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  1. Improving the training of physicians about communication skills and patient health literacy (HL) is a major priority that remains an open question. We aimed to examine the effectiveness of communication skills...

    Authors: Seyedeh Belin Tavakoly Sany, Fatemeh Behzhad, Gordon Ferns and Nooshin Peyman

    Citation: BMC Health Services Research 2020 20:60

    Content type: Research article

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  2. Shared Decision-making (SDM), a medical decision-making model, was popularized in the late 1980s in reaction to then predominate paternalistic decision-making, aiming to better meet the needs of patients. Exte...

    Authors: Tamara Waldron, Tracey Carr, Linda McMullen, Gill Westhorp, Vicky Duncan, Shelley-May Neufeld, Lori-Ann Bandura and Gary Groot

    Citation: BMC Health Services Research 2020 20:59

    Content type: Research article

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  3. Since the advent of democracy, the South African government has been putting charters, policies, strategies and plans in place in an effort to strengthen public health system performance and enhance service de...

    Authors: B. Malakoane, J. C. Heunis, P. Chikobvu, N. G. Kigozi and W. H. Kruger

    Citation: BMC Health Services Research 2020 20:58

    Content type: Research article

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  4. To assess the effects of a motivational interviewing (MI)-based patient empowerment program (PEP) on type 2 diabetes mellitus (DM) patient self-management compared to traditional diabetes health education.

    Authors: Zhe Li, Qingqi Chen, Jingya Yan, Wei Liang and William C. W. Wong

    Citation: BMC Health Services Research 2020 20:57

    Content type: Research article

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  5. Medication use process in the emergency department (ED) can be challenging and the risk for medication error (ME) to occur is high. In Malaysia, several studies on ME have been conducted in various hospital se...

    Authors: Zayyanu Shitu, Myat Moe Thwe Aung, Tuan Hairulnizam Tuan Kamauzaman and Ab Fatah Ab Rahman

    Citation: BMC Health Services Research 2020 20:56

    Content type: Research article

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  6. First-line nurse managers are central to quality improvement work when changing work practices into better patient outcomes. Quality improvement collaboratives have been adopted widely to support quality manag...

    Authors: Berit Mosseng Sjølie, Trude Anita Hartviksen and Terese Bondas

    Citation: BMC Health Services Research 2020 20:55

    Content type: Research article

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  7. Falls in hospitals remain a major challenge to patient safety. All hospitalised adults are at risk of falling during their inpatient stay, though this risk is not always realised by patients and clinicians. Th...

    Authors: L. Shaw, D. Kiegaldie and M. E. Morris

    Citation: BMC Health Services Research 2020 20:54

    Content type: Study protocol

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  8. In the original publication of this article [1], the authors missed that reverse coding was necessary for the item “Do you work separate from your colleagues?” before calculating the scale ‘social relations’. ...

    Authors: Anke Wagner, Monika A. Rieger, Tanja Manser, Heidrun Sturm, Juliane Hardt, Peter Martus, Constanze Lessing and Antje Hammer

    Citation: BMC Health Services Research 2020 20:53

    Content type: Correction

    Published on:

    The original article was published in BMC Health Services Research 2019 19:53

  9. Although the importance of care coordination (CC) is well-recognized, cancer patients often receive poorly coordinated care across varied care settings and different oncology providers. Efforts to improve canc...

    Authors: Izumi Okado, Kevin Cassel, Ian Pagano and Randall F. Holcombe

    Citation: BMC Health Services Research 2020 20:52

    Content type: Research article

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  10. In order to develop a context appropriate in mental health system, there is a need to document relevant existing resources and practices with a view of identifying existing gaps, challenges and opportunities a...

    Authors: Victoria N. Mutiso, Christine W. Musyimi, Isaiah Gitonga, Albert Tele, Romaisa Pervez, Tahilia J. Rebello, Kathleen M. Pike and David M. Ndetei

    Citation: BMC Health Services Research 2020 20:51

    Content type: Research article

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  11. Most maternal health programs in low- and middle- income countries estimate gestational age to provide appropriate antenatal care at the correct times throughout the pregnancy. Although various gestational dat...

    Authors: Isabel Fulcher, Kaya Hedt, Stella Marealle, Jalia Tibaijuka, Omar Abdalla, Rachel Hofmann, Erica Layer, Marc Mitchell and Bethany Hedt-Gauthier

    Citation: BMC Health Services Research 2020 20:50

    Content type: Research article

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  13. This study assessed the association of remuneration systems of paid-for-performance Accredited Social Health Activists (ASHAs) and salaried Anganwadi workers (AWWs) on seven maternal health outcomes in four st...

    Authors: Hannah J. Koehn, Shenglin Zheng, Robert F. Houser, Corey O’Hara and Beatrice Lorge Rogers

    Citation: BMC Health Services Research 2020 20:48

    Content type: Research article

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  14. Readiness is a critical precursor of successful change; it denotes whether those involved in the change are motivated and empowered to participate in the change. Research on readiness tends to focus on frontli...

    Authors: Tujuanna Austin, Samia Chreim and Agnes Grudniewicz

    Citation: BMC Health Services Research 2020 20:47

    Content type: Research article

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  15. How interactions during patient-provider encounters in Swedish primary care construct access to further care is rarely explored. This is especially relevant nowadays since Standardized Cancer Patient Pathways ...

    Authors: Cecilia Hultstrand, Anna-Britt Coe, Mikael Lilja and Senada Hajdarevic

    Citation: BMC Health Services Research 2020 20:46

    Content type: Research article

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  16. According to the World Health Organization, essential surgery should be recognized as an essential component of universal health coverage. In Ghana, insurance is associated with a reduction in maternal mortali...

    Authors: Juliet Okoroh, Doris Ottie-Boakye Sarpong, Samuel Essoun, Robert Riviello, Hobart Harris and Joel S. Weissman

    Citation: BMC Health Services Research 2020 20:45

    Content type: Research article

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  17. Composite measures combine data to provide a comprehensive view of patient outcomes. Despite composite measures being a valuable tool to assess post-intervention outcomes, the patient perspective is often miss...

    Authors: Darshini Ayton, Sze-Ee Soh, Renata Morello, Susannah Ahern, Arul Earnest, Angela Brennan, Jeffrey Lefkovits, Susan Evans, Christopher Reid, Rasa Ruseckaite and John McNeil

    Citation: BMC Health Services Research 2020 20:44

    Content type: Research article

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  18. Patients’ involvement in patient safety has increased in healthcare. Use of checklists may improve patient outcome in surgery, though few have attempted to engage patients’ use of surgical checklist. To identi...

    Authors: Kristin Harris, Eirik Søfteland, Asgjerd Litleré Moi, Stig Harthug, Anette Storesund, Sebastius Jesuthasan, Nick Sevdalis and Arvid Steinar Haugen

    Citation: BMC Health Services Research 2020 20:43

    Content type: Research article

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  19. The youths in Zambia have limited access to information concerning Sexual Reproductive Health (SRH) and this puts them at risk of unwanted pregnancies. Talking about other methods of preventing pregnancy or se...

    Authors: Eunice Chirwa-Kambole, Joar Svanemyr, Ingvild Sandøy, Peter Hangoma and Joseph Mumba Zulu

    Citation: BMC Health Services Research 2020 20:42

    Content type: Research article

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  20. A poor quality diet is a well-known risk factor for many chronic diseases. However, eating a healthful diet is not always simple as many underlying factors can impede adherence. Individuals with fewer barriers...

    Authors: Enia Zigbuo-Wenzler, Gayenell S. Magwood, Martina Mueller and Angela Fraser

    Citation: BMC Health Services Research 2020 20:41

    Content type: Research article

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  21. Assessment of clinical variation has attracted increasing interest in health systems internationally due to growing awareness about better value and appropriate health care as a mechanism for enhancing efficie...

    Authors: Reema Harrison, Reece Amr Hinchcliff, Elizabeth Manias, Steven Mears, David Heslop, Victoria Walton and Ru Kwedza

    Citation: BMC Health Services Research 2020 20:40

    Content type: Research article

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  22. Medication mismanagement is a major cause of both hospital admission and nursing home placement of frail older adults. Medication reviews by community pharmacists aim to maximise therapeutic benefit but also m...

    Authors: Rebecca A. Abbott, Darren A. Moore, Morwenna Rogers, Alison Bethel, Ken Stein and Jo Thompson Coon

    Citation: BMC Health Services Research 2020 20:39

    Content type: Research article

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  23. Users with mental health problems (users) have a substantially higher risk of developing type 2 diabetes than the general population. Recent studies show that traditional lifestyle interventions focusing solel...

    Authors: Regitze Anne Saurbrey Pals, Sabina Drejer, Rikke Hjort Laursen, Lone Oest, Vinie Diana Hvidbak Levisen, Naja Ramskov Krogh and Nana Folmann Hempler

    Citation: BMC Health Services Research 2020 20:38

    Content type: Research article

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  24. Pharmaceutical care services have been recognized as the most highly regarded professional pharmacy practice model that allows the identification, intervention, and resolution of drug related problems. This pr...

    Authors: Barbara Barros Silva and Claudia Fegadolli

    Citation: BMC Health Services Research 2020 20:37

    Content type: Research article

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  25. In the original publication of this article [1], the article title should be revised as blow.

    Authors: Kelly Rushton, Claire Fraser, Judith Gellatly, Helen Brooks, Peter Bower, Christopher J. Armitage, Cintia Faija, Charlotte Welsh and Penny Bee

    Citation: BMC Health Services Research 2020 20:36

    Content type: Correction

    Published on:

    The original article was published in BMC Health Services Research 2019 19:997

  26. Over the past decade, influenza surveillance has been established in several African countries including Zambia. However, information on the on data quality and reliability of established influenza surveillanc...

    Authors: Paul Simusika, Stefano Tempia, Edward Chentulo, Lauren Polansky, Mazyanga Lucy Mazaba, Idah Ndumba, Quinn K. Mbewe and Mwaka Monze

    Citation: BMC Health Services Research 2020 20:35

    Content type: Research article

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  28. Workplace violence in emergency primary health care is prevalent, but longitudinal studies using validated assessment scales to describe the characteristics of workplace violence in these settings are lacking....

    Authors: Grethe E. Johnsen, Tone Morken, Valborg Baste, Knut Rypdal, Tom Palmstierna and Ingrid Hjulstad Johansen

    Citation: BMC Health Services Research 2020 20:33

    Content type: Research article

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  29. Timely access to emergency obstetric care is crucial in preventing mortalities associated with pregnancy and childbirth. The referral of patients from lower levels of care to higher levels has been identified ...

    Authors: Anita Anima Daniels and Aaron Abuosi

    Citation: BMC Health Services Research 2020 20:32

    Content type: Research article

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  30. An ageing and a shrinking labour force implies that the prevention of a premature exit from work due to poor health will become more relevant in the future. Medical rehabilitation is a health service that aims...

    Authors: Chloé Charlotte Schröder, Maria Dyck, Jürgen Breckenkamp, Hans Martin Hasselhorn and Jean-Baptist du Prel

    Citation: BMC Health Services Research 2020 20:31

    Content type: Research article

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  31. Pesticides are responsible for a significant percentage of deaths globally with majority occurring in sub-Saharan Africa. Deaths due to pesticide poisoning can be reduced if poisoning cases are managed optimal...

    Authors: Charles Ssemugabo, Sarah Nalinya, Abdullah Ali Halage, Ruth Mubeezi Neebye, David Musoke and Erik Jørs

    Citation: BMC Health Services Research 2020 20:30

    Content type: Research article

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  32. In 2017, 425 million adults worldwide had diabetes; 80% were living in low and middle-income countries. Bangladesh had 6.9 million adults with diabetes; death from diabetes comprised 3% of the country’s total ...

    Authors: F. Yasmin, L. Ali, B. Banu, F. B. Rasul, R. Sauerborn and A. Souares

    Citation: BMC Health Services Research 2020 20:29

    Content type: Research article

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  33. Moderate and deep sedation are well-established techniques in many developed countries, and several guidelines have been published. However, they have received attention in China only in recent years. The aim ...

    Authors: Bo Li, Ruidong Zhang, Yue Huang, Kan Zhang, Chun Yin Wat, Jie Bai, Mazhong Zhang and Jijian Zheng

    Citation: BMC Health Services Research 2020 20:28

    Content type: Research article

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  34. Familial hypercholesterolaemia (FH) is a genetic condition characterised by elevated levels of low-density lipoprotein cholesterol (LDL-C) and an increased risk of cardiovascular disease (CVD). Following dieta...

    Authors: F. J. Kinnear, E. Wainwright, J. E. Bourne, F. E. Lithander, J. Hamilton-Shield and A. Searle

    Citation: BMC Health Services Research 2020 20:27

    Content type: Research article

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  35. Iran’s Parliament passed a Law in 2010 to merge the existing health insurance schemes to boost risk pooling. Merging can be challenging as there are differences among health insurance schemes in various aspect...

    Authors: Mohammad Bazyar, Arash Rashidian, Minoo Alipouri Sakha, Mohammad Reza Vaez Mahdavi and Leila Doshmangir

    Citation: BMC Health Services Research 2020 20:26

    Content type: Research article

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  36. Limited attention has been paid to adolescents and young adults’ (AYA's) experiences in the aftermath of a cancer diagnosis, despite this being a time when potentially life-changing decisions are made. We expl...

    Authors: Ruth I. Hart, David A. Cameron, Fiona J. Cowie, Jeni Harden, Nicholas B. Heaney, David Rankin, Angela B. Jesudason and Julia Lawton

    Citation: BMC Health Services Research 2020 20:25

    Content type: Research article

    Published on:

  37. Community Health Representatives (CHRs) overcome health disparities in Native communities by delivering home care, health education, and community health promotion. The Navajo CHR Program partners with the non...

    Authors: Amber Lalla, Shine Salt, Elizabeth Schrier, Christian Brown, Cameron Curley, Olivia Muskett, Mae-Gilene Begay, Lenora Shirley, Clarina Clark, Judy Singer, Sonya Shin and Adrianne Katrina Nelson

    Citation: BMC Health Services Research 2020 20:24

    Content type: Research article

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  38. The science of measuring and reporting on the performance of healthcare systems is rapidly evolving. In the past decade, across many jurisdictions, organisations tasked with monitoring progress towards reform ...

    Authors: Jean-Frederic Levesque and Kim Sutherland

    Citation: BMC Health Services Research 2020 20:23

    Content type: Research article

    Published on:

  39. Given the increasing importance of formal home care services in policies dedicated to elder care, there is major interest in studying individuals’ characteristics determining their utilization. The main object...

    Authors: Julien Dupraz, Yves Henchoz and Brigitte Santos-Eggimann

    Citation: BMC Health Services Research 2020 20:22

    Content type: Research article

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  41. Increasing diversity in Australia requires healthcare practitioners to consider the cultural, linguistic, religious, sexual and racial/ethnic characteristics of service users as integral components of healthca...

    Authors: Carla Minnican and Gjyn O’Toole

    Citation: BMC Health Services Research 2020 20:20

    Content type: Research article

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  42. People live socially complex lives and have different health care needs influenced by socio-economic factors such as deprivation, unemployment, and poor housing. Lack of access to community based social care r...

    Authors: Shaima M. Hassan, Clarissa Giebel, Esmaeil Khedmati Morasae, Clare Rotheram, Virginia Mathieson, Daniel Ward, Vicky Reynolds, Alan Price, Katie Bristow and Cecil Kullu

    Citation: BMC Health Services Research 2020 20:19

    Content type: Research article

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  43. Trauma registries are essential to trauma systems, to enable collection of the data needed to enhance clinical knowledge and monitor system performance. The King Saud Medical City (KSMC) in Riyadh, Kingdom of ...

    Authors: Jane E. FORD, Abdulrahman S. ALQAHTANI, Shatha A. A. ABUZINADA, Peter A. CAMERON, Mark C. FITZGERALD, Ahmed S. ALENIZI and Dina FARJOU

    Citation: BMC Health Services Research 2020 20:18

    Content type: Research article

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  44. Many patients with epilepsy in sub-Saharan Africa do not receive adequate treatment. The purpose of the study was to identify the health care providers where patients with epilepsy sought care and what treatme...

    Authors: Elizeus Rutebemberwa, Charles Ssemugabo, Raymond Tweheyo, John Turyagaruka and George William Pariyo

    Citation: BMC Health Services Research 2020 20:17

    Content type: Research article

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  45. Increased coverage of antenatal care and facility births might not improve maternal and newborn health outcomes if quality of care is sub-optimal. Our study aimed to assess the facility readiness and health wo...

    Authors: Tsering P. Lama, Melinda K. Munos, Joanne Katz, Subarna K. Khatry, Steven C. LeClerq and Luke C. Mullany

    Citation: BMC Health Services Research 2020 20:16

    Content type: Research article

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  46. Children with disabilities (CwDs) make up around 150 million of the billion people with disabilities in the world. The Sub-Saharan African countries have a large number of CwDs who have limited access to healt...

    Authors: Molalign B. Adugna, Fatima Nabbouh, Selvia Shehata and Setareh Ghahari

    Citation: BMC Health Services Research 2020 20:15

    Content type: Research article

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  47. Nowadays, a growing literature reveals how patients use informal payments to seek either better treatment or additional services, but little systematic review has been accomplished for synthesizing the main fa...

    Authors: Arefeh Pourtaleb, Mehdi Jafari, Hesam Seyedin and Ali Akhavan Behbahani

    Citation: BMC Health Services Research 2020 20:14

    Content type: Research article

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  48. Medication-related adverse events, or adverse drug reactions (ADRs) are harmful events caused by medication. ADRs could have profound effects on the patients’ quality of life, as well as creating an increased ...

    Authors: H. Khalil and C. Huang

    Citation: BMC Health Services Research 2020 20:5

    Content type: Research article

    Published on:

  49. Elder abuse is a global public health and human rights problem that is predicted to increase as many countries experience a rapid growth in their population of older adults. Elder abuse undermines an older per...

    Authors: Anja Botngård, Arne Henning Eide, Laura Mosqueda and Wenche Malmedal

    Citation: BMC Health Services Research 2020 20:9

    Content type: Research article

    Published on:

  50. Physical activity is recognised as important for diabetes management and improved overall health of individuals with diabetes, yet many adults with diabetes are inactive. Healthcare professionals have been ide...

    Authors: N. Kime, A. Pringle, S. Zwolinsky and D. Vishnubala

    Citation: BMC Health Services Research 2020 20:8

    Content type: Research article

    Published on:

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