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  1. Community health workers (CHWs) are an important cadre of the primary health care (PHC) workforce in many low- and middle-income countries (LMICs). The Philippines was an early adopter of the CHW model for the...

    Authors: Eunice Mallari, Gideon Lasco, Don Jervis Sayman, Arianna Maever L. Amit, Dina Balabanova, Martin McKee, Jhaki Mendoza, Lia Palileo-Villanueva, Alicia Renedo, Maureen Seguin and Benjamin Palafox
    Citation: BMC Health Services Research 2020 20:860
  2. National Clinical Audits (NCAs) are a well-established quality improvement strategy used in healthcare settings. Significant resources, including clinicians’ time, are invested in participating in NCAs, yet th...

    Authors: Natasha Alvarado, Lynn McVey, Joanne Greenhalgh, Dawn Dowding, Mamas Mamas, Chris Gale, Patrick Doherty and Rebecca Randell
    Citation: BMC Health Services Research 2020 20:859
  3. Benchmarking outcomes across settings commonly requires risk-adjustment for co-morbidities that must be derived from extant sources that were designed for other purposes. A question arises as to the extent to ...

    Authors: A. Sheriffdeen, J. L. Millar, C. Martin, M. Evans, G. Tikellis and S. M. Evans
    Citation: BMC Health Services Research 2020 20:858
  4. Integration, the coordination and alignment of tasks, has been promoted widely in order to improve the performance of hospitals. Both organization theory and social network analysis offer perspectives on integ...

    Authors: Annelies van der Ham, Frits van Merode, Dirk Ruwaard and Arno van Raak
    Citation: BMC Health Services Research 2020 20:857
  5. Facilitating access to professional interpretation services is key to equitable hospital care for migrants with limited language proficiency; however, interpreter underuse has been documented. The factors that...

    Authors: Eli Feiring and Stine Westdahl
    Citation: BMC Health Services Research 2020 20:856
  6. Diabetes self-management education (DSME) is an effective intervention for patients with type 2 diabetes mellitus (T2DM); nevertheless, patient participation in this type of programme is low. Implementation of...

    Authors: Emmanuel Allory, Hélène Lucas, Arnaud Maury, Ronan Garlantezec, Candan Kendir, Anthony Chapron and Laure Fiquet
    Citation: BMC Health Services Research 2020 20:855
  7. Emergency department (ED) use is often viewed as an indicator of health system quality. ED use for mental health (MH) reasons is increasing and costly for health systems, patients, and their families. Patients...

    Authors: Morgane Gabet, Guy Grenier, Zhirong Cao and Marie-Josée Fleury
    Citation: BMC Health Services Research 2020 20:854
  8. Planning in health services specifically aims to improve the health status of a given population, guaranteeing access with equity and justice, as well as streamlining the response of the health system to the n...

    Authors: Edson Hilan Gomes de Lucena, Rênnis Oliveira da Silva, Carolina Dantas Rocha Xavier de Lucena, Amalia Issufo Mepatia, Yuri Wanderley Cavalcanti, Paulo Savio Angeiras de Goes and Maria Fátima de Sousa
    Citation: BMC Health Services Research 2020 20:853
  9. Allied Health Professionals (AHPs) form a significant part of the healthcare workforce and have great potential to improve services through research and research-informed practice. However, there is a lack of ...

    Authors: Jennifer Harris, Kate Grafton and Jo Cooke
    Citation: BMC Health Services Research 2020 20:852
  10. Obtaining a sample that is representative of the group of interest is of utmost importance in questionnaire studies. In a survey using a state authorized web-portal for citizen communication with authorities, ...

    Authors: Søren Birkeland, Thea Linkhorst, Anders Haakonsson, Michael John Barry and Sören Möller
    Citation: BMC Health Services Research 2020 20:851
  11. Clinical practice guidelines (CPGs) include evidence-based recommendations for managing obesity in adolescents. However, information on how health care providers (HCPs) implement these recommendations in day-t...

    Authors: M. Kebbe, A. Perez, A. Buchholz, S. D. Scott, T.-L. F. McHugh, M. P. Dyson and G.D.C. Ball
    Citation: BMC Health Services Research 2020 20:850
  12. Maternal mortality has remained a challenge in many low-income countries, especially in Africa and in Nigeria in particular. This study examines the geographical and socioeconomic inequalities in maternal heal...

    Authors: Chijioke Okoli, Mohammad Hajizadeh, Mohammad Mafizur Rahman and Rasheda Khanam
    Citation: BMC Health Services Research 2020 20:849
  13. Emergency department (ED) consultations are on the rise, and frequently consultations by non-urgent patients have been held accountable. Self-referred walk-in (SRW) consulters supposedly represent a predominan...

    Authors: Felix Holzinger, Sarah Oslislo, Martin Möckel, Liane Schenk, Mareen Pigorsch and Christoph Heintze
    Citation: BMC Health Services Research 2020 20:848
  14. Professionalism is amongst the major dimensions determining the competence of medical doctors. Poor professionalism affects the overall outcome of healthcare services. This study explores the perspectives of y...

    Authors: Aisha Jalil, Qaisar Khalid Mahmood and Florian Fischer
    Citation: BMC Health Services Research 2020 20:847
  15. Antenatal care is the care provides for a pregnant mother to improve the health of the mother and her baby. But in the World including Ethiopia still, mothers do not receive the required number of antenatal ca...

    Authors: Yibeltal Alemu Bekele, Tadesse Ejigu Tafere, Amanu Aragaw Emiru and Henok Biresaw Netsere
    Citation: BMC Health Services Research 2020 20:846
  16. To strengthen the implementation of the Community-based Health Planning and Services (CHPS) programme which is Ghana’s key primary health care delivery strategy, the CHPS+ Project was initiated in 2017. We exa...

    Authors: Margaret Kweku, Hubert Amu, Martin Adjuik, Fortress Yayra Aku, Emmanuel Manu, Elvis Enowbeyang Tarkang, Joyce Komesuor, Geoffrey Adebayor Asalu, Norbert Ndaah Amuna, Laud Ampomah Boateng, Justine Sefakor Alornyo, Roland Glover, Ayaga A. Bawah, Timothy Letsa, John Koku Awoonor-Williams, James F. Phillips…
    Citation: BMC Health Services Research 2020 20:845
  17. Health policy in many countries directs treatment to the lowest effective care level and encourages collaboration between primary and specialist mental health care. A number of models for collaborative care ha...

    Authors: Jorun Rugkåsa, Ole Gunnar Tveit, Julie Berteig, Ajmal Hussain and Torleif Ruud
    Citation: BMC Health Services Research 2020 20:844
  18. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Brendan Kwesiga, Tom Aliti, Pamela Nabukhonzo, Susan Najuko, Peter Byawaka, Justine Hsu, John E. Ataguba and Grace Kabaniha
    Citation: BMC Health Services Research 2020 20:843

    The original article was published in BMC Health Services Research 2020 20:741

  19. Almost half of the estimated 5.3 million deaths of under-five children in 2018 occurred in sub-Saharan Africa with morbidity contributing substantially to these deaths. Seeking medical care for children has be...

    Authors: Sulaimon T. Adedokun and Sanni Yaya
    Citation: BMC Health Services Research 2020 20:842
  20. Burnout is more common among healthcare professionals, that is an important problem of professional distress that can seriously affect healthcare professionals’ emotional state, health, medical quality and doc...

    Authors: Jing Wang, Wenting Wang, Steven Laureys and Haibo Di
    Citation: BMC Health Services Research 2020 20:841
  21. An established body of literature has shown evidence of implicit bias in the health care system on the basis of patient race and ethnicity that contributes to well documented disparities in outcomes. However, ...

    Authors: Andrew B. Ross, Vivek Kalia, Brian Y. Chan and Geng Li
    Citation: BMC Health Services Research 2020 20:840
  22. In India, Out-of-pocket expenses accounts for about 62.6% of total health expenditure - one of the highest in the world. Lack of health insurance coverage and inadequate coverage are important reasons for high...

    Authors: Shyamkumar Sriram and M. Mahmud Khan
    Citation: BMC Health Services Research 2020 20:839
  23. Pharmacy workers in Bangladesh play an important role in managing pregnancy complications by dispensing, counselling and selling drugs to pregnant women and their families. This study examined pharmacy workers...

    Authors: Shongkour Roy, Kanij Sultana, Sharif Mohammed Ismail Hossain, Pooja Sripad and Charlotte E. Warren
    Citation: BMC Health Services Research 2020 20:838
  24. There may be less primary health care engagement among people who use drugs (PWUD) than among the general population, even though the former have greater comorbidity and more frequent use of emergency departme...

    Authors: Claire E. Kendall, Lisa M. Boucher, Jessy Donelle, Alana Martin, Zack Marshall, Rob Boyd, Pam Oickle, Nicola Diliso, Dave Pineau, Brad Renaud, Sean LeBlanc, Mark Tyndall and Ahmed M. Bayoumi
    Citation: BMC Health Services Research 2020 20:837
  25. Computerized provider order entry (CPOE) can help providers deliver better quality care. We aimed to understand recent trends in use of CPOE by health system-affiliated ambulatory clinics.

    Authors: Shira H. Fischer, Robert S. Rudin, Yunfeng Shi, Paul Shekelle, Alejandro Amill-Rosario, Dennis Scanlon and Cheryl L. Damberg
    Citation: BMC Health Services Research 2020 20:836
  26. There is a growing number of adolescents and young adults living with HIV (YPLHIV) who require the transfer of care from pediatric/ adolescent clinics to adult Antiretroviral therapy (ART) clinics. A successfu...

    Authors: Scovia Nalugo Mbalinda, Sabrina Bakeera-Kitaka, Derrick Amooti Lusota, Eleanor Namusoke Magongo, Philippa Musoke and Dan Kabonge Kaye
    Citation: BMC Health Services Research 2020 20:835
  27. In Australia registrar training to become a general practitioner (GP) involves three to four years of supervised learning with at least 50% of GP registrars training wholly in rural areas. In particular rural ...

    Authors: Danielle Couch, Belinda O’Sullivan, Deborah Russell, Matthew McGrail, Glen Wallace and Michael Bentley
    Citation: BMC Health Services Research 2020 20:834
  28. India contributes the highest share of under-five and neonatal deaths and stillbirths globally. Diagnostic autopsy, although useful for cause of death identification, have limited acceptance. Minimally invasiv...

    Authors: Manoja Kumar Das, Narendra Kumar Arora, Reeta Rasaily, Gurkirat Kaur, Prikanksha Malik, Mahisha Kumari, Shipra Joshi, Harish Chellani, Harsha Gaekwad, Pradeep Debata and K. R. Meena
    Citation: BMC Health Services Research 2020 20:833
  29. The internal rural-to-urban migration is one of the major challenges for tuberculosis (TB) control in China. Patient costs incurred during TB diagnosis and treatment could cause access and adherence barriers, ...

    Authors: Liping Lu, Qi Jiang, Jianjun Hong, Xiaoping Jin, Qian Gao, Heejung Bang, Kathryn DeRiemer and Chongguang Yang
    Citation: BMC Health Services Research 2020 20:832
  30. Dementia is a progressive disease that decreases quality of life of persons with dementia and is associated with high societal costs. The burden of caring for persons with dementia also decreases the quality o...

    Authors: Mohamed El Alili, Hanneke J. A. Smaling, Karlijn J. Joling, Wilco P. Achterberg, Anneke L. Francke, Judith E. Bosmans and Jenny T. van der Steen
    Citation: BMC Health Services Research 2020 20:831
  31. Globally, and particularly in countries with rapidly ageing populations like Japan, there are growing concerns over the heavy burden of ill health borne by older people, and the capacity of the health system t...

    Authors: Shinichi Tomioka, Megumi Rosenberg, Kiyohide Fushimi and Shinya Matsuda
    Citation: BMC Health Services Research 2020 20:830
  32. Aboriginal women and their infants experience significant disadvantage in health outcomes compared to their non-Aboriginal counterparts. Access to timely, effective and appropriate maternal and child healthcar...

    Authors: Nina Sivertsen, Olga Anikeeva, Janiene Deverix and Julian Grant
    Citation: BMC Health Services Research 2020 20:829
  33. Health Services Research findings (HSR) reported in scientific publications may become part of the decision-making process on healthcare. This study aimed to explore associations between researcher’s individua...

    Authors: Reinie G. Gerrits, Joko Mulyanto, Joost D. Wammes, Michael J. van den Berg, Niek S. Klazinga and Dionne S. Kringos
    Citation: BMC Health Services Research 2020 20:828
  34. Medication adherence to immunosuppressants in allogeneic stem cell transplantation (alloSCT) is essential to achieve favorable clinical outcomes (e.g. control of Graft-versus-Host Disease). Over 600 apps suppo...

    Authors: Janette Ribaut, Lynn Leppla, Alexandra Teynor, Sabine Valenta, Fabienne Dobbels, Leah L. Zullig and Sabina De Geest
    Citation: BMC Health Services Research 2020 20:827
  35. Technology for timely feedback of data has the potential to support quality improvement (QI) in health care. However, such technology may pose difficulties stemming from the complex interaction with the settin...

    Authors: Sara Tolf, Johan Mesterton, Daniel Söderberg, Isis Amer-Wåhlin and Pamela Mazzocato
    Citation: BMC Health Services Research 2020 20:816
  36. Telemedicine improves access to health care services enabling remote care diagnosis and treatment of patients at a distance. However, the implementation of telemedicine services often pose challenges stemming ...

    Authors: Joanna Kho, Nicole Gillespie and Melinda Martin-Khan
    Citation: BMC Health Services Research 2020 20:815
  37. Many women with hyperglycaemia in pregnancy do not receive care during and after pregnancy according to standards recommended in international guidelines. The burden of hyperglycaemia in pregnancy falls dispro...

    Authors: D. MacKay, R. Kirkham, N. Freeman, K. Murtha, P. Van Dokkum, J. Boyle, S. Campbell, F. Barzi, C. Connors, K. O’Dea, J. Oats, P. Zimmet, M. Wenitong, A. Sinha, A. J. Hanley, E. Moore…
    Citation: BMC Health Services Research 2020 20:814
  38. The goal of this study was to describe the expenses related to human immunodeficiency virus (HIV) and acquired immune deficiency syndrome (AIDS) management and care in Nantong Infectious Disease Hospital from ...

    Authors: Xun Zhuang, Yujia Chen, Zunyou Wu, Sarah Robbins Scott, Renfei Lu, Zhengcheng Xu, Yuhui Yu, Wei Wang, Luyao Cao, Yuanyuan Liang, Gang Qin and Meiyin Zou
    Citation: BMC Health Services Research 2020 20:813
  39. Substantial government funding has been invested to support the training of General Practitioners (GPs) in Australia to serve rural communities. However, there is little data on the impact of this expanded tra...

    Authors: Katerina Kanakis, Louise Young, Carole Reeve, Richard Hays, Tarun Sen Gupta and Bunmi Malau-Aduli
    Citation: BMC Health Services Research 2020 20:812
  40. Evidence on the most effective and cost-effective management of ankle fractures is sparse but evolving. A recent large RCT in older patients with unstable fractures found that management with close-contact-cas...

    Authors: Lauren J. Scott, Tim Jones, Michael R. Whitehouse, Peter W. Robinson and William Hollingworth
    Citation: BMC Health Services Research 2020 20:811
  41. Psychological safety allows healthcare professionals to take the interpersonal risks needed to engage in effective teamwork and to maintain patient safety. In order to improve psychological safety in healthcar...

    Authors: Róisín O’Donovan and Eilish McAuliffe
    Citation: BMC Health Services Research 2020 20:810
  42. In 2003, China established a New Rural Cooperative Medical System (NRCMS) for rural residents to alleviate the burden of medical expenses among rural residents. However, its reimbursement for high medical cost...

    Authors: Yang Li, Guangfeng Duan and Linping Xiong
    Citation: BMC Health Services Research 2020 20:809
  43. Falls in community-dwelling older people have been recognised as a significant public health issue in China given the rapidly growing aged population. Although there are several reviews documenting falls preve...

    Authors: Pengpeng Ye, Yishu Liu, Jing Zhang, Ke Peng, Xuru Pan, Yang Shen, Shaoming Xiao, Elizabeth Armstrong, Yuliang Er, Leilei Duan, Rebecca Ivers, Lisa Keay and Maoyi Tian
    Citation: BMC Health Services Research 2020 20:808
  44. Community care has recently been restructured with the development of Community Health Centres (CHCs), forcing a general rethink on the survival of previous organizational solutions adopted to reduce inappropr...

    Authors: Cristina Ugolini, Anna Caterina Leucci, Lucia Nobilio and Gianfranco Bertè
    Citation: BMC Health Services Research 2020 20:807
  45. The purpose of this study was to produce a risk stratification within a population of high-risk patients with multiple chronic conditions who are currently treated under a case management program and to explor...

    Authors: Pablo E. Bretos-Azcona, Eduardo Sánchez-Iriso and Juan M. Cabasés Hita
    Citation: BMC Health Services Research 2020 20:806
  46. Value-based reimbursement programs have become increasingly common. However, little is known about the effect of such programs on patient reported outcomes. Thus, the aim of this study was to analyze the effect o...

    Authors: Thérèse Eriksson, Hans Tropp, Ann-Britt Wiréhn and Lars-Åke Levin
    Citation: BMC Health Services Research 2020 20:805

    The Correction to this article has been published in BMC Health Services Research 2020 20:878

  47. To estimate the potential benefits in terms of avoided complications and cost reduction if the Spanish health system would encourage the intensification of treatment for better glycaemic control in adults with...

    Authors: M. Mata-Cases, J. Mahon, D. Mauricio, J. Franch-Nadal, J. Real and N. Hex
    Citation: BMC Health Services Research 2020 20:803
  48. The nursing associate role was developed in England in response to the ‘Shape of Caring’ review. It has been implemented to fulfil two aims; to bridge the gap between registered nurses and healthcare assistant...

    Authors: Rachel King, Tony Ryan, Emily Wood, Angela Tod and Steve Robertson
    Citation: BMC Health Services Research 2020 20:802
  49. Transformational leadership style is considered to be of importance to increase patient safety, to facilitate a balance between job resources and job demands, and to create a sound patient safety culture withi...

    Authors: Camilla Seljemo, Petter Viksveen and Eline Ree
    Citation: BMC Health Services Research 2020 20:799
  50. To differentiate five formulations of Interferon Beta for the treatment of multiple sclerosis (MS) in clinical practice, by analysing persistence, adherence, healthcare resource utilisation and costs at popula...

    Authors: Marcello Moccia, Ilaria Loperto, Roberta Lanzillo, Antonio Capacchione, Antonio Carotenuto, Maria Triassi, Vincenzo Brescia Morra and Raffaele Palladino
    Citation: BMC Health Services Research 2020 20:797