribing is crucial to combat antibiotic resistance. Optimal strategies to improve antibiotic use are not known. Strama, the Swedish strategic program against antibiotic resistance, has ...

    Authors: Elina Lampi, Fredrik Carlsson, Pär-Daniel Sundvall, Marcela Jaime Torres, Peter Ulleryd, Christina Åhrén and Gunnar Jacobsson

    Citation: BMC Health Services Research 2020 20:895

    Content type: Research article

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  18. The absence of Respectful Maternity Care (RMC) deters mothers from seeking maternity care services. Given the importance of RMC and the lack of a standard tool for its assessment in Iran, the present study was...

    Authors: Khadije Hajizadeh, Mohammad Asghari Jafarabadi, Maryam Vaezi, Shahla Meedya, Sakineh Mohammad-Alizadeh-Charandabi and Mojgan Mirghafourvand

    Citation: BMC Health Services Research 2020 20:894

    Content type: Research article

    Published on:

  19. To evaluate the cost-effectiveness of a reduction in the number of routine radiographs in the follow-up of patients with ankle fractures.

    Authors: P. van Gerven, J. M. van Dongen, S. M. Rubinstein, M. F. Termaat, M. El Moumni, W. P. Zuidema, P. Krijnen, I. B. Schipper and M. W. van Tulder

    Citation: BMC Health Services Research 2020 20:893

    Content type: Research article

    Published on:

  20. A twinning partnership is a formal and substantive collaboration between two districts to improve their performance in providing primary healthcare services. The ‘win-win’ twinning partnership pairs are catego...

    Authors: Mesele Damte Argaw, Binyam Fekadu Desta, Mengistu Asnake Kibret, Melkamu Getu Abebe, Wubishet Kebede Heyi, Elias Mamo, Tesfaye Gebru, Chala Gelan, Bekele Belayhun Tefera and Temesgen Ayehu Bele

    Citation: BMC Health Services Research 2020 20:892

    Content type: Research article

    Published on:

  21. The transition period between child and adolescent mental health services (CAMHS) and adult mental health services (AMHS) has been identified as an especially critical time for patients with anorexia nervosa. ...

    Authors: Veronica Lockertsen, Liv Nilsen, Lill Ann Wellhaven Holm, Øyvind Rø, Linn May Burger and Jan Ivar Røssberg

    Citation: BMC Health Services Research 2020 20:891

    Content type: Research article

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  22. Ukraine has a high burden of drug-resistant tuberculosis (DR-TB). Mental health problems, including alcohol use disorder, are common co-morbidities. One in five DR-TB patients has human immunodeficiency virus ...

    Authors: Tinne Gils, Chinmay Laxmeshwar, Marve Duka, Khachatur Malakyan, Olga Valentinovna Siomak, Vitaly Stephanovich Didik, Natalia Lytvynenko, Yana Terleeva, Dmytri Donchuk and Petros Isaakidis

    Citation: BMC Health Services Research 2020 20:890

    Content type: Research article

    Published on:

  23. Improving the health of women before pregnancy and throughout a woman’s lifespan could mitigate disparities and improve the health and wellbeing of women, infants and children. The preconception period is impo...

    Authors: Angela Wangari Walter, Clevanne Julce, Nireesha Sidduri, Leanne Yinusa-Nyahkoon, Jessica Howard, Matthew Reichert, Timothy Bickmore and Brian W. Jack

    Citation: BMC Health Services Research 2020 20:889

    Content type: Study protocol

    Published on:

  24. The value of digital health technologies in delivering vital health care interventions, especially in low resource settings is increasingly appreciated. We co-developed and tested a decision support mobile hea...

    Authors: Pauline Bakibinga, Eva Kamande, Lyagamula Kisia, Milka Omuya, Dennis J. Matanda and Catherine Kyobutungi

    Citation: BMC Health Services Research 2020 20:888

    Content type: Research article

    Published on:

  25. Use of emergency department (ED) care globally seems to be increasing at a faster rate than population growth (Baker, House of Commons Library. Accident and Emergency Statistics, Demand, Performance, 2017). In...

    Authors: Gemma McKenna, Anne Rogers, Sandra Walker and Catherine Pope

    Citation: BMC Health Services Research 2020 20:887

    Content type: Research article

    Published on:

  26. The aim was to find out if and for what indications are minimum volume standards (MVS) applied in the day surgery setting and whether the application of MVS improves patient relevant outcomes.

    Authors: Michal Stanak and Christoph Strohmaier

    Citation: BMC Health Services Research 2020 20:886

    Content type: Research article

    Published on:

  27. Failure to recognise and respond to patient deterioration on hospital wards is a common cause of healthcare-related harm. If patients are not rescued and suffer a cardiac arrest as a result then only around 15...

    Authors: Helen Hogan, Andrew Hutchings, Jerome Wulff, Catherine Carver, Elizabeth Holdsworth, Jerry Nolan, John Welch, David Harrison and Nick Black

    Citation: BMC Health Services Research 2020 20:885

    Content type: Research article

    Published on:

  28. The Nigerian government introduced and implemented a health programme to improve maternal and child health (MCH) called Subsidy Reinvestment and Empowerment programme for MCH (SURE-P/MCH). It ran from 2012 and...

    Authors: Benjamin Uzochukwu, Chioma Onyedinma, Chinyere Okeke, Obinna Onwujekwe, Ana Manzano, Bassey Ebenso, Enyi Etiaba, Nkoli Ezuma and Tolib Mirzoev

    Citation: BMC Health Services Research 2020 20:884

    Content type: Research article

    Published on:

  29. Internationally, point prevalence surveys are the main source of antibiotic use data in residential aged care (RAC). Our objective was to describe temporal trends in antibiotic use and antibiotics flagged for ...

    Authors: M. Z. Raban, K. E. Lind, R. O. Day, L. Gray, A. Georgiou and J. I. Westbrook

    Citation: BMC Health Services Research 2020 20:883

    Content type: Research article

    Published on:

  30. South Africa faces a chronic shortage of professional health workers. Accordingly, community health workers (CHWs) are being employed to mitigate the ongoing health workforce deficiencies. As increased access ...

    Authors: Gladys Kigozi, Christo Heunis and Michelle Engelbrecht

    Citation: BMC Health Services Research 2020 20:882

    Content type: Research article

    Published on:

  31. Low back pain (LBP) is a major contributor to chronic pain and disability. The purpose of this study was to evaluate health-care access and utilization among patients with LBP in Iran. We also sought to study ...

    Authors: Seyedeh Tahereh Faezi, Azarakhsh Baghdadi, Mohammad Nejadhosseinian, Maziar Moradi-Lakeh, Mir Saeed Yekaninejad, Kourosh Holakoui, Nasrin Moghimi, Mahnaz Sandoughi, Ali Dehghan, Arash Tehrani Banihashemi, Maryam Ghadimi and Fereydoun Davatchi

    Citation: BMC Health Services Research 2020 20:879

    Content type: Research article

    Published on:

  32. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Thérèse Eriksson, Hans Tropp, Ann-Britt Wiréhn and Lars-Åke Levin

    Citation: BMC Health Services Research 2020 20:878

    Content type: Correction

    Published on:

    The original article was published in BMC Health Services Research 2020 20:805

  33. Health professionals’ training is a key element to address unhealthy alcohol use in Primary Care (PC). Education about alcohol use can be effective in improving PC provider’s knowledge and skills addressing al...

    Authors: Esperanza Romero-Rodríguez, Luis Ángel Pérula de Torres, Roger Ruiz Moral, José Ángel Fernández García, Juan Manuel Parras Rejano, Ana Roldán Villalobos and Francisco Camarelles Guillem

    Citation: BMC Health Services Research 2020 20:877

    Content type: Research article

    Published on:

  34. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Jesper Blinkenberg, Sahar Pahlavanyali, Øystein Hetlevik, Hogne Sandvik and Steinar Hunskaar

    Citation: BMC Health Services Research 2020 20:876

    Content type: Correction

    Published on:

    The original article was published in BMC Health Services Research 2019 19:568

  35. Guidelines and quality indicators (for example as part of a quality assurance scheme) aim to improve health care delivery and health outcomes. Ideally, the development of quality indicators should be grounded ...

    Authors: Miranda W. Langendam, Thomas Piggott, Monika Nothacker, Arnav Agarwal, David Armstrong, Tejan Baldeh, Jeffrey Braithwaite, Carolina Castro Martins, Andrea Darzi, Itziar Etxeandia, Ivan Florez, Jan Hoving, Samer G. Karam, Thomas Kötter, Joerg J. Meerpohl, Reem A. Mustafa…

    Citation: BMC Health Services Research 2020 20:875

    Content type: Research article

    Published on:

  36. Globally, Millions of people cannot use health services because of the fear of payment for the service at the time of service delivery. From the agenda of transformation and the current situation of urbanizati...

    Authors: Alem Deksisa, Meyrema Abdo, Ebrahim Mohamed, Daniel Tolesa, Sileshi Garoma, Abate Zewdie, Melese Lami, Dinka Irena, Dereje Abdena and Hunde Lemi

    Citation: BMC Health Services Research 2020 20:864

    Content type: Research article

    Published on:

  37. In 2013, the Nigeria Federal Ministry of Health established a Master Health Facility List (MHFL) as recommended by WHO. Since then, some health facilities (HFs) have ceased functioning and new facilities were ...

    Authors: Usaini Bala, Olufemi Ajumobi, Amina Umar, Adefisoye Adewole, Ndadilnasiya Waziri, Saheed Gidado, Audu B. Mohammed, Perpetua Uhomoibhi, Basheer Muhammad, Munira Ismail, Stephen Patrick Kachur, Shelby Cash and Kwame Asamoa

    Citation: BMC Health Services Research 2020 20:874

    Content type: Research article

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  38. Investing in human resources for health (HRH) is vital for achieving universal health care and the Sustainable Development Goals. The Programa Mais Médicos (PMM) (More Doctors Programme) provided 17,000 doctors, ...

    Authors: Thomas Hone, Timothy Powell-Jackson, Leonor Maria Pacheco Santos, Ricardo de Sousa Soares, Felipe Proenço de Oliveira, Mauro Niskier Sanchez, Matthew Harris, Felipe de Oliveira de Souza Santos and Christopher Millett

    Citation: BMC Health Services Research 2020 20:873

    Content type: Research article

    Published on:

  39. Tackling childhood obesity is complex and requires a community-based approach implemented in multiple environments. It is known from literature that knowledgeable and skilled professionals are essential to imp...

    Authors: Jorien J. Slot-Heijs, Dorine C. M. Collard, Simone Pettigrew, Jan Vinck, Dennis Edell, Armando Barriguete and Tommy L. S. Visscher

    Citation: BMC Health Services Research 2020 20:870

    Content type: Research article

    Published on:

  40. Willis-Knighton Health System’s special supplement in BMC Health Services Research, “Marketing communications in health and medicine: perspectives from Willis-Knighton Health System,” focuses on advertising, publ...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2020 20(Suppl 1):826

    Content type: Debate

    Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  41. Healthcare establishments portray themselves to their patient populations using many communicative mechanisms. Perhaps the first avenues that come to mind are the outward conveyances of the marketing communica...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2020 20(Suppl 1):825

    Content type: Debate

    Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  42. Successful patient engagement pursuits naturally require healthcare providers to possess a detailed understanding of their target audiences, with one of the most important processes to comprehend being the man...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2020 20(Suppl 1):824

    Content type: Debate

    Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  43. When one thinks of opportunities to engage patients, the marketing communications mix often is the first thing that comes to mind. Its five components of advertising, personal selling, sales promotion, public ...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2020 20(Suppl 1):823

    Content type: Debate

    Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  44. Direct marketing—the delivery of messages via mail, the Internet, and similar routes directly to consumers—is used extensively by healthcare organizations to attract and inform current and prospective patients...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2020 20(Suppl 1):822

    Content type: Debate

    Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  45. Public relations—a marketing communications method involving the use of publicity and other unpaid promotional methods to deliver messages—historically has served as the communicative workhorse of the health s...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2020 20(Suppl 1):821

    Content type: Debate

    Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  46. Sales promotion—the use of incentives to encourage patronage—is a staple of marketing communications in the health services industry. Sales promotion applications commonly used by health services organizations...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2020 20(Suppl 1):820

    Content type: Debate

    Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  47. Personal selling—the use of sales agents to personally deliver messages to target audiences—is often not the first conveyance pathway that comes to mind when thinking about marketing communications in the heal...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2020 20(Suppl 1):819

    Content type: Debate

    Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  48. Communications prowess is a key ingredient of productive healthcare delivery pursuits, with associated successes clearly positioning health and medical establishments for growth and prosperity. Many conveyance...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2020 20(Suppl 1):817

    Content type: Introduction

    Published on:

    This article is part of a Supplement: Volume 20 Supplement 1