Using primary data, this study measured implementation fidelity of the management guideline for hearing loss resulting from the treatment of drug-resistant Tuberculosis among healthcare providers in the Infectious Disease Hospital, Kano, Nigeria. The study found the implementation fidelity to the PMDT guideline to be low among the 73 health care providers surveyed. The implementation fidelity was significantly influenced by facilitation strategies, quality of delivery, intervention complexity, and the professional cadre of the health care providers. Low implementation fidelity of the PMDT guideline among healthcare providers may account for the rise in the prevalence of hearing loss resulting from DR-TB treatment in Nigeria. The finding resonates with the concept that the degree to which the interventions are implemented affects the outcome of the intervention [17]. Programs and interventions implemented with low fidelity usually lead to poor outcomes [20, 21].
This study found that facilitation strategies (largely training of staff) hurt implementation fidelity. This finding is contrary to the expected positive influence that it should exert [12, 22]. Thus, our study suggests that more training does not necessarily improve the implementation fidelity of interventions. From the literature, this observed negative effect may be attributable to training fatigue or the complexity of the training content or its delivery. Studies have established that programs are executed well with fidelity when they are simple, clear and detailed than when they are vague and non-specific [17, 19, 23]. But further studies may be necessary to provide context-specific knowledge on the gaps concerning the PMDT implementation in Nigeria.
The availability of supportive supervision (quality of delivery) and clear roles in the management guidelines (intervention complexity) positively affected implementation fidelity in this study. Similarly, higher implementation fidelity of intervention is achieved when a program is acceptable to the participants responsible for the implementation and recipients of the intervention [23,24,25]. There is evidence from the literature that coaching, mentorship and supportive supervision is very effective in improving fidelity, acceptability and sustainability of the intervention [26, 27].
Nurses and principal clinical assistants were found to have significantly lower fidelity scores than the doctors. Whereas ther reasons for this are unclear from the results of this cross-sectional study, possible difference in training as well as the team leadership role of doctors in the center may have contributed to this outcome. The level of training and leadership have been found in the literature to influence implementation fidelity [28].
A counterintuitive finding in this study was that there was association between work experience and implementation fidelity. There is evidence from the literature that implementation fidelity improves with length of experience, given that length of experience is usually associated with self-confidence [29]. However, we spaculate that the highly specialized nature of the work done in this centre, as well as the recency of the guidelines may have a role to play in the findings of our study. Future research is needed to explore these findings further.
Strengths and limitations of the study
Our questionnaire was developed by the authors specifically for this contextaual study. This exposes the questionnaire to potential bias. To mitigate potential bias, both face and content validity tests were conducted. The content validity in this study was done using the adapted constructs developed by Carol et al. Further, face validity was tested by five different practitioners with experience on the research subject. These experts screened the questionnaire and confirmed that the constructs and domains of interest were adequately captured. Each item in the questionnaire was examined thoroughly with the intent to evaluate whether each of the measuring items corresponds with the given conceptual domain of the framework.
The use of only quantitative survey method in this health services research limits its ability to understand the depth of the phenomenon being investigated. For example, whereas participants’ responsiveness is one of the core determinants that can affect the implementation of fidelity [12], this study did not find any association between participants’ responsiveness and implementation fidelity. A follow-up qualitative research would be able to explain this phenomenon. That being said, this study has provided useful insights and measurable situation analysis which future studies can explore more comprehensively using qualitative methods.