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Table 3 Summary of themes and sub-themes of motivators for the implementation of navigation programs

From: Implementation and maintenance of patient navigation programs linking primary care with community-based health and social services: a scoping literature review

Themes: motivation for navigation programs

Sub-themes

1. To improve health and social care services delivery (n = 21 papers)

• Addressing access to care [31, 35, 38, 43, 45, 48, 49, 51, 53–55, 59]

• Addressing health disparities experienced by high-risk groups or vulnerable populations [29, 31, 37, 43, 48, 60]

• Improving care coordination among services and sectors [45–47, 53, 55]

• Informing programming through disease surveillance to [30, 53, 54]

• Reducing hospital and emergency room admissions [52, 53]

• Ensuring access to holistic primary care services [51, 53]

• Increasing screening and follow up for abnormal results [31]

• Improving efficiency in resource use [8]

• Providing supports to family physicians to address complex mental health and addictions issues [55]

2. To support and manage particular health needs or specific population needs (n = 18 papers)

• Supporting management of patients with:

 o Mental health and/or addictions [33, 38, 51, 54, 56]

 o Chronic disease including multiple co-morbidities [27, 41, 42, 45]

 o Cancer [31, 36, 48]

 o HIV [44, 48]

 o Primary immunodeficiency disease [40]

• Managing primary health care needs of:

 o Parents and their children [51]

 o Pregnant women dealing with domestic violence [50, 51]

 o Physical health problems to prevent long-term disability [38]

3. To improve the quality of life and well being of patients (n = 7 papers)

• Improving:

 o General health and wellbeing of families [38, 42, 48]

 o Quality of life [8, 40]

 o Self-management skills and empowering patients [48, 53]