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  1. Content type: Debate

    Given the importance of communicating effectively with current and prospective patients, healthcare institutions must direct considerable energies toward achieving associated excellence. Pursuits usually cente...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2018 18(Suppl 3):928

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    This article is part of a Supplement: Volume 18 Supplement 3

  2. Content type: Research article

    Clinical practice guidelines risk having little impact on healthcare if not effectively implemented. Theory informed, targeted implementation may maximise their impact. Our study explored barriers to and facil...

    Authors: Tamara Kredo, Sara Cooper, Amber Abrams, Jocelyn Muller, Jimmy Volmink and Salla Atkins

    Citation: BMC Health Services Research 2018 18:965

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  3. Content type: Research article

    A previous census of electronic prescribing (EP) systems in England showed that more than half of hospitals with EP reported more than one EP system within the same hospital. Our objectives were to describe th...

    Authors: Zamzam Ahmed, Yogini Jani and Bryony Dean Franklin

    Citation: BMC Health Services Research 2018 18:969

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  4. Content type: Research article

    Medication discrepancies are seen frequently in hospital setting upon admission or discharge. Medication Reconciliation service is a practice designed to ensure that patients’ medications are ordered in a corr...

    Authors: Rana Abu Farha, Khawla Abu Hammour, Sayida Al-Jamei, Raja AlQudah and Mohammed Zawiah

    Citation: BMC Health Services Research 2018 18:966

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  5. Content type: Debate

    Healthcare institutions deliver essential services that practically everyone needs at least periodically over the course of their lives. Hospital admissions, in particular, place patients in circumstances very...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2018 18(Suppl 3):927

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    This article is part of a Supplement: Volume 18 Supplement 3

  6. Content type: Debate

    Branding—the assignment of names, logos, slogans, and related elements of identity to institutions and their product offerings for the purpose of conveying desired images to target audiences—is of paramount im...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2018 18(Suppl 3):924

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    This article is part of a Supplement: Volume 18 Supplement 3

  7. Content type: Debate

    Healthcare establishments serve as key community resources, bringing into locales a wealth of resources aimed at enhancing and improving health and wellness. Without effective communications, current and prosp...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2018 18(Suppl 3):926

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    This article is part of a Supplement: Volume 18 Supplement 3

  8. Content type: Debate

    Target marketing, a practice used to more effectively address the wants and needs of customers, involves three interrelated activities: market segmentation, targeting, and product positioning. The practice fol...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2018 18(Suppl 3):923

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    This article is part of a Supplement: Volume 18 Supplement 3

  9. Content type: Debate

    Modern marketing thought heavily emphasizes the need for healthcare providers to possess a customer orientation, placing patients at the focal point of attention within health and medical establishments. This ...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2018 18(Suppl 3):929

    Published on:

    This article is part of a Supplement: Volume 18 Supplement 3

  10. Content type: Debate

    Marketing arguably is the most critical administrative responsibility associated with the pursuit and realization of growth and prosperity, making prowess in the discipline essential for any healthcare institu...

    Authors: James K. Elrod and John L. Fortenberry Jr.

    Citation: BMC Health Services Research 2018 18(Suppl 3):922

    Published on:

    This article is part of a Supplement: Volume 18 Supplement 3

  11. Content type: Research article

    Men who have sex with men (MSM) are at high risk of human immunodeficiency virus (HIV) infection and sexually transmitted infection (STI) in China. Inadequate clinical services and poor clinical competency amo...

    Authors: Peipei Zhao, Bolin Cao, Cedric H. Bien-Gund, Weiming Tang, Jason J. Ong, Yi Ding, Weiying Chen, Joseph D. Tucker and Zhenzhou Luo

    Citation: BMC Health Services Research 2018 18:964

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  12. Content type: Research article

    For Indigenous Australians, health transcends the absence of disease, and includes the health and wellbeing of their community and Country: their whole physical, cultural and spiritual environment. Stronger re...

    Authors: Rosalie Schultz, Tammy Abbott, Jessica Yamaguchi and Sheree Cairney

    Citation: BMC Health Services Research 2018 18:960

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  13. Content type: Research article

    Health workforce misdistribution leads to severe inequity and low-efficiency in health services in the developing countries. Targeting at China, this research aims to reveal, visualize and compare the geograph...

    Authors: Bin Zhu, Yang Fu, Jinlin Liu, Rongxin He, Ning Zhang and Ying Mao

    Citation: BMC Health Services Research 2018 18:957

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  14. Content type: Research article

    Thirty-day hospital readmissions represent an international challenge leading to increased prevalence of adverse events, reduced quality of care and pressure on healthcare service’s resources and finances. The...

    Authors: Malin Knutsen Glette, Olav Røise, Tone Kringeland, Kate Churruca, Jeffrey Braithwaite and Siri Wiig

    Citation: BMC Health Services Research 2018 18:955

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  15. Content type: Research article

    Basic inputs and infrastructure including drugs, supplies, equipment, water and electricity are required for the provision of quality care. In the era of the free maternal health policy in Ghana, it is unclear...

    Authors: Philip Ayizem Dalinjong, Alex Y. Wang and Caroline S. E. Homer

    Citation: BMC Health Services Research 2018 18:959

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  16. Content type: Research article

    In publicly funded health care systems, governance models are developed to push public service providers to use tax payers’ money more efficiently and maintain a high quality of service. Although this implies ...

    Authors: Sara Korlén, Anne Richter, Isis Amer-Wåhlin, Peter Lindgren and Ulrica von Thiele Schwarz

    Citation: BMC Health Services Research 2018 18:963

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  17. Content type: Research article

    Strategies to identify and treat undiagnosed prevalent cases that have not sought diagnostic services on their own, are necessary to treat TB in patients earlier and interrupt transmission. Late presentation f...

    Authors: Esther Karamagi, Simon Sensalire, Martin Muhire, Herbert Kisamba, John Byabagambi, Mirwais Rahimzai, Frank Mugabe, Upenytho George, Jacqueline Calnan, Dejene Seyoum and Estella Birabwa

    Citation: BMC Health Services Research 2018 18:954

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  18. Content type: Research article

    E-mental health holds promise for people with severe mental illness, but has a limited evidence base. This study explored the effect of e-health added to face-to-face delivery of the Illness Management and Rec...

    Authors: Titus A. A. Beentjes, Peter J. J. Goossens, Hester Vermeulen, Steven Teerenstra, Maria W. G. Nijhuis-van der Sanden and Betsie G. I. van Gaal

    Citation: BMC Health Services Research 2018 18:962

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  19. Content type: Research article

    Acute hospital services account for the largest proportion of health care system budgets, and older adults are the most frequent users. As a result, older people who have been recently discharged from hospital...

    Authors: Kathleen Finlayson, Anne M. Chang, Mary D. Courtney, Helen E. Edwards, Anthony W. Parker, Kyra Hamilton, Thu Dinh Xuan Pham and Jane O’Brien

    Citation: BMC Health Services Research 2018 18:956

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  20. Content type: Research article

    To investigate the potential barriers to optimal diabetes control by evaluating the different perspectives of physicians and patients on such matters in China.

    Authors: Chun Liu, Shaoyong Xu, Jie Ming, Aihua Jia, Yingji Wei, Hui Li, Yang Jiao, Mingxi Song, Yadong Zhao, Yafang Du, Wenjuan Yang, Xiaoqiang Lu, Shengqi Shi, Hui Tong, Guangtang Jia, Guohua Zhao…

    Citation: BMC Health Services Research 2018 18:961

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  21. Content type: Research article

    Poor health literacy affects over 90 million Americans. The primary aim of the study was to evaluate a possible association between health literacy and decision conflict in surgical patients.

    Authors: Gildasio S. De Oliveira Jr, Martin Errea, Jane Bialek, Mark C. Kendall and Robert J. McCarthy

    Citation: BMC Health Services Research 2018 18:958

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  22. Content type: Research article

    Value-based health care aims to optimize the balance of patient outcomes and health care costs. To improve value in perinatal care using this strategy, standard outcomes must first be defined. The objective of...

    Authors: Malini Anand Nijagal, Stephanie Wissig, Caleb Stowell, Elizabeth Olson, Isis Amer-Wahlin, Gouke Bonsel, Allyson Brooks, Matthew Coleman, Shamala Devi Karalasingam, James M N Duffy, Tracy Flanagan, Stefan Gebhardt, Meridith E Greene, Floris Groenendaal, J Ravichandran R Jeganathan, Tessa Kowaliw…

    Citation: BMC Health Services Research 2018 18:953

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  23. Content type: Research article

    Family member’s experience and satisfaction of health care in the acute care and in-patient rehabilitation are important indicators of the quality of health care services provided to patients with severe traum...

    Authors: Unn Sollid Manskow, Cathrine Arntzen, Elin Damsgård, Mary Braine, Solrun Sigurdardottir, Nada Andelic, Cecilie Røe and Audny Anke

    Citation: BMC Health Services Research 2018 18:951

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  24. Content type: Research article

    In 2000, the Millennium Development Goals set targets for social achievements by 2015 including goals related to maternal and child health, with mixed success. Several initiatives supported these goals includi...

    Authors: Jane Briggs, Martha Embrey, Blerta Maliqi, Lisa Hedman and Jennifer Requejo

    Citation: BMC Health Services Research 2018 18:952

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  25. Content type: Research article

    Visual impairment is a global public health problem, with an estimated 285 million affected globally, of which 43% are due to refractive error. A lack of specialist eye care in low and middle-income countries ...

    Authors: Jennifer L. Y. Yip, Tess Bright, Sebastian Ford, Wanjiku Mathenge and Hannah Faal

    Citation: BMC Health Services Research 2018 18:950

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  26. Content type: Research article

    Despite gains in HIV testing and treatment access in sub-Saharan Africa, patient attrition from care remains a problem. Evidence is needed of real-world implementation of low-cost, scalable, and sustainable so...

    Authors: Caroline E. Boeke, Vennie Nabitaka, Andrea Rowan, Katherine Guerra, Pamela Nawaggi, Vivienne Mulema, Victor Bigira, Eleanor Magongo, Patricia Mucheri, Andrew Musoke and Cordelia Katureebe

    Citation: BMC Health Services Research 2018 18:949

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  27. Content type: Study protocol

    Most psychiatric disorders in childhood and adolescence cause impairment in academic performance. Early interventions in school are thought to reduce the burden of disorder and prevent chronicity of disorder, ...

    Authors: Isabel Boege, Julia Herrmann, Julia Katharina Wolff, Ulrike Hoffmann, Michael Koelch, Marc Kurepkat, Steffen Lütte, Alexander Naumann, Hans Dieter Nolting and Jörg Michael Fegert

    Citation: BMC Health Services Research 2018 18:947

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  28. Content type: Research article

    Health service providers play a key role in addressing women’s need for pregnancy prevention, especially during the postpartum period. Yet, in Nepal, little is known about their views on providing postpartum f...

    Authors: Mahesh C. Puri, Manju Maharjan, Erin Pearson, Elina Pradhan, Yasaswi Dhungel, Aayush Khadka and Iqbal H. Shah

    Citation: BMC Health Services Research 2018 18:948

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  29. Content type: Research article

    Changes in Dutch policy towards long-term care led to the Dutch Health and Youth Care Inspectorate testing a regulatory framework focusing on care networks around older adults living independently. This regula...

    Authors: Didi Verver, Annemiek Stoopendaal, Hanneke Merten, Paul Robben and Cordula Wagner

    Citation: BMC Health Services Research 2018 18:946

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  30. Content type: Research article

    Drug overdose is a leading cause of mortality and morbidity amongst people who inject drugs (PWID). Drug overdose surveillance typically relies on the International Classification of Diseases (ICD-10) coding s...

    Authors: Rehana Di Rico, Dhanya Nambiar, Mark Stoové and Paul Dietze

    Citation: BMC Health Services Research 2018 18:945

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  31. Content type: Research article

    The Lake and Western Zones of Tanzania that encompass eight regions namely; Kagera, Geita, Simiyu, Shinyanga, Mwanza, Mara Tabora and Kigoma have consistently been reported with the poorest Maternal Newborn an...

    Authors: Edward Maswanya, Projestine Muganyizi, Stella Kilima, Deus Mogella and Julius Massaga

    Citation: BMC Health Services Research 2018 18:944

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  32. Content type: Research article

    The UK Equality Act 2010 requires providers of health services to make changes or ‘reasonable adjustments’ to their practices in order to protect disabled people from discrimination or disadvantage when access...

    Authors: Stuart Read, Pauline Heslop, Sue Turner, Victoria Mason-Angelow, Nadine Tilbury, Caroline Miles and Chris Hatton

    Citation: BMC Health Services Research 2018 18:931

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  33. Content type: Research article

    Limited research has assessed patient preferences for treatment disposition and antibiotic therapy of acute bacterial skin and skin structure infection (ABSSSI) in the emergency department (ED). Understanding ...

    Authors: Safa S. Almarzoky Abuhussain, Michelle A. Burak, Kelsey N. Kohman, Gabrielle Jacknin, Serina B. Tart, Athena L. V. Hobbs, Danyel K. Adams, Michael D. Nailor, Katelyn R. Keyloun, David P. Nicolau and Joseph L. Kuti

    Citation: BMC Health Services Research 2018 18:932

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  34. Content type: Research article

    We investigate whether the extent of educational inequalities in the use of Pap smears (cervical cancer screening) and mammograms (breast cancer screening) in Belgium has changed over time in accordance with t...

    Authors: Barbara Willems and Piet Bracke

    Citation: BMC Health Services Research 2018 18:943

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  35. Content type: Research article

    The number of people affected by cataract in the United Kingdom (UK) is growing rapidly due to ageing population. As the only way to treat cataract is through surgery, there is a high demand for this type of s...

    Authors: Eren Demir, David Southern, Syed Rashid and Reda Lebcir

    Citation: BMC Health Services Research 2018 18:933

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  36. Content type: Research article

    Hospitals are increasingly parts of larger care collaborations, rather than individual entities. Organizing and operating these collaborations is challenging; a significant number do not succeed, as it is diff...

    Authors: Melissa De Regge, Kaat De Pourcq, Paul Gemmel, Carine Van de Voorde, Koen Van den Heede and Kristof Eeckloo

    Citation: BMC Health Services Research 2018 18:942

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  37. Content type: Study protocol

    Physiotherapists (PTs) in primary health care manage patients with large variation in medical diagnosis, age, functional status, disability and prognosis. Lack of knowledge and systematically collected data fr...

    Authors: Kari Anne I. Evensen, Hilde Stendal Robinson, Ingebrigt Meisingset, Astrid Woodhouse, Marit Thielemann, Wenche S. Bjorbækmo, Gard Myhre, Anne E. Hansen, Ottar Vasseljen and Nina K. Vøllestad

    Citation: BMC Health Services Research 2018 18:936

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  38. Content type: Research article

    Globally, neonatal mortality remains high despite interventions known to reduce neonatal deaths. The All Babies Count (ABC) initiative was a comprehensive health systems strengthening intervention designed by ...

    Authors: Jennifer Werdenberg, Francois Biziyaremye, Merab Nyishime, Evrard Nahimana, Christine Mutaganzwa, David Tugizimana, Anatole Manzi, Shalini Navale, Lisa R. Hirschhorn and Hema Magge

    Citation: BMC Health Services Research 2018 18:941

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  39. Content type: Research article

    Access to quality hypertension care is often poor in sub-Saharan Africa. Some community pharmacies offer hypertension monitoring services, with and without involvement of medical doctors. To directly connect p...

    Authors: Heleen E. Nelissen, Anne L. Cremers, Tochi J. Okwor, Sam Kool, Frank van Leth, Lizzy Brewster, Olalekan Makinde, René Gerrets, Marleen E. Hendriks, Constance Schultsz, Akin Osibogun and Anja H. van’t Hoog

    Citation: BMC Health Services Research 2018 18:934

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  40. Content type: Research article

    Community-participatory approaches are important for effective maternal and child health interventions. A community-participatory intervention (the Dialogue Model) was implemented in Kwale County, Kenya to enh...

    Authors: Vernon Mochache, Eunice Irungu, Hajara El-Busaidy, Marleen Temmerman and Peter Gichangi

    Citation: BMC Health Services Research 2018 18:938

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  41. Content type: Research article

    This study aimed to assess the situational capacity for nutrition care delivery in the outpatient hemodialysis (HD) setting in Malaysia by evaluating dietitian accessibility, nutrition practices and patients’ ...

    Authors: Ban-Hock Khor, Karuthan Chinna, Abdul Halim Abdul Gafor, Zaki Morad, Ghazali Ahmad, Sunita Bavanandam, Ravindran Visvanathan, Rosnawati Yahya, Bak-Leong Goh, Boon-Cheak Bee and Tilakavati Karupaiah

    Citation: BMC Health Services Research 2018 18:939

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  42. Content type: Research article

    ‘Candidacy’ is concerned with the way people consider their eligibility for accessing health services. We used the Candidacy Framework to explore how the doctor-patient relationship can influence perceived eli...

    Authors: Sara Tookey, Cristina Renzi, Jo Waller, Christian von Wagner and Katriina L. Whitaker

    Citation: BMC Health Services Research 2018 18:937

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  43. Content type: Research article

    Successful improvements in health care practice need to be sustained and spread to have maximum benefit. The rationale for embedding sustainability from the beginning of implementation is well recognized; howe...

    Authors: Celia Laur, Jack Bell, Renata Valaitis, Sumantra Ray and Heather Keller

    Citation: BMC Health Services Research 2018 18:930

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  44. Content type: Research article

    Early and effective CPR increases both survival rate and post-arrest quality of life. In limited resource countries like Tanzania, there is scarce data describing the basic knowledge of CPR among Healthcare pr...

    Authors: Winfrida T. Kaihula, Hendry R. Sawe, Michael S. Runyon and Brittany L. Murray

    Citation: BMC Health Services Research 2018 18:935

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  45. Content type: Correction

    Following publication of the original article [1], the author reported the following errors in Table 1 and Table 2.

    Authors: Marie-Rachelle Narcisse, Holly Felix, Christopher R. Long, Teresa Hudson, Nalin Payakachat, Zoran Bursac and Pearl A. McElfish

    Citation: BMC Health Services Research 2018 18:940

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    The original article was published in BMC Health Services Research 2018 18:575

  46. Content type: Study protocol

    The implementation of strategic health system change is often complicated by the informal politics and power of health systems, such as competing interests and resistant groups. Evidence from other industries ...

    Authors: Justin Waring, Simon Bishop, Jenelle Clarke, Mark Exworthy, Naomi J. Fulop, Jean Hartley and Angus I. G. Ramsay

    Citation: BMC Health Services Research 2018 18:918

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  47. Content type: Research article

    Throughout the world, emergency departments (ED) are characterized by overcrowding and excessive waiting times. Furthermore, the related delays significantly increase patient mortality and make inefficient use...

    Authors: Giovanni Improta, Maria Romano, Maria Vincenza Di Cicco, Anna Ferraro, Anna Borrelli, Ciro Verdoliva, Maria Triassi and Mario Cesarelli

    Citation: BMC Health Services Research 2018 18:914

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