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  1. Improving openness—including candour when things go wrong, and willingness to learn from mistakes—is increasingly seen as a priority in many healthcare systems. This study explores perceptions of openness in E...

    Authors: Imelda McCarthy, Jeremy Dawson and Graham Martin
    Citation: BMC Health Services Research 2020 20:900
    Content type: Research article Published on:

    The Correction to this article has been published in BMC Health Services Research 2020 20:993

  2. Despite important progress, the burden of under-5 mortality remains unacceptably high, with an estimated 5.3 million deaths in 2018. Lack of access to health care is a major risk factor for under-5 mortality, ...

    Authors: John P. Quattrochi, Kenneth Hill, Joshua A. Salomon and Marcia C. Castro
    Citation: BMC Health Services Research 2020 20:899
    Content type: Research article Published on:

  3. Existing studies analyzing the impact of state concussion laws have found an increase in concussion-related medical encounters post-law, in some instances, such increases were observed during the pre-law perio...

    Authors: Lihong Huang, Lindsay Sullivan and Jingzhen Yang
    Citation: BMC Health Services Research 2020 20:898
    Content type: Research article Published on:

  4. Communication failures involving test results contribute to issues of patient harm and sentinel events. This article aims to synthesise review evidence, practice insights and patient perspectives addressing pr...

    Authors: Breanna Wright, Alyse Lennox, Mark L. Graber and Peter Bragge
    Citation: BMC Health Services Research 2020 20:897
    Content type: Research article Published on:

  5. The desire to increase the role of home care in Finland has created problems in home care work. Working conditions have deteriorated, the quality of care experienced is low, and staff members suffer from time ...

    Authors: Salla Ruotsalainen, Sami Jantunen and Timo Sinervo
    Citation: BMC Health Services Research 2020 20:896
    Content type: Research article Published on:

  6. Rational antibiotic prescribing is crucial to combat antibiotic resistance. Optimal strategies to improve antibiotic use are not known. Strama, the Swedish strategic program against antibiotic resistance, has ...

    Authors: Elina Lampi, Fredrik Carlsson, Pär-Daniel Sundvall, Marcela Jaime Torres, Peter Ulleryd, Christina Åhrén and Gunnar Jacobsson
    Citation: BMC Health Services Research 2020 20:895
    Content type: Research article Published on:

  7. The absence of Respectful Maternity Care (RMC) deters mothers from seeking maternity care services. Given the importance of RMC and the lack of a standard tool for its assessment in Iran, the present study was...

    Authors: Khadije Hajizadeh, Mohammad Asghari Jafarabadi, Maryam Vaezi, Shahla Meedya, Sakineh Mohammad-Alizadeh-Charandabi and Mojgan Mirghafourvand
    Citation: BMC Health Services Research 2020 20:894
    Content type: Research article Published on:

  8. To evaluate the cost-effectiveness of a reduction in the number of routine radiographs in the follow-up of patients with ankle fractures.

    Authors: P. van Gerven, J. M. van Dongen, S. M. Rubinstein, M. F. Termaat, M. El Moumni, W. P. Zuidema, P. Krijnen, I. B. Schipper and M. W. van Tulder
    Citation: BMC Health Services Research 2020 20:893
    Content type: Research article Published on:

  9. A twinning partnership is a formal and substantive collaboration between two districts to improve their performance in providing primary healthcare services. The ‘win-win’ twinning partnership pairs are catego...

    Authors: Mesele Damte Argaw, Binyam Fekadu Desta, Mengistu Asnake Kibret, Melkamu Getu Abebe, Wubishet Kebede Heyi, Elias Mamo, Tesfaye Gebru, Chala Gelan, Bekele Belayhun Tefera and Temesgen Ayehu Bele
    Citation: BMC Health Services Research 2020 20:892
    Content type: Research article Published on:

  10. The transition period between child and adolescent mental health services (CAMHS) and adult mental health services (AMHS) has been identified as an especially critical time for patients with anorexia nervosa. ...

    Authors: Veronica Lockertsen, Liv Nilsen, Lill Ann Wellhaven Holm, Øyvind Rø, Linn May Burger and Jan Ivar Røssberg
    Citation: BMC Health Services Research 2020 20:891
    Content type: Research article Published on:

  11. Ukraine has a high burden of drug-resistant tuberculosis (DR-TB). Mental health problems, including alcohol use disorder, are common co-morbidities. One in five DR-TB patients has human immunodeficiency virus ...

    Authors: Tinne Gils, Chinmay Laxmeshwar, Marve Duka, Khachatur Malakyan, Olga Valentinovna Siomak, Vitaly Stephanovich Didik, Natalia Lytvynenko, Yana Terleeva, Dmytri Donchuk and Petros Isaakidis
    Citation: BMC Health Services Research 2020 20:890
    Content type: Research article Published on:

  12. Improving the health of women before pregnancy and throughout a woman’s lifespan could mitigate disparities and improve the health and wellbeing of women, infants and children. The preconception period is impo...

    Authors: Angela Wangari Walter, Clevanne Julce, Nireesha Sidduri, Leanne Yinusa-Nyahkoon, Jessica Howard, Matthew Reichert, Timothy Bickmore and Brian W. Jack
    Citation: BMC Health Services Research 2020 20:889
    Content type: Study protocol Published on:

  13. The value of digital health technologies in delivering vital health care interventions, especially in low resource settings is increasingly appreciated. We co-developed and tested a decision support mobile hea...

    Authors: Pauline Bakibinga, Eva Kamande, Lyagamula Kisia, Milka Omuya, Dennis J. Matanda and Catherine Kyobutungi
    Citation: BMC Health Services Research 2020 20:888
    Content type: Research article Published on:

  14. Use of emergency department (ED) care globally seems to be increasing at a faster rate than population growth (Baker, House of Commons Library. Accident and Emergency Statistics, Demand, Performance, 2017). In...

    Authors: Gemma McKenna, Anne Rogers, Sandra Walker and Catherine Pope
    Citation: BMC Health Services Research 2020 20:887
    Content type: Research article Published on:

  15. The aim was to find out if and for what indications are minimum volume standards (MVS) applied in the day surgery setting and whether the application of MVS improves patient relevant outcomes.

    Authors: Michal Stanak and Christoph Strohmaier
    Citation: BMC Health Services Research 2020 20:886
    Content type: Research article Published on:

  16. Failure to recognise and respond to patient deterioration on hospital wards is a common cause of healthcare-related harm. If patients are not rescued and suffer a cardiac arrest as a result then only around 15...

    Authors: Helen Hogan, Andrew Hutchings, Jerome Wulff, Catherine Carver, Elizabeth Holdsworth, Jerry Nolan, John Welch, David Harrison and Nick Black
    Citation: BMC Health Services Research 2020 20:885
    Content type: Research article Published on:

  17. The Nigerian government introduced and implemented a health programme to improve maternal and child health (MCH) called Subsidy Reinvestment and Empowerment programme for MCH (SURE-P/MCH). It ran from 2012 and...

    Authors: Benjamin Uzochukwu, Chioma Onyedinma, Chinyere Okeke, Obinna Onwujekwe, Ana Manzano, Bassey Ebenso, Enyi Etiaba, Nkoli Ezuma and Tolib Mirzoev
    Citation: BMC Health Services Research 2020 20:884
    Content type: Research article Published on:

  18. Internationally, point prevalence surveys are the main source of antibiotic use data in residential aged care (RAC). Our objective was to describe temporal trends in antibiotic use and antibiotics flagged for ...

    Authors: M. Z. Raban, K. E. Lind, R. O. Day, L. Gray, A. Georgiou and J. I. Westbrook
    Citation: BMC Health Services Research 2020 20:883
    Content type: Research article Published on:

  19. South Africa faces a chronic shortage of professional health workers. Accordingly, community health workers (CHWs) are being employed to mitigate the ongoing health workforce deficiencies. As increased access ...

    Authors: Gladys Kigozi, Christo Heunis and Michelle Engelbrecht
    Citation: BMC Health Services Research 2020 20:882
    Content type: Research article Published on:

  22. Low back pain (LBP) is a major contributor to chronic pain and disability. The purpose of this study was to evaluate health-care access and utilization among patients with LBP in Iran. We also sought to study ...

    Authors: Seyedeh Tahereh Faezi, Azarakhsh Baghdadi, Mohammad Nejadhosseinian, Maziar Moradi-Lakeh, Mir Saeed Yekaninejad, Kourosh Holakoui, Nasrin Moghimi, Mahnaz Sandoughi, Ali Dehghan, Arash Tehrani Banihashemi, Maryam Ghadimi and Fereydoun Davatchi
    Citation: BMC Health Services Research 2020 20:879
    Content type: Research article Published on:

  23. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Thérèse Eriksson, Hans Tropp, Ann-Britt Wiréhn and Lars-Åke Levin
    Citation: BMC Health Services Research 2020 20:878
    Content type: Correction Published on:

    The original article was published in BMC Health Services Research 2020 20:805

  24. Health professionals’ training is a key element to address unhealthy alcohol use in Primary Care (PC). Education about alcohol use can be effective in improving PC provider’s knowledge and skills addressing al...

    Authors: Esperanza Romero-Rodríguez, Luis Ángel Pérula de Torres, Roger Ruiz Moral, José Ángel Fernández García, Juan Manuel Parras Rejano, Ana Roldán Villalobos and Francisco Camarelles Guillem
    Citation: BMC Health Services Research 2020 20:877
    Content type: Research article Published on:

  25. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Jesper Blinkenberg, Sahar Pahlavanyali, Øystein Hetlevik, Hogne Sandvik and Steinar Hunskaar
    Citation: BMC Health Services Research 2020 20:876
    Content type: Correction Published on:

    The original article was published in BMC Health Services Research 2019 19:568

  26. Guidelines and quality indicators (for example as part of a quality assurance scheme) aim to improve health care delivery and health outcomes. Ideally, the development of quality indicators should be grounded ...

    Authors: Miranda W. Langendam, Thomas Piggott, Monika Nothacker, Arnav Agarwal, David Armstrong, Tejan Baldeh, Jeffrey Braithwaite, Carolina Castro Martins, Andrea Darzi, Itziar Etxeandia, Ivan Florez, Jan Hoving, Samer G. Karam, Thomas Kötter, Joerg J. Meerpohl, Reem A. Mustafa…
    Citation: BMC Health Services Research 2020 20:875
    Content type: Research article Published on:

  27. Globally, Millions of people cannot use health services because of the fear of payment for the service at the time of service delivery. From the agenda of transformation and the current situation of urbanizati...

    Authors: Alem Deksisa, Meyrema Abdo, Ebrahim Mohamed, Daniel Tolesa, Sileshi Garoma, Abate Zewdie, Melese Lami, Dinka Irena, Dereje Abdena and Hunde Lemi
    Citation: BMC Health Services Research 2020 20:864
    Content type: Research article Published on:

  28. In 2013, the Nigeria Federal Ministry of Health established a Master Health Facility List (MHFL) as recommended by WHO. Since then, some health facilities (HFs) have ceased functioning and new facilities were ...

    Authors: Usaini Bala, Olufemi Ajumobi, Amina Umar, Adefisoye Adewole, Ndadilnasiya Waziri, Saheed Gidado, Audu B. Mohammed, Perpetua Uhomoibhi, Basheer Muhammad, Munira Ismail, Stephen Patrick Kachur, Shelby Cash and Kwame Asamoa
    Citation: BMC Health Services Research 2020 20:874
    Content type: Research article Published on:

  29. Investing in human resources for health (HRH) is vital for achieving universal health care and the Sustainable Development Goals. The Programa Mais Médicos (PMM) (More Doctors Programme) provided 17,000 doctors, ...

    Authors: Thomas Hone, Timothy Powell-Jackson, Leonor Maria Pacheco Santos, Ricardo de Sousa Soares, Felipe Proenço de Oliveira, Mauro Niskier Sanchez, Matthew Harris, Felipe de Oliveira de Souza Santos and Christopher Millett
    Citation: BMC Health Services Research 2020 20:873
    Content type: Research article Published on:

  30. A number of German statutory health insurance companies are offering integrated care contracts for homeopathy (ICCHs) that cover the reimbursement of homeopathic treatment. The effectiveness and cost-effective...

    Authors: Benjamin Kass, Katja Icke, Claudia M. Witt and Thomas Reinhold
    Citation: BMC Health Services Research 2020 20:872
    Content type: Research article Published on:

    The Correction to this article has been published in BMC Health Services Research 2020 20:909

  31. Unnecessary healthcare utilization, non-adherence to current clinical guidelines, or insufficient personalized care are perpetual challenges and remain potential major cost-drivers for healthcare systems aroun...

    Authors: Daniel Lewkowicz, Attila Wohlbrandt and Erwin Boettinger
    Citation: BMC Health Services Research 2020 20:871
    Content type: Research article Published on:

  32. Tackling childhood obesity is complex and requires a community-based approach implemented in multiple environments. It is known from literature that knowledgeable and skilled professionals are essential to imp...

    Authors: Jorien J. Slot-Heijs, Dorine C. M. Collard, Simone Pettigrew, Jan Vinck, Dennis Edell, Armando Barriguete and Tommy L. S. Visscher
    Citation: BMC Health Services Research 2020 20:870
    Content type: Research article Published on:

  33. Willis-Knighton Health System’s special supplement in BMC Health Services Research, “Marketing communications in health and medicine: perspectives from Willis-Knighton Health System,” focuses on advertising, publ...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2020 20(Suppl 1):826
    Content type: Debate Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  34. Healthcare establishments portray themselves to their patient populations using many communicative mechanisms. Perhaps the first avenues that come to mind are the outward conveyances of the marketing communica...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2020 20(Suppl 1):825
    Content type: Debate Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  35. Successful patient engagement pursuits naturally require healthcare providers to possess a detailed understanding of their target audiences, with one of the most important processes to comprehend being the man...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2020 20(Suppl 1):824
    Content type: Debate Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  36. When one thinks of opportunities to engage patients, the marketing communications mix often is the first thing that comes to mind. Its five components of advertising, personal selling, sales promotion, public ...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2020 20(Suppl 1):823
    Content type: Debate Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  37. Direct marketing—the delivery of messages via mail, the Internet, and similar routes directly to consumers—is used extensively by healthcare organizations to attract and inform current and prospective patients...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2020 20(Suppl 1):822
    Content type: Debate Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  38. Public relations—a marketing communications method involving the use of publicity and other unpaid promotional methods to deliver messages—historically has served as the communicative workhorse of the health s...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2020 20(Suppl 1):821
    Content type: Debate Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  39. Sales promotion—the use of incentives to encourage patronage—is a staple of marketing communications in the health services industry. Sales promotion applications commonly used by health services organizations...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2020 20(Suppl 1):820
    Content type: Debate Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  40. Personal selling—the use of sales agents to personally deliver messages to target audiences—is often not the first conveyance pathway that comes to mind when thinking about marketing communications in the heal...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2020 20(Suppl 1):819
    Content type: Debate Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  41. Advertising—a marketing communications method involving the paid use of mass media to deliver messages to desired audiences—represents one of the most common and effective avenues for engaging current and pros...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2020 20(Suppl 1):818
    Content type: Debate Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  42. Communications prowess is a key ingredient of productive healthcare delivery pursuits, with associated successes clearly positioning health and medical establishments for growth and prosperity. Many conveyance...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2020 20(Suppl 1):817
    Content type: Introduction Published on:

    This article is part of a Supplement: Volume 20 Supplement 1

  43. According to the new hypertension treatment guidelines blood pressure (BP) readings need to be kept below or equal to 130/80 mmHg in patients aged less than 65 years old. This study shows the change in proport...

    Authors: Naphassanan Charoensab, Kanokporn Pinyopornpanish, Phaviga Thangsuk, Wichuda Jiraporncharoen and Chaisiri Angkurawaranon
    Citation: BMC Health Services Research 2020 20:869
    Content type: Research article Published on:

  44. Structural barriers often prevent rural Kenyans from receiving healthcare and diagnostic testing. The Bridging Income Generation through grouP Integrated Care (BIGPIC) Family intervention facilitates microfina...

    Authors: Molly Rosenberg, James Akiruga Amisi, Daria Szkwarko, Dan N. Tran, Becky Genberg, Maya Luetke, Sina Kianersi, Jane Namae, Jeremiah Laktabai and Sonak Pastakia
    Citation: BMC Health Services Research 2020 20:868
    Content type: Research article Published on:

  45. The development of routines regarding medication is important to avoid medication-related harm. Medication review and medication reports have earlier been found to be effective, but their implementation is not...

    Authors: Siw Carlfjord, Eva Malmberg and Carina Skoglund
    Citation: BMC Health Services Research 2020 20:867
    Content type: Research article Published on:

  46. Allied health services are core to the improvement in health outcomes for remote and rural residents. Substantial infrastructure has been put into place to facilitate rural work-ready allied health practitione...

    Authors: Anna Moran, Susan Nancarrow, Catherine Cosgrave, Anna Griffith and Rhiannon Memery
    Citation: BMC Health Services Research 2020 20:866
    Content type: Research article Published on:

  47. People bypass primary healthcare (PHC) institutions to seek expensive healthcare at high-level hospitals, leading to escalating medical costs and inefficient use of resources. In 2009, China launched nationwid...

    Authors: Yinzi Jin, Jin Xu, Weiming Zhu, Yaoguang Zhang, Ling Xu and Qingyue Meng
    Citation: BMC Health Services Research 2020 20:865
    Content type: Research article Published on:

  48. Healthcare workers are a burnout-prone occupational group and the prevalence is particularly high among physicians. With the prevailing low physician-patient ratio in Nigeria which has worsened with the recent...

    Authors: Arinze D. G. Nwosu, Edmund N. Ossai, Uwakwe C. Mba, Ifeanyi Anikwe, Richard Ewah, Bernard O. Obande and Justin U. Achor
    Citation: BMC Health Services Research 2020 20:863
    Content type: Research article Published on:

  49. Today’s remarkable popularity of value-based health care (VBHC) is accompanied by considerable ambiguity concerning the very meaning of the concept. This is evident within academic publications, and mirrored i...

    Authors: Gijs Steinmann, Hester van de Bovenkamp, Antoinette de Bont and Diana Delnoij
    Citation: BMC Health Services Research 2020 20:862
    Content type: Research article Published on:

  50. The American Academy of Orthopaedic Surgeons and American Society for Surgery of the Hand recently proposed three quality measures for carpal tunnel syndrome (CTS): Measure 1 - Discouraging routine use of Magn...

    Authors: Alex H. S. Harris, Esther L. Meerwijk, Qian Ding, Amber W. Trickey, Andrea K. Finlay, Eric M. Schmidt, Catherine M. Curtin, Erika D. Sears, Teryl K. Nuckols and Robin N. Kamal
    Citation: BMC Health Services Research 2020 20:861
    Content type: Research article Published on:
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