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  1. Information-use is an integral component of a routine health information system and essential to influence policy-making, program actions and research. Despite an increased amount of routine data collected, pl...

    Authors: Edward Nicol, Debbie Bradshaw, Jeannine Uwimana-Nicol and Lilian Dudley
    Citation: BMC Health Services Research 2017 17(Suppl 2):765

    This article is part of a Supplement: Volume 17 Supplement 2

  2. Road traffic injuries (RTIs) are the eighth leading cause of death worldwide, with an estimated 90% of RTIs occurring in low- and middle-income countries (LMICs) like Brazil. There has been minimal research in...

    Authors: Anjni Patel, João Ricardo Nickenig Vissoci, Michael Hocker, Enio Molina, Nelly Moraes Gil and Catherine Staton
    Citation: BMC Health Services Research 2017 17:804
  3. Despite its popularity, the effectiveness of audit and feedback in support quality improvement efforts is mixed. While audit and feedback-related research efforts have investigated issues relating to feedback ...

    Authors: Daniel J. Wagner, Janet Durbin, Jan Barnsley and Noah M. Ivers
    Citation: BMC Health Services Research 2017 17:803
  4. In South Africa, the financing and sustainability of HIV services is a priority. Community-based HIV testing services (CB-HTS) play a vital role in diagnosis and linkage to HIV care for those least likely to u...

    Authors: Sue-Ann Meehan, Nulda Beyers and Ronelle Burger
    Citation: BMC Health Services Research 2017 17:801
  5. In health research, indicators of socioeconomic status (SES) are often used interchangeably and often lack theoretical foundation. This makes it difficult to compare results from different studies and to explo...

    Authors: Michael Fliesser, Jessie De Witt Huberts and Pia-Maria Wippert
    Citation: BMC Health Services Research 2017 17:800
  6. Teamwork is an integrated part of today’s specialized and complex healthcare and essential to patient safety, and is considered as a core competency to improve twenty-first century healthcare. Teamwork measure...

    Authors: Randi Ballangrud, Sissel Eikeland Husebø and Marie Louise Hall-Lord
    Citation: BMC Health Services Research 2017 17:799
  7. Telephone triage is a core but vulnerable part of the care process at out-of-hours general practitioner (GP) cooperatives. In the Netherlands, different instruments have been used for assessing the quality of ...

    Authors: Marleen Smits, Ellen Keizer, Paul Ram and Paul Giesen
    Citation: BMC Health Services Research 2017 17:798
  8. Advance care planning (ACP) is a process of planning for future health and personal care. A person’s values and preferences are made known so that they can guide decision making at a future time when that pers...

    Authors: Kim-Huong Nguyen, Marcus Sellars, Meera Agar, Sue Kurrle, Adele Kelly and Tracy Comans
    Citation: BMC Health Services Research 2017 17:797
  9. Purposefully building stronger collaborations between primary care (PC) and public health (PH) is one approach to strengthening primary health care. The purpose of this paper is to report: 1) what systemic fac...

    Authors: Sabrina T. Wong, Marjorie MacDonald, Ruth Martin-Misener, Donna Meagher-Stewart, Linda O’Mara and Ruta K. Valaitis
    Citation: BMC Health Services Research 2017 17:796
  10. Rheumatic heart disease (RHD) is a chronic cardiac condition with an infectious aetiology, causing high disease burden in low-income settings. Affected individuals are young and associated morbidity is high. H...

    Authors: Judith M Katzenellenbogen, Anna P Ralph, Rosemary Wyber and Jonathan R Carapetis
    Citation: BMC Health Services Research 2017 17:793
  11. An increasing number of transitions due to substitution of care of more complex patients urges insight in and improvement of transitional medication safety. While lack of documentation of prescription changes ...

    Authors: Judith M. Poldervaart, Marije A. van Melle, Sanne Willemse, Niek J. de Wit and Dorien L.M. Zwart
    Citation: BMC Health Services Research 2017 17:792
  12. Care integration has been the focus of recent health system reforms. Given their functions at all levels of the care continuum, nurses have a substantial and primordial role to play in such integration process...

    Authors: Caroline Longpré and Carl-Ardy Dubois
    Citation: BMC Health Services Research 2017 17:790
  13. The Swiss health system is customer-driven with fee-for-service paiement scheme and universal coverage. It is highly performing but expensive and health information systems are scarcely implemented. The Swiss ...

    Authors: Sonja T. Ebert, Valérie Pittet, Jacques Cornuz and Nicolas Senn
    Citation: BMC Health Services Research 2017 17:789
  14. Despite several countrywide attempts to strengthen and standardise the primary healthcare (PHC) system, Greece is still lacking a sustainable, policy-based model of integrated services. The aim of our study wa...

    Authors: Dimitra Sifaki-Pistolla, Vasiliki-Eirini Chatzea, Adelais Markaki, Kyriakos Kritikos, Elena Petelos and Christos Lionis
    Citation: BMC Health Services Research 2017 17:788
  15. To ensure quality of care delivery clinical supervision has been implemented in health services. While clinical supervision of health professionals has been shown to improve patient safety, its effect on other...

    Authors: David A. Snowdon, Sandra G. Leggat and Nicholas F. Taylor
    Citation: BMC Health Services Research 2017 17:786
  16. Integrated community case management (iCCM) strategies aim to reach poor communities by providing timely access to treatment for malaria, pneumonia and diarrhoea for children under 5 years of age. Community he...

    Authors: Robin Altaras, Mark Montague, Kirstie Graham, Clare E. Strachan, Laura Senyonjo, Rebecca King, Helen Counihan, Denis Mubiru, Karin Källander, Sylvia Meek and James Tibenderana
    Citation: BMC Health Services Research 2017 17:785
  17. Direct-to-consumer (DTC) telemedicine providers has the potential to change the traditional patient-physician relationship. Professional medical organizations recommend that telemedicine exist within the medic...

    Authors: Brandon M. Welch, Jillian Harvey, Nathaniel S. O’Connell and James T. McElligott
    Citation: BMC Health Services Research 2017 17:784
  18. International studies have shown a contribution of psychiatric comorbidity to high utilization rates in out-of-hour primary care (OOHC). Up to now, the impact of psychiatric comorbidity in German OOHC remains ...

    Authors: Constanze Storr, Lucia Marieke Gahbler, Klaus Linde and Antonius Schneider
    Citation: BMC Health Services Research 2017 17:783
  19. Chronic obstructive pulmonary disease (COPD) has substantial economic and human costs; it is expected to be the third leading cause of death worldwide by 2030. To minimize these costs high quality guidelines h...

    Authors: Thomas Rotter, Christopher Plishka, Mohammed Rashaad Hansia, Donna Goodridge, Erika Penz, Leigh Kinsman, Adegboyega Lawal, Sheryl O’Quinn, Nancy Buchan, Patricia Comfort, Prakesh Patel, Sheila Anderson, Tanya Winkel, Rae Lynn Lang and Darcy D. Marciniuk
    Citation: BMC Health Services Research 2017 17:782
  20. The Hospital Readmission Reduction Program (HRRP) penalizes hospitals for high all-cause unplanned readmission rates. Many have expressed concern that hospitals serving patient populations with more comorbidit...

    Authors: Roger K. Khouri Jr, Hechuan Hou, Apoorv Dhir, Juan J. Andino, James M. Dupree, David C. Miller and Chad Ellimoottil
    Citation: BMC Health Services Research 2017 17:781
  21. Xiamen is a pilot city in China for hierarchical diagnosis and treatment reform of non-communicable diseases, especially diabetes. Since 2012, Xiamen has implemented a program called the “three-in-one”, a team...

    Authors: Xuejun Li, Zhibin Li, Changqin Liu, Junfeng Zhang, Zhonghai Sun, Yuji Feng, Jing Mei, Chengming Gu, Xiaoying Li and Shuyu Yang
    Citation: BMC Health Services Research 2017 17:779
  22. Within China’s multi-tiered medical system, many patients seek care in higher-tiered hospitals without a referral by a primary-care provider. This trend, generally referred to as patient self-referral behavior...

    Authors: Da Feng, Donglan Zhang, Boyang Li, Yan Zhang, Ray Serrano, Danxiang Shi, Yuan Liu and Liang Zhang
    Citation: BMC Health Services Research 2017 17:778
  23. Like much of the developed world, healthcare costs in Canada are rising. A small proportion of patients account for a large proportion of healthcare spending and much of this spending occurs in acute care sett...

    Authors: Babak Rashidi, Daniel M. Kobewka, David J. T. Campbell, Alan J. Forster and Paul E. Ronksley
    Citation: BMC Health Services Research 2017 17:777
  24. Understanding regional variation in patient satisfaction about healthcare systems (PHCs) on the quality of services provided is instrumental to improving quality and developing a patient-centered healthcare sy...

    Authors: Sanni Yaya, Ghose Bishwajit, Michael Ekholuenetale, Vaibhav Shah, Bernard Kadio and Ogochukwu Udenigwe
    Citation: BMC Health Services Research 2017 17:776
  25. Personal support services enable many individuals to stay in their homes, but there are no standard ways to classify need for functional support in home and community care settings. The goal of this project wa...

    Authors: Chi-Ling Joanna Sinn, Aaron Jones, Janet Legge McMullan, Nancy Ackerman, Nancy Curtin-Telegdi, Leslie Eckel and John P. Hirdes
    Citation: BMC Health Services Research 2017 17:775
  26. Glucagon-like peptide-1 (GLP-1) receptor agonists are often recommended as part of combination therapy for type 2 diabetes when oral medication does not result in sufficient glycemic control. Several GLP-1 rec...

    Authors: Louis S. Matza, Kristina S. Boye, Katie D. Stewart, Evan W. Davies and Rosirene Paczkowski
    Citation: BMC Health Services Research 2017 17:774
  27. Segmenting the population into groups that are relatively homogeneous in healthcare characteristics or needs is crucial to facilitate integrated care and resource planning. We aimed to evaluate the feasibility...

    Authors: Lian Leng Low, Yu Heng Kwan, Nan Liu, Xuan Jing, Edwin Cheng Tee Low and Julian Thumboo
    Citation: BMC Health Services Research 2017 17:771
  28. A comprehensive Compensation Plan for pharmacy services delivered by community pharmacists was implemented in Alberta, Canada in July 2012. Services covered by the Compensation Plan include care planning servi...

    Authors: Christine A. Hughes, Rene R. Breault, Deborah Hicks and Theresa J. Schindel
    Citation: BMC Health Services Research 2017 17:770
  29. The main objective of this study was to explore the relationships between inpatients’ social differentiation and satisfaction with the medical information delivered by caregivers.

    Authors: L. Moret, E. Anthoine, A. Pourreau, F. Beaudeau and B. Leclère
    Citation: BMC Health Services Research 2017 17:769
  30. Many survey studies in health care adjust for demographic characteristics such as age, gender, educational attainment and general health when performing statistical analyses. Whether the effects of these demog...

    Authors: Dolf de Boer, Lucas van der Hoek, Jany Rademakers, Diana Delnoij and Michael van den Berg
    Citation: BMC Health Services Research 2017 17:768
  31. Interventions aiming to coordinate services for the community-based dementia population vary in components, organisation and implementation. In this review we aimed to investigate the views of stakeholders on ...

    Authors: Amy Backhouse, David A. Richards, Rose McCabe, Ross Watkins and Chris Dickens
    Citation: BMC Health Services Research 2017 17:767
  32. Administrative health data are increasingly used for research and surveillance to inform decision-making because of its large sample sizes, geographic coverage, comprehensivity, and possibility for longitudina...

    Authors: Kelsey Lucyk, Karen Tang and Hude Quan
    Citation: BMC Health Services Research 2017 17:766
  33. Primary care has a key role to play in the prevention and management of obesity, but there remain barriers to engagement in weight management by primary care practitioners. The aim of this study was to explore...

    Authors: David N. Blane, Sara Macdonald, David Morrison and Catherine A. O’Donnell
    Citation: BMC Health Services Research 2017 17:764
  34. People who struggle with mental health problems can provide valuable insight into understanding and improving the coordination of mental health and welfare services. The aims of the study were to explore servi...

    Authors: Eva Biringer, Miriam Hartveit, Bengt Sundfør, Torleif Ruud and Marit Borg
    Citation: BMC Health Services Research 2017 17:763
  35. Systems medicine has become a key word in biomedical research. Although it is often referred to as P4-(predictive, preventive, personalized and participatory)-medicine, it still lacks a clear definition and is...

    Authors: Sebastian Schleidgen, Sandra Fernau, Henrike Fleischer, Christoph Schickhardt, Ann-Kristin Oßa and Eva C. Winkler
    Citation: BMC Health Services Research 2017 17:761
  36. Continuity of care is regarded as a core quality element in healthcare. Continuity can be related to one or more specific caregivers but also applies to collaboration within a team or across boundaries of heal...

    Authors: Øystein Hetlevik, Merethe Hustoft, Annemarie Uijen, Jörg Aßmus and Sturla Gjesdal
    Citation: BMC Health Services Research 2017 17:760
  37. Understanding the implementation of 2013 World Health Organization (WHO) consolidated guidelines on the use of antiretroviral drugs for treating and preventing HIV infection at the facility level provides impo...

    Authors: Julie Ambia, Jenny Renju, Alison Wringe, Jim Todd, Eveline Geubbels, Jessica Nakiyingi-Miiro, Mark Urassa, Tom Lutalo, Amelia C. Crampin, Daniel Kwaro, Catherine Kyobutungi, Natsayi Chimbindi, F. Xavier Gomez-Olive, Malebogo Tlhajoane, Brian Njamwea, Basia Zaba…
    Citation: BMC Health Services Research 2017 17:758
  38. eHealth has potential for supporting interdisciplinary care in contemporary traumatic brain injury (TBI) rehabilitation practice, yet little is known about whether this potential is being realised, or what nee...

    Authors: M. Hines, M. Brunner, S. Poon, M. Lam, V. Tran, D. Yu, L. Togher, T. Shaw and E. Power
    Citation: BMC Health Services Research 2017 17:757
  39. This study is based on competitive dynamics theory, and discusses competitive actions (including their implementation requirements, strategic orientation, and action complexity) that influence hospitals’ perfo...

    Authors: Chuan-Hui Chang, Yu-Ching Chiao and Yafang Tsai
    Citation: BMC Health Services Research 2017 17:756
  40. Quality of working life includes elements such as autonomy, trust, ergonomics, participation, job complexity, and work-life balance. The overarching aim of this study was to investigate if and how quality of w...

    Authors: Gaia Cetrano, Federico Tedeschi, Laura Rabbi, Giorgio Gosetti, Antonio Lora, Dario Lamonaca, Jill Manthorpe and Francesco Amaddeo
    Citation: BMC Health Services Research 2017 17:755
  41. In primary care, older patients with multimorbidity (two or more long-term conditions) are especially likely to experience patient safety incidents. Risks to safety in this setting arise as a result of patient...

    Authors: Rebecca Hays, Gavin Daker-White, Aneez Esmail, Wendy Barlow, Brian Minor, Benjamin Brown, Thomas Blakeman, Caroline Sanders and Peter Bower
    Citation: BMC Health Services Research 2017 17:754
  42. Responsiveness of physicians is the social actions that physicians do to meet the legitimate expectations of service seekers. Since there is no such scale, this study aimed at developing one for measuring resp...

    Authors: Taufique Joarder, Ilias Mahmud, Malabika Sarker, Asha George and Krishna Dipankar Rao
    Citation: BMC Health Services Research 2017 17:753
  43. Stroke telemedicine can reduce healthcare inequities by increasing access to specialists. Successful telemedicine networks require specialists adapting clinical practice to provide remote consultations. Variat...

    Authors: Kathleen L. Bagot, Dominique A. Cadilhac, Christopher F. Bladin, Caroline L. Watkins, Michelle Vu, Geoffrey A. Donnan, Helen M. Dewey, Hedley C. A. Emsley, D. Paul Davies, Elaine Day, Gary A. Ford, Christopher I. Price, Carl R. May, Alison S. R. McLoughlin, Josephine M. E. Gibson and Catherine E. Lightbody
    Citation: BMC Health Services Research 2017 17:751
  44. Medical revalidation is the process by which all licensed doctors are legally required to demonstrate that they are up to date and fit to practise in order to maintain their licence. Revalidation was introduce...

    Authors: Abigail Tazzyman, Jane Ferguson, Charlotte Hillier, Alan Boyd, John Tredinnick-Rowe, Julian Archer, Sam Regan de Bere and Kieran Walshe
    Citation: BMC Health Services Research 2017 17:749
  45. The use of standardized outcome measures (SOMs) has been recommended in the physical therapy practice guidelines to improve the patient’s management and encourage the evidence based practice. However, the exte...

    Authors: Tahani N. Al-Muqiren, Einas S. Al-Eisa, Ahmad H. Alghadir and Shahnawaz Anwer
    Citation: BMC Health Services Research 2017 17:748
  46. As effective antibiotics are becoming a scarce resource, governmental regulation is needed to promote responsible use. Implementation of antibiotic stewardship and practice guidelines in health care facilities...

    Authors: Eli Feiring and Anne Berit Walter
    Citation: BMC Health Services Research 2017 17:747