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  1. Performance indicators in the long term care sector are important to evaluate the efficiency and quality of care delivery. We are, however, still far from being able to refer to a common set of indicators at t...

    Authors: Dinnus HM Frijters, Henriëtte G van der Roest, Iain GI Carpenter, Harriet Finne-Soveri, Jean-Claude Henrard, Angela Chetrit, Jacob Gindin and Roberto Bernabei
    Citation: BMC Health Services Research 2013 13:138
  2. Township-village health centers in rural areas play an important role in health service system in China. In East China’s Jiangsu Province, the City of Haimen privatized all 25 township-village health centers i...

    Authors: Jiayan Huang, Lu Shi and Yingyao Chen
    Citation: BMC Health Services Research 2013 13:136
  3. In 2007, a national heat plan was introduced in the Netherlands to effectively protect vulnerable populations (such as institutionalised elderly people) against heatwaves. The aim of this study was to assess t...

    Authors: Anton E Kunst and Rieneke Britstra
    Citation: BMC Health Services Research 2013 13:135
  4. Post-conflict Liberia has one of the fastest growing populations on the continent and one of the highest maternal mortality rates among the world. However, in the rural regions, less than half of all births ar...

    Authors: Jody R Lori, Michelle L Munro, Jennifer E Moore and Jessica Fladger
    Citation: BMC Health Services Research 2013 13:134
  5. There is growing recognition internationally of the need to identify women with risk factors for poor perinatal mental health in pregnancy and following birth. In the state of New South Wales, Australia the Su...

    Authors: Mellanie Rollans, Virginia Schmied, Lynn Kemp and Tanya Meade
    Citation: BMC Health Services Research 2013 13:133
  6. The increasing number of patients with chronic diseases represents a challenge for health care systems. The Chronic Care Model suggests a multi-component remodelling of chronic disease services to improve pati...

    Authors: Martin Fortin, Maud-Christine Chouinard, Tarek Bouhali, Marie-France Dubois, Cynthia Gagnon and Martin Bélanger
    Citation: BMC Health Services Research 2013 13:132
  7. Multiple sclerosis (MS) is a chronic disease that affects mainly adults in the prime of their lives. However, few studies report the impact of high annual relapse rates on outcomes. The purpose of this study w...

    Authors: Karina Raimundo, Haijun Tian, Huanxue Zhou, Xin Zhang, Kristijan H Kahler, Neetu Agashivala and Edward Kim
    Citation: BMC Health Services Research 2013 13:131
  8. Worldwide, the organisation of diabetes care is changing. As a result general practices and diabetes teams in hospitals are becoming part of new organisations in which multidisciplinary care programs are imple...

    Authors: Marjo JE Campmans-Kuijpers, Lidwien C Lemmens, Caroline A Baan, Kees J Gorter, Jolanda Groothuis, Klementine H van Vuure and Guy EHM Rutten
    Citation: BMC Health Services Research 2013 13:129
  9. Routine follow-up following uncomplicated surgery is being delivered by telephone in some settings. Telephone consultations may be preferable to patients and improve outpatient resource use. We aimed to compar...

    Authors: Jo Thompson-Coon, Abdul-Kareem Abdul-Rahman, Rebecca Whear, Alison Bethel, Bijay Vaidya, Christian A Gericke and Ken Stein
    Citation: BMC Health Services Research 2013 13:128
  10. Stroke services are a form of integrated care which have been introduced in many countries, including the Netherlands, to improve health outcomes and processes of care by connecting the acute, rehabilitative, ...

    Authors: Johanneke FMM Tummers, Augustinus JP Schrijvers and Johanna MA Visser-Meily
    Citation: BMC Health Services Research 2013 13:127
  11. Sophisticated recommendation systems are used more and more in the health sector to assist consumers in healthy decision making. In this study we investigate consumers' evaluation of hypothetical health recomm...

    Authors: Sonja Wendel, Benedict GC Dellaert, Amber Ronteltap and Hans CM van Trijp
    Citation: BMC Health Services Research 2013 13:126
  12. Telephone or text-message reminders have been shown to significantly reduce the rate of missed appointments in different medical settings. Since text-messaging is less resource-demanding, we tested the hypothe...

    Authors: Noelle Junod Perron, Melissa Dominicé Dao, Nadia Camparini Righini, Jean-Paul Humair, Barbara Broers, Françoise Narring, Dagmar M Haller and Jean-Michel Gaspoz
    Citation: BMC Health Services Research 2013 13:125
  13. The editors of BMC Health Services Research would like to thank all our reviewers who have contributed to the journal in 2012.

    Authors: Natalie Pafitis
    Citation: BMC Health Services Research 2013 13:78
  14. Miscarriage is common and often managed by specialists in the operating room despite evidence that office-based manual vacuum aspiration (MVA) is safe, effective, and saves time and money. Family Medicine resi...

    Authors: Blair G Darney, Marcia R Weaver, Deborah VanDerhei, Nancy G Stevens and Sarah W Prager
    Citation: BMC Health Services Research 2013 13:123
  15. Falls are a serious problem for hospitalized patients, reducing the duration and quality of life. It is estimated that over 84% of all adverse events in hospitalized patients are related to falls. Some fall ri...

    Authors: Marta Aranda-Gallardo, Jose M Morales-Asencio, Jose C Canca-Sanchez, Silvia Barrero-Sojo, Claudia Perez-Jimenez, Angeles Morales-Fernandez, Margarita Enriquez de Luna-Rodriguez, Ana B Moya-Suarez and Ana M Mora-Banderas
    Citation: BMC Health Services Research 2013 13:122
  16. Different models for care pathways involving both specialist and primary care have been developed to ensure adequate follow-up after discharge. These care pathways have mainly been developed and run by special...

    Authors: Tove Røsstad, Helge Garåsen, Aslak Steinsbekk, Olav Sletvold and Anders Grimsmo
    Citation: BMC Health Services Research 2013 13:121
  17. Patient and provider-related factors affecting access to cardiac rehabilitation (CR) have been extensively studied, but health-system administration factors have not. The objectives of this study were to inves...

    Authors: Sherry L Grace, Sabrina Scarcello, Janet Newton, Blair O’Neill, Kori Kingsbury, Tiziana Rivera and Caroline Chessex
    Citation: BMC Health Services Research 2013 13:120
  18. Care coordination has increasingly been recognized as an important aspect of high-quality health care delivery. Robust measures of coordination processes will be essential tools to evaluate, guide and support ...

    Authors: Ellen M Schultz, Noelle Pineda, Julia Lonhart, Sheryl M Davies and Kathryn M McDonald
    Citation: BMC Health Services Research 2013 13:119
  19. There is growing evidence that home telemonitoring can be advantageous in societies with increasing prevalence of chronic diseases.

    Authors: Iñaki Martín-Lesende, Estibalitz Orruño, Amaia Bilbao, Itziar Vergara, Mª Carmen Cairo, Juan Carlos Bayón, Eva Reviriego, María Isabel Romo, Jesús Larrañaga, José Asua, Roberto Abad and Elizabete Recalde
    Citation: BMC Health Services Research 2013 13:118
  20. Self-management support is a key component of effective chronic care management, yet in practice appears to be the least implemented and most challenging. This study explores whether and how self-management su...

    Authors: Arianne Elissen, Ellen Nolte, Cécile Knai, Matthias Brunn, Karine Chevreul, Annalijn Conklin, Isabelle Durand-Zaleski, Antje Erler, Maria Flamm, Anne Frølich, Birgit Fullerton, Ramune Jacobsen, Zuleika Saz-Parkinson, Antonio Sarria-Santamera, Andreas Sönnichsen and Hubertus Vrijhoef
    Citation: BMC Health Services Research 2013 13:117
  21. There is a growing interest in examining the current state of care and identifying opportunities for improving care and reducing costs at the end of life. The aim of this study is to examine patterns of health...

    Authors: Oliver Reich, Andri Signorell and André Busato
    Citation: BMC Health Services Research 2013 13:116
  22. The quality of care of patients dying in the hospital is often judged as insufficient. This article describes the protocol of a study to assess the quality of care of the dying patient and the contribution of ...

    Authors: Frederika E Witkamp, Lia van Zuylen, Paul J van der Maas, Helma van Dijk, Carin CD van der Rijt and Agnes van der Heide
    Citation: BMC Health Services Research 2013 13:115
  23. The World Health Report 2000 stated that increased public financing for healthcare was an integral part of the efforts to achieve equity of access. In 2009, the Chinese government launched a three-year health ...

    Authors: Xiaopeng Zhang, Yuqi Xiong, Jing Ye, Zhaohua Deng and Xinping Zhang
    Citation: BMC Health Services Research 2013 13:114
  24. The knowledge on emergency obstetric care (EmOC) is limited in Kenya, where only partial data from sub-national studies exist. The EmOC process indicators have also not been integrated into routine health mana...

    Authors: Elizabeth Echoka, Yeri Kombe, Dominique Dubourg, Anselimo Makokha, Bjørg Evjen-Olsen, Moses Mwangi, Jens Byskov, Øystein Evjen Olsen and Richard Mutisya
    Citation: BMC Health Services Research 2013 13:113
  25. The concept of organizational culture is important in understanding the behaviour of individuals in organizations as they manage external demands and internal social changes. Cyprus healthcare system is under ...

    Authors: Theodora Zachariadou, Savvas Zannetos and Andreas Pavlakis
    Citation: BMC Health Services Research 2013 13:112
  26. Information and communication technologies (ICTs) are often proposed as ‘technological fixes’ for problems facing healthcare. They promise to deliver services more quickly and cheaply. Yet research on the impl...

    Authors: Catherine Pope, Susan Halford, Joanne Turnbull, Jane Prichard, Melania Calestani and Carl May
    Citation: BMC Health Services Research 2013 13:111
  27. Patient compliance is a key factor in treatment success. Satisfied patients are more likely to utilize health services, comply with medical treatment, and continue with the health care providers. Yet, the nati...

    Authors: Zekariyas Sahile Nezenega, Yohannes H/Michael Gacho and Tadese Ejigu Tafere
    Citation: BMC Health Services Research 2013 13:110
  28. The Emergency Department (ED) is consistently described as a high-risk environment for patients and clinicians that demands colleagues quickly work together as a cohesive group. Communication between nurses, p...

    Authors: P Daniel Patterson, Anthony J Pfeiffer, Matthew D Weaver, David Krackhardt, Robert M Arnold, Donald M Yealy and Judith R Lave
    Citation: BMC Health Services Research 2013 13:109
  29. Screening, Brief Intervention, and Referral for Treatment (SBIRT) is an effective approach for managing alcohol and other drug misuse in primary care; however, uptake into routine care has been limited. Uptake...

    Authors: Ginetta Salvalaggio, Kathryn Dong, Christine Vandenberghe, Scott Kirkland, Kelsey Mramor, Taryn Brown, Marliss Taylor, Robert McKim, Greta G Cummings and T Cameron Wild
    Citation: BMC Health Services Research 2013 13:108
  30. Hospital malnutrition is an underestimated problem and as many as half of malnourished patients do not receive appropriate treatment. In order to extend the management of malnutrition in health care facilities...

    Authors: Sandrine Touzet, Antoine Duclos, Angélique Denis, Lioara Restier-Miron, Pauline Occelli, Stéphanie Polazzi, Daniel Betito, Guillaume Gamba, Fleur Cour-Andlauer, Cyrille Colin, Alain Lachaux and Noël Peretti
    Citation: BMC Health Services Research 2013 13:107
  31. The scientific literature continues to advocate interprofessional collaboration (IPC) as a key component of primary care. It is recommended that primary care groups be created and configured to meet the health...

    Authors: Brigitte Vachon, Bruno Désorcy, Michel Camirand, Jean Rodrigue, Louise Quesnel, Claude Guimond, Martin Labelle, Johanne Fournier and Jeremy Grimshaw
    Citation: BMC Health Services Research 2013 13:106
  32. Organised colorectal cancer screening is likely to be cost-effective, but cost-effectiveness results alone may not help policy makers to make decisions about programme feasibility or service providers to plan ...

    Authors: Linda Sharp, Lesley Tilson, Sophie Whyte, Alan O Ceilleachair, Cathal Walsh, Cara Usher, Paul Tappenden, James Chilcott, Anthony Staines, Michael Barry and Harry Comber
    Citation: BMC Health Services Research 2013 13:105
  33. Tens of millions of patients worldwide suffer from avoidable disabling injuries and death every year. Measuring the safety climate in health care is an important step in improving patient safety. The most comm...

    Authors: Camilla Göras, Fan Yang Wallentin, Ulrica Nilsson and Anna Ehrenberg
    Citation: BMC Health Services Research 2013 13:104
  34. Aligned with the international call for universal coverage of affordable and quality health care, the government of Tajikistan is undertaking reforms of its health system aiming amongst others at reducing the ...

    Authors: Joëlle Schwarz, Kaspar Wyss, Zulfiya M Gulyamova and Soleh Sharipov
    Citation: BMC Health Services Research 2013 13:103
  35. The impact of unmet eye care needs in sub-Saharan Africa is compounded by barriers to accessing eye care, limited engagement with communities, a shortage of appropriately skilled health personnel, and inadequa...

    Authors: Rènée du Toit, Hannah B Faal, Daniel Etya’ale, Boateng Wiafe, Ingrid Mason, Ronnie Graham, Simon Bush, Wanjiku Mathenge and Paul Courtright
    Citation: BMC Health Services Research 2013 13:102
  36. Patient Centred Tuberculosis Treatment (PCT) is a promising treatment delivery strategy for Mycobacterium tuberculosis (TB). It aims to improve adherence to treatment by giving patients the choice of having dr...

    Authors: Abdallah Mkopi, Nyagosya Range, Mbaraka Amuri, Eveline Geubbels, Fred Lwilla, Saidi Egwaga, Alexander Schulze and Frank van Leth
    Citation: BMC Health Services Research 2013 13:101
  37. A plethora of clinical studies have assessed the benefits of implantable cardioverter defibrillators (ICDs) and supported their use in clinical practice. However, evidence on the safety and efficacy of ICDs ap...

    Authors: Simone Ghislandi, Aleksandra Torbica and Giuseppe Boriani
    Citation: BMC Health Services Research 2013 13:100
  38. Tuberculosis still remains a major cause of maternal and newborn morbidity and mortality. Integrating tuberculosis screening and detection into postnatal care services ensures prompt and appropriate treatment ...

    Authors: Charity Ndwiga, Harriet Birungi, Chi-Chi Undie, Herman Weyenga and Joseph Sitienei
    Citation: BMC Health Services Research 2013 13:99
  39. Patient-centeredness is a key component of health care quality. However, patient-centered measures of quality have not been developed in injury care. In response to this challenge, we developed the Quality of ...

    Authors: Niklas Bobrovitz, Maria Santana, Theresa Kline, John Kortbeek and Henry T Stelfox
    Citation: BMC Health Services Research 2013 13:98
  40. Couple HIV testing has been recognized as critical to increase uptake of HIV testing, facilitate disclosure of HIV status to marital partner, improve access to treatment, care and support, and promote safe sex...

    Authors: Maurice Musheke, Virginia Bond and Sonja Merten
    Citation: BMC Health Services Research 2013 13:97
  41. An emergency department (ED) should offer timely care for acutely ill or injured persons that require the attention of specialized nurses and physicians. This study was aimed at exploring what is actually goin...

    Authors: Lena Burström, Bengt Starrin, Marie-Louise Engström and Hans Thulesius
    Citation: BMC Health Services Research 2013 13:95
  42. Cancer survivors are a rapidly growing and aging population in the U.S., but there are many challenges associated with the survivorship experience such as functional disabilities and psychosocial distress. Whe...

    Authors: Aanand D Naik, Lindsey A Martin, Michele Karel, Jennifer Schuster Wachen, Elizabeth Mulligan, Jeffrey S Gosian, Levi Ian Herman and Jennifer Moye
    Citation: BMC Health Services Research 2013 13:93
  43. Ensuring access to timely and appropriate primary healthcare for people living in poverty is an issue facing all countries, even those with universal healthcare systems. The transformation of healthcare practi...

    Authors: Christine Loignon, Catherine Hudon, Alexandrine Boudreault-Fournier, Sophie Dupéré, Ann C Macaulay, Pierre Pluye, Isabelle Gaboury, Jeannie L Haggerty, Martin Fortin, Émilie Goulet, Mireille Lambert, Luce Pelissier-Simard, Sophie Boyer, Marianne de Laat, Francine Lemire, Louise Champagne…
    Citation: BMC Health Services Research 2013 13:92
  44. The treatment for deep surgical site infection (SSI) following primary total hip arthroplasty (THA) varies internationally and it is at present unclear which treatment approaches are used in Australia. The aim...

    Authors: Katharina MD Merollini, Ross W Crawford and Nicholas Graves
    Citation: BMC Health Services Research 2013 13:91
  45. This paper presents the evaluation of “Moving On”, a generic self-management program for people with a chronic illness developed by Arthritis NSW. The program aims to help participants identify their need for ...

    Authors: Anna M Williams, Leah Bloomfield, Eloise Milthorpe, Diana Aspinall, Karen Filocamo, Therese Wellsmore, Nicholas Manolios, Upali W Jayasinghe and Mark F Harris
    Citation: BMC Health Services Research 2013 13:90
  46. Palliative care is a policy priority internationally. In England, policymakers are seeking to develop high quality care for all by focusing on reducing the number of patients who die in acute hospitals. It is ...

    Authors: Zoë Slote Morris, Miranda Fyfe, Natalie Momen, Sarah Hoare and Stephen Barclay
    Citation: BMC Health Services Research 2013 13:89