Table 1 Interview guide

1. Where are you from? How long have you lived in the United States?

8. Was there anything done that day that you think helped your child feel better?

2. What resources do you use in your community when your child is sick?

9. Describe your understanding of why things were or were not done.

3. If you remember, what brought you and your child to the emergency department?

10. How did your doctor communicate with you when deciding what should or should not be done?

4. What concerned you the most about your child’s symptoms when you visited the emergency department?

11. Describe how you communicated what concerned you regarding your child during your visit.

5. Do you remember if you took your child to his/her primary doctor before going the emergency department that day? Tell me about that.

12. What things did you not tell your doctor that you wish you had told them?

6. Tell me what the several days before you took your child to the emergency department were for you.

13. How did you feel having an interpreter there helped or did not help with your visit that day?

7. Describe to me how your visit went. Ex: Testing, treatments, expectations

14 How do you think communication about what was done during your visit could have been better?