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  1. When doctors have honest conversations with patients about their illness and involve them in decisions about their care, patients express greater satisfaction with care and lowered anxiety and depression. The ...

    Authors: Tamsin McGlinchey, Stephen Mason, Alison Coackley, Anita Roberts, Maria Maguire, Justin Sanders, Francine Maloney, Susan Block, John Ellershaw and Peter Kirkbride
    Citation: BMC Health Services Research 2019 19:384
  2. Previous studies have shown limited availability of medicines in health facilities in Bangladesh. While medicines are dispensed for free in public facilities, they are paid out-of-pocket in private pharmacies....

    Authors: Lombe Kasonde, David Tordrup, Aliya Naheed, Wu Zeng, Shyfuddin Ahmed and Zaheer-Ud-Din Babar
    Citation: BMC Health Services Research 2019 19:383
  3. In the last years, patients’ empowerment has been increasingly recognized as a crucial dimension of patient-centered healthcare and patient safety. Nevertheless, little work has been done so far in the field o...

    Authors: M. Rimondini, I. M. Busch, M. A. Mazzi, V. Donisi, A. Poli, E. Bovolenta and F. Moretti
    Citation: BMC Health Services Research 2019 19:382
  4. Some health practitioners pose substantial threats to patient safety, yet early identification of them is notoriously difficult. We aimed to develop an algorithm for use by regulators in prospectively identify...

    Authors: Matthew J. Spittal, Marie M. Bismark and David M. Studdert
    Citation: BMC Health Services Research 2019 19:380
  5. To explore the inadequacies of health service and its impact on clinical outcomes of patients with systemic lupus erythematosus (SLE) in China.

    Authors: Le Zhang, Wei Luan, Shikai Geng, Shuang Ye, Xiaodong Wang, Liping Qian, Yang Ding, Ting Li and Anli Jiang
    Citation: BMC Health Services Research 2019 19:378
  6. Past studies have identified that inconvenient access to health clinics is one of the important barriers to health service utilization and health outcomes. However, establishing the link between the lack of ac...

    Authors: Ryoko Sato
    Citation: BMC Health Services Research 2019 19:377
  7. The Patient Enablement Instrument (PEI) is an established patient-reported outcome measure (PROM) that reflects the quality of appointments with general practitioners (GPs). It is a six-item questionnaire admi...

    Authors: Elina Tolvanen, Tuomas H. Koskela and Elise Kosunen
    Citation: BMC Health Services Research 2019 19:376
  8. The levels of knowledge, attitude and practice among primary physicians concerning both diabetic retinopathy screening and treatment of sight threatening diabetic retinopathy have been studied by different gro...

    Authors: Talal Bassam Abu-Amara, Waleed Abdulaziz Al Rashed, Rajiv Khandekar, Hamad Mohammed Qabha, Faris Mohammad Alosaimi, Abdulrahman Abdullah Alshuwayrikh, Mansour Khalid Almadi and Alanoud Alfaris
    Citation: BMC Health Services Research 2019 19:375
  9. Switzerland recently introduced Acute and Transitional Care (ATC) as a new financing option and a preventive measure to mitigate potential side effects of Swiss Diagnosis Related Group (SwissDRG). The goal of ...

    Authors: Tenzin Wangmo, Yvonne Padrutt, Insa Koné, Thomas Gächter, Bernice S. Elger and Agnes Leu
    Citation: BMC Health Services Research 2019 19:374
  10. Hospital accreditation is widely adopted as a visible measure of an organisation’s quality and safety management standards compliance. There is still inconsistent evidence regarding the influence of hospital a...

    Authors: Viera Wardhani, Jitse Pieter van Dijk and Adi Utarini
    Citation: BMC Health Services Research 2019 19:372
  11. The aim of this study was to assess the accuracy and quality of immunization data on the pentavalent (diphtheria, pertussis, tetanus, hepatitis B and Haemophilus influenzae type B (Hib)) and MMR vaccines as the a...

    Authors: Manoochehr Karami, Salman Khazaei, Abbas Babaei, Fatemeh Abdoli Yaghini, Mohammad Mehdi Gouya and Seyed Mohsen Zahraei
    Citation: BMC Health Services Research 2019 19:371
  12. Comprehensive assessment of integrated care deployment constitutes a major challenge to ensure quality, sustainability and transferability of both healthcare policies and services in the transition toward a co...

    Authors: Erik Baltaxe, Isaac Cano, Carmen Herranz, Anael Barberan-Garcia, Carme Hernandez, Albert Alonso, María José Arguis, Cristina Bescos, Felip Burgos, Montserrat Cleries, Joan Carles Contel, Jordi de Batlle, Kamrul Islam, Rachelle Kaye, Maarten Lahr, Graciela Martinez-Palli…
    Citation: BMC Health Services Research 2019 19:370
  13. Waiting times for elective treatments, including elective surgery, are a source of public concern and therefore are on policy makers’ agenda. The long waiting times have often been tackled through the allocati...

    Authors: Daniel Adrian Lungu, Tommaso Grillo Ruggieri and Sabina Nuti
    Citation: BMC Health Services Research 2019 19:369
  14. Healthcare professionals’ person-centered communication skills are pivotal for delivering successful diabetes education. Many healthcare professionals favor person-centeredness as a concept, but implementation...

    Authors: Vibeke Stenov, Gitte Wind, Michael Vallis, Susanne Reventlow and Nana Folmann Hempler
    Citation: BMC Health Services Research 2019 19:368
  15. Demographic change concurrent with medical progress leads to an increasing number of elderly patients in intensive care units (ICUs). Antibacterial treatment is an important, often life-saving, aspect of inten...

    Authors: Dominik Beier, Christel Weiß, Michael Hagmann, Ümniye Balaban, Manfred Thiel and Verena Schneider-Lindner
    Citation: BMC Health Services Research 2019 19:367
  16. Implementation of digital monitoring technology systems is considered beneficial for increasing the safety and quality of care for residents in nursing homes and simultaneously improving care providers’ workfl...

    Authors: Janne Dugstad, Tom Eide, Etty R. Nilsen and Hilde Eide
    Citation: BMC Health Services Research 2019 19:366
  17. Elder people aged ≥45 years often have more healthcare needs than the younger. But the Chinese elderly are less likely to see a doctor when ill. In this article, this phenomenon is abbreviated as “not see a do...

    Authors: Shangren Qin and Ye Ding
    Citation: BMC Health Services Research 2019 19:365
  18. Electronic health (e-Health) interventions are emerging as an effective alternative model for improving secondary prevention of coronary artery disease (CAD). The aim of this study was to describe the effectiv...

    Authors: Gunhild Brørs, Trond Røed Pettersen, Tina B. Hansen, Bengt Fridlund, Linn Benjaminsen Hølvold, Hans Lund and Tone M. Norekvål
    Citation: BMC Health Services Research 2019 19:364
  19. Health systems worldwide rely on health professionals to deliver services and provide framework structures. Considering their opinions about their work environment, the public policies that regulate their work...

    Authors: Esteban Ortiz-Prado, Marta Fors, Aquiles R. Henriquez-Trujillo, Gabriel H. Cevallos-Sierra, Alejandra Barreto-Grimaldos, Katherine Simbaña-Rivera, Lenin Gomez-Barreno, Eduardo Vasconez and Alex Lister
    Citation: BMC Health Services Research 2019 19:363
  20. Advance care planning (ACP) is the process of ongoing communication among patients, family and health care professionals regarding what plans for future care are preferred in the event that patients become una...

    Authors: Carmen Wing Han Chan, Nancy Hiu Yim Ng, Helen Y. L. Chan, Martin M. H. Wong and K. M. Chow
    Citation: BMC Health Services Research 2019 19:362
  21. To improve the efficiency of the use of medical resources, China has implemented medical alliances (MAs) to implement a hierarchical diagnosis and treatment system. The willingness to undertake a first visit t...

    Authors: Haiyan Song, Xu Zuo, Chengsen Cui and Kai Meng
    Citation: BMC Health Services Research 2019 19:361
  22. High medical expenditures serve as a major obstacle for many people trying to access healthcare. Our goals are to provide an updated and comprehensive description of each category of medical expenditure in inp...

    Authors: Chenjin Ma, Yan Jiang, Yang Li, Yuming Zhang, Xiaojun Wang, Shuangge Ma and Yu Wang
    Citation: BMC Health Services Research 2019 19:360
  23. Homeless women are a highly vulnerable group for risks of pregnancy and childbirth-related complications. They may also face multiple challenges to access and utilize maternity healthcare services. This study ...

    Authors: Hailay Gebreyesus, Abebe Mamo, Mebrahtu Teweldemedhin, Berihu Gidey, Znabu Hdush and Zewdie Birhanu
    Citation: BMC Health Services Research 2019 19:359
  24. Little is known about the participation of surgeons in preventative health activities in the non-admitted hospital care setting. The aim of this study was to identify which preventive health activities surgeon...

    Authors: Stephen Barrett, Stephen Begg, Andrea Sloane and Michael Kingsley
    Citation: BMC Health Services Research 2019 19:358
  25. Lifestyle interventions regularly rely on study staff to implement the intervention and collect outcomes data directly from study participants. This study describes the experiences of project staff in two rand...

    Authors: Aline Gubrium, Denise Leckenby, Megan Ward Harvey, Bess H. Marcus, Milagros C. Rosal and Lisa Chasan-Taber
    Citation: BMC Health Services Research 2019 19:357
  26. High performance work systems (HPWSs) are successful work systems in the context of safety climate and patient safety. The 10-item HPWS questionnaire is a validated instrument developed to assess existing HPWS...

    Authors: Juliane Mielke, Sabina De Geest, Sonja Beckmann, Lynn Leppla, Xhyljeta Luta, Raphaelle-Ashley Guerbaai, Sabina Hunziker and René Schwendimann
    Citation: BMC Health Services Research 2019 19:356
  27. Since the 2016 presidential election, reports have suggested that President Trump’s rhetoric and his administration’s proposed policies could be exacerbating barriers to accessing health care for undocumented ...

    Authors: Timothy Callaghan, David J. Washburn, Katharine Nimmons, Delia Duchicela, Anoop Gurram and James Burdine
    Citation: BMC Health Services Research 2019 19:342
  28. To describe the process of patient engagement to co-design a patient experience survey for people with arthritis referred to central intake.

    Authors: Eloise C. J. Carr, Jatin N. Patel, Mia M. Ortiz, Jean L. Miller, Sylvia R. Teare, Claire E. H. Barber and Deborah A. Marshall
    Citation: BMC Health Services Research 2019 19:355
  29. We examined the utilization of rehabilitation resources among children with autism spectrum condition (ASC), a neurodevelopmental condition, in Taiwan.

    Authors: Hsing-Jung Li, Chi-Yuan Chen, Ching-Hong Tsai, Chao-Chan Kuo, Kung-Heng Chen, Kuan-Hsu Chen and Ying-Chun Li
    Citation: BMC Health Services Research 2019 19:354
  30. The Republic of Moldova is faced with a high prevalence of non-communicable diseases (NCDs) related to lifestyle and health behavioural factors. Within the frame of the decentralisation reform, the primary hea...

    Authors: Carolyn Blake, Leah F. Bohle, Cristina Rotaru, Natalia Zarbailov, Valeriu Sava, Florence Sécula, Helen Prytherch and Ala Curteanu
    Citation: BMC Health Services Research 2019 19:353
  31. As a result of financial barriers to the utilization of Maternal and Child Health (MCH) services, the Government of Sierra Leone launched the Free Health Care Initiative (FHCI) in 2010. This study aimed to exa...

    Authors: Mohamed Boie Jalloh, Abdulai Jawo Bah, Peter Bai James, Steven Sevalie, Katrina Hann and Amir Shmueli
    Citation: BMC Health Services Research 2019 19:352
  32. Expansion of provider-initiated testing and counselling (PITC) is one strategy to increase accessibility of HIV testing services. Insufficient human resources was identified as a primary barrier to increasing ...

    Authors: Aaron F. Bochner, Beth A. Tippett Barr, Batsirai Makunike, Gloria Gonese, Blessing Wazara, Richard Mashapa, Elizabeth Meacham, Ponesai Nyika, Gertrude Ncube, Shirish Balachandra, Ruth Levine, Frances Petracca, Tsitsi Apollo, Ann Downer and Stefan Z. Wiktor
    Citation: BMC Health Services Research 2019 19:351
  33. Promotion of healthy lifestyle is an important strategy. This study was conducted to determine the effects of counselling on health-promoting lifestyle and quality of life in middle-aged women.

    Authors: Vahideh Karimlou, Sakineh Mohammad-Alizadeh Charandabi, Jamileh Malakouti and Mojgan Mirghafourvand
    Citation: BMC Health Services Research 2019 19:350
  34. The Targeted Intervention Interdisciplinary Model for Evaluation and Treatment of Neuropsychiatric Symptoms (TIME) has recently in a three-month cluster randomised controlled trial demonstrated reduction in ag...

    Authors: Bjørn Lichtwarck, Janne Myhre, Geir Selbaek, Øyvind Kirkevold, Anne Marie Mork Rokstad, Jūratė Šaltytė Benth and Sverre Bergh
    Citation: BMC Health Services Research 2019 19:349
  35. In life time, nearly each person succumbs to some sort of chronic disease and many develop complicated chronic diseases. It is critical to focus on preventive services with a relatively high health impact and ...

    Authors: Netsanet Fetene Wendimagegn and Marthie Bezuidenhout
    Citation: BMC Health Services Research 2019 19:347
  36. With an extensive rise in the number of acute patients and increases in both admissions and readmissions, hospitals are at times overcrowded and under immense pressure and this may challenge patient safety. Th...

    Authors: Cathrine Bell, Ulrich Fredberg, Anders Damgaard Moeller Schlünsen and Peter Vedsted
    Citation: BMC Health Services Research 2019 19:346
  37. Whether patients receive low-value hospital care (care that is not expected to provide a net benefit) may be influenced by unmeasured factors at the hospital they attend or the hospital’s Local Health District...

    Authors: Tim Badgery-Parker, Yingyu Feng, Sallie-Anne Pearson, Jean-Frederic Levesque, Susan Dunn and Adam G. Elshaug
    Citation: BMC Health Services Research 2019 19:345
  38. Patient satisfaction is an important factor for both assessing the quality of healthcare and predicting positive health outcomes. This study assesses the influence of HIV/AIDS patients’ perception of the quali...

    Authors: Carlued Leon, Tamar Koosed, Bryn Philibert, Cristina Raposo and Adele Schwartz Benzaken
    Citation: BMC Health Services Research 2019 19:344
  39. Health care on equal terms is a cornerstone of the Swedish health care system. Total hip arthroplasty (THA) is considered a success story in Sweden with low frequency of reoperations and restored health-relate...

    Authors: Linnea Oldsberg, Göran Garellick, Ingrid Osika Friberg, Anke Samulowitz, Ola Rolfson and Szilárd Nemes
    Citation: BMC Health Services Research 2019 19:343
  40. Adherence to antiretroviral therapy (ART) may be influenced by knowledge, perception and perception regarding ART. The purpose of this study was to assess knowledge, attitude/perception and practice regarding ...

    Authors: Mihaja Raberahona, Zinara Lidamahasolo, Johary Andriamamonjisoa, Volatiana Andriananja, Radonirina Lazasoa Andrianasolo, Rivonirina Andry Rakotoarivelo and Mamy Jean de Dieu Randria
    Citation: BMC Health Services Research 2019 19:341
  41. Nursing and midwifery research activity is an important indicator of the quality of healthcare services and the status of nursing profession. The main aim of this study was to assess the research activity in n...

    Authors: Waleed M. Sweileh, Huda Abu-Saad Huijer, Samah W. Al-Jabi, Sa’ed H. Zyoud and Ansam F. Sawalha
    Citation: BMC Health Services Research 2019 19:340
  42. Collaborative learning has been shown to be effective in improving health worker performance, but relatively little is known about the feasibility or acceptability of collaborative learning in youth-friendly h...

    Authors: Galina Lesco, Frances Squires, Viorel Babii, Nadejda Bordian, Olga Cernetchi, Adriane Martin Hilber and Venkatraman Chandra-Mouli
    Citation: BMC Health Services Research 2019 19:339
  43. Australians living in rural and remote areas have access to considerably fewer doctors compared with populations in major cities. Despite plentiful, descriptive data about what attracts and retains doctors to ...

    Authors: Louise Young, Raquel Peel, Belinda O’Sullivan and Carole Reeve
    Citation: BMC Health Services Research 2019 19:338
  44. Networks are a vehicle for mobilizing knowledge, but there is little research about evidence-informed decision-making in community settings. Breastfeeding is a powerful intervention for population health; comb...

    Authors: Sionnach Lukeman, Barbara Davies, Charmaine McPherson and Josephine Etowa
    Citation: BMC Health Services Research 2019 19:337
  45. Health service and health outcome data collection across many low- and middle-income countries (LMICs) is, to date largely paper-based. With the development and increased availability of reliable technology, e...

    Authors: Fiona M. Dickinson, Mary McCauley, Barbara Madaj and Nynke van den Broek
    Citation: BMC Health Services Research 2019 19:336
  46. Survival rates after in-hospital cardiac arrest are low and vary across hospitals. The ERC guidelines state that more research is needed to explore factors that could influence survival. Research into the role .....

    Authors: Marc Schluep, Geertje Johanna Catharina van Limpt, Robert Jan Stolker, Sanne Elisabeth Hoeks and Henrik Endeman
    Citation: BMC Health Services Research 2019 19:333
  47. Deficits in general and specialized on-site medical care are a common problem in nursing homes and can lead to unnecessary, costly and burdensome hospitalizations for residents. Reasons for this are often orga...

    Authors: Boris A. Brühmann, Christina Reese, Klaus Kaier, Margrit Ott, Christoph Maurer, Simone Kunert, Bruno R. Saurer and Erik Farin
    Citation: BMC Health Services Research 2019 19:332
  48. In the original publication of this article [1], the percent sign at the first row of the Table 2 needs to be deleted. The updated Table 2 is shown below:

    Authors: Ibrahim Salmani, Hesam Seyedin, Ali Ardalan and Tahmineh Farajkhoda
    Citation: BMC Health Services Research 2019 19:330

    The original article was published in BMC Health Services Research 2019 19:241