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  1. Chronic disease management has been implemented for some time in several countries to tackle the increasing burden of chronic diseases. While Switzerland faces the same challenge, such initiatives have only em...

    Authors: Stéphanie Lauvergeon, Bernard Burnand and Isabelle Peytremann-Bridevaux
    Citation: BMC Health Services Research 2012 12:176
  2. Uneven distribution of the medical workforce is globally recognised, with widespread rural health workforce shortages. There has been substantial research on factors affecting recruitment and retention of rura...

    Authors: Sheila Keane, Michelle Lincoln and Tony Smith
    Citation: BMC Health Services Research 2012 12:175
  3. In 2003 Ghana introduced a social health insurance scheme which resulted in the separation of purchasing of health services by the health insurance authority on the one hand and the provision of health service...

    Authors: Roger A Atinga, Sylvester A Mensah, Francis Asenso-Boadi and Francis-Xavier Andoh Adjei
    Citation: BMC Health Services Research 2012 12:174
  4. The present study protocol describes the trial design of a primary care intervention cohort study, which examines whether an extended, multi-professional physical activity referral (PAR) intervention is more e...

    Authors: Emelie Stenman, Matti E Leijon, Susanna Calling, Christina Bergmark, Daniel Arvidsson, Ulf-G Gerdtham, Kristina Sundquist and Rickard Ekesbo
    Citation: BMC Health Services Research 2012 12:173
  5. Patient reported outcome measures (PROMs) are increasingly being used to compare the performance of health care providers. Our objectives were to determine the relative frequency of use of different metrics th...

    Authors: Zoe Hildon, Jenny Neuburger, Dominique Allwood, Jan van der Meulen and Nick Black
    Citation: BMC Health Services Research 2012 12:171
  6. Medication errors are a leading cause of patient harm. Many of these errors result from an incomplete overview of medication either at a patient’s referral to or at discharge from the hospital. One solution is...

    Authors: Nelleke van Sluisveld, Marieke Zegers, Stephanie Natsch and Hub Wollersheim
    Citation: BMC Health Services Research 2012 12:170
  7. Studies have highlighted the effects the use of the WHO Surgical Safety Checklist can have on lowering mortality and surgical complications. Implementation of the checklist is not easy and several barriers hav...

    Authors: Juan J Delgado Hurtado, Xavier Jiménez, Marco A Peñalonzo, Claudia Villatoro, Sandra de Izquierdo and Mónica Cifuentes
    Citation: BMC Health Services Research 2012 12:169
  8. Fragmentation in healthcare can present challenges for patients with suspected cancer. It can add to existing anxiety, fear, despair and confusion during disease trajectory. In some circumstances patients are ...

    Authors: Marianne K Thygesen, Birthe D Pedersen, Jakob Kragstrup, Lis Wagner and Ole Mogensen
    Citation: BMC Health Services Research 2012 12:168
  9. Because breast cancer is a major public health issue, it is particularly important to measure the quality of the care provided to patients. Survival rates are affected by the timeliness of care, and waiting ti...

    Authors: Marie Ferrua, Mélanie Couralet, Gérard Nitenberg, Sandrine Morin, Daniel Serin and Etienne Minvielle
    Citation: BMC Health Services Research 2012 12:167
  10. Research on length of stay (LOS) of psychiatric inpatients is an under-investigated issue. In this naturalistic study factors which affect LOS of two groups of patients were investigated, focusing on the impac...

    Authors: Athanassios Douzenis, Dionysios Seretis, Stella Nika, Paraskevi Nikolaidou, Athanassia Papadopoulou, Emmanouil N Rizos, Christos Christodoulou, Christos Tsopelas, Dominic Mitchell and Lefteris Lykouras
    Citation: BMC Health Services Research 2012 12:166
  11. Demographic ageing is associated with an increasing number of dementia patients, who reportedly incur higher costs of care than individuals without dementia. Regarding Germany, evidence on these excess costs i...

    Authors: Larissa Schwarzkopf, Petra Menn, Reiner Leidl, Sonja Wunder, Hilmar Mehlig, Peter Marx, Elmar Graessel and Rolf Holle
    Citation: BMC Health Services Research 2012 12:165
  12. The role of community pharmacists in disease state management has been mooted for some years. Despite a number of trials of disease state management services, there is scant literature into the engagement of, ...

    Authors: Lynne M Emmerton, Lorraine Smith, Kate S LeMay, Ines Krass, Bandana Saini, Sinthia Z Bosnic-Anticevich, Helen K Reddel, Deborah L Burton, Kay Stewart and Carol L Armour
    Citation: BMC Health Services Research 2012 12:164
  13. Case management is a heterogeneous concept of care that consists of assessment, planning, implementing, coordinating, monitoring, and evaluating the options and services required to meet the client's health an...

    Authors: Annicka G M van der Plas, Bregje D Onwuteaka-Philipsen, Marlies van de Watering, Wim J J Jansen, Kris C Vissers and Luc Deliens
    Citation: BMC Health Services Research 2012 12:163
  14. In Norway, admission teams at Community Mental Health Centres (CMHCs) assess referrals from General Practitioners (GPs), and classify the referrals into priority groups according to treatment needs, as defined...

    Authors: Per Arne Holman, Torleif Ruud and Sverre Grepperud
    Citation: BMC Health Services Research 2012 12:162
  15. This study identifies a promising, new focus for the crisis management research in the health care domain. After reviewing the literature on health care crisis management, there seems to be a knowledge-gap reg...

    Authors: Johan Bergström, Sidney Dekker, James M Nyce and Isis Amer-Wåhlin
    Citation: BMC Health Services Research 2012 12:161
  16. Self-management support is considered to be an essential part of diabetes care. However, the implementation of self-management support within healthcare settings has appeared to be challenging and there is inc...

    Authors: Michaela Schiøtz, Martin Strandberg-Larsen, Anne Frølich, Allan Krasnik, Jim Bellows, Jette K Kristensen, Peter Vedsted, Peter Eskildsen, Henning Beck-Nielsen and John Hsu
    Citation: BMC Health Services Research 2012 12:160
  17. In 2004, a community-based health insurance scheme (CBI) was introduced in Nouna health district, Burkina Faso. Since its inception, coverage has remained low and dropout rates high. One important reason for l...

    Authors: Paul Jacob Robyn, Till Bärnighausen, Aurélia Souares, Germain Savadogo, Brice Bicaba, Ali Sié and Rainer Sauerborn
    Citation: BMC Health Services Research 2012 12:159
  18. There is growing evidence that patients frequently bypass primary health care (PHC) facilities in favour of higher level hospitals regardless of substantial additional time and costs. Among the reasons given f...

    Authors: Catherine Kahabuka, Karen Marie Moland, Gunnar Kvåle and Sven Gudmund Hinderaker
    Citation: BMC Health Services Research 2012 12:158
  19. Health policy in the UK and elsewhere is prioritising patient empowerment and patient evaluations of healthcare. Patient reported outcome measures now take centre-stage in implementing strategies to increase p...

    Authors: Marion McAllister, Graham Dunn, Katherine Payne, Linda Davies and Chris Todd
    Citation: BMC Health Services Research 2012 12:157
  20. Job satisfaction is an important focal attitude towards work. Understanding factors that relate to job satisfaction allows interventions to be developed to enhance work performance. Most research on job satisf...

    Authors: Rohan Jayasuriya, Maxine Whittaker, Grace Halim and Tim Matineau
    Citation: BMC Health Services Research 2012 12:156
  21. Pharmacy databases are commonly used to assess medication usage, and a number of measures have been developed to measure patients’ adherence to medication. An extensive literature now supports these measures, ...

    Authors: William M Vollmer, Maochao Xu, Adrianne Feldstein, David Smith, Amy Waterbury and Cynthia Rand
    Citation: BMC Health Services Research 2012 12:155
  22. The cancellation of planned surgeries causes prolonged wait times, harm to patients, and is a waste of scarce resources. To reduce high cancellation rates in a Norwegian general hospital, the pathway for elect...

    Authors: Einar Hovlid, Oddbjørn Bukve, Kjell Haug, Aslak Bjarne Aslaksen and Christian von Plessen
    Citation: BMC Health Services Research 2012 12:154
  23. Internationally health services are facing increasing demands due to new and more expensive health technologies and treatments, coupled with the needs of an ageing population. Reducing avoidable use of expensi...

    Authors: Victoria Woodhams, Simon de Lusignan, Shakeel Mughal, Graham Head, Safia Debar, Terry Desombre, Sean Hilton and Houda Al Sharifi
    Citation: BMC Health Services Research 2012 12:153
  24. While participatory social network analysis can help health service partnerships to solve problems, little is known about its acceptability in cross-cultural settings. We conducted two case studies of chronic ...

    Authors: Jeffrey Fuller, Wendy Hermeston, Megan Passey, Tony Fallon and Kuda Muyambi
    Citation: BMC Health Services Research 2012 12:152
  25. Failure Mode and Effects Analysis (FMEA) is a prospective risk assessment tool that has been widely used within the aerospace and automotive industries and has been utilised within healthcare since the early 1...

    Authors: Nada Atef Shebl, Bryony Dean Franklin and Nick Barber
    Citation: BMC Health Services Research 2012 12:150
  26. The purpose of this study was to assess whether or not the change in coding classification had an impact on diagnosis and comorbidity coding in hospital discharge data across Canadian provinces.

    Authors: Robin L Walker, Deirdre A Hennessy, Helen Johansen, Christie Sambell, Lisa Lix and Hude Quan
    Citation: BMC Health Services Research 2012 12:149
  27. In 1998, a process of centralisation was initiated for services for children born with a cleft lip or palate in the UK. We studied the timing of this process in England according to its impact on the number of...

    Authors: Kate J Fitzsimons, Shumaila Mukarram, Lynn P Copley, Scott A Deacon and Jan H van der Meulen
    Citation: BMC Health Services Research 2012 12:148
  28. The aim was to evaluate the effect of a 12-month individualized health coaching intervention by telephony on clinical outcomes.

    Authors: Kristiina Patja, Pilvikki Absetz, Anssi Auvinen, Kari Tokola, Janne Kytö, Erja Oksman, Risto Kuronen, Timo Ovaska, Kari Harno, Mikko Nenonen, Tom Wiklund, Raimo Kettunen and Martti Talja
    Citation: BMC Health Services Research 2012 12:147
  29. Prompt access to artemesinin-combination therapy (ACT) is not adequate unless the drug is taken according to treatment guidelines. Adherence to the treatment schedule is important to preserve efficacy of the d...

    Authors: Daudi O Simba and Deodatus Kakoko
    Citation: BMC Health Services Research 2012 12:146
  30. Despite the importance of continuity of care [COC] in contemporary mental health service provision, COC lacks a clearly agreed definition. Furthermore, whilst there is broad agreement that definitions should i...

    Authors: Angela Sweeney, Diana Rose, Sarah Clement, Fatima Jichi, Ian Rees Jones, Tom Burns, Jocelyn Catty, Susan Mclaren and Til Wykes
    Citation: BMC Health Services Research 2012 12:145
  31. Bronchiolitis is common in the first two years of life and is the most frequent cause of hospitalization in this age group. No previous studies have used an episode-of-care analysis to describe the frequency, ...

    Authors: Valerie J Flaherman, Arona I Ragins, Sherian Xu Li, Patricia Kipnis, Anthony Masaquel and Gabriel J Escobar
    Citation: BMC Health Services Research 2012 12:144
  32. Aboriginal and Torres Strait Islander people with chronic illness confront multiple challenges that contribute to their poor health outcomes, and to the health disparities that exist in Australian society. Thi...

    Authors: Clive Aspin, Ngiare Brown, Tanisha Jowsey, Laurann Yen and Stephen Leeder
    Citation: BMC Health Services Research 2012 12:143
  33. Almost all assisted reproductive technology (ART) and intrauterine insemination (IUI) treatments performed in Australia are subsidized through the Australian Government’s universal insurance scheme, Medicare. ...

    Authors: Georgina M Chambers, Van Phuong Hoang, Rong Zhu and Peter J Illingworth
    Citation: BMC Health Services Research 2012 12:142
  34. Orientation and mobility (O&M) training in using an identification (ID) cane is provided to partially-sighted older adults to facilitate independent functioning and participation in the community. Recently, a ...

    Authors: Judith Ballemans, GA Rixt Zijlstra, Ger HMB van Rens, Jan SAG Schouten and Gertrudis IJM Kempen
    Citation: BMC Health Services Research 2012 12:141
  35. Current antiretroviral treatment (ART) models in Africa are labour intensive and require a high number of skilled staff. In the context of constraints in human resources for health, task shifting is considered...

    Authors: Lyson Tenthani, Fabian Cataldo, Adrienne K Chan, Richard Bedell, Alexandra LC Martiniuk and Monique van Lettow
    Citation: BMC Health Services Research 2012 12:140
  36. Protracted, multi-year wait times exist for bariatric care in Canada. Our objective was to examine wait-listed patients’ health status and perceptions regarding the consequences of prolonged wait times using a...

    Authors: Raj S Padwal, Sumit R Majumdar, Scott Klarenbach, Daniel W Birch, Shahzeer Karmali, Linda McCargar, Konrad Fassbender and Arya M Sharma
    Citation: BMC Health Services Research 2012 12:139
  37. Over 50,000 non-medical healthcare professionals across the United Kingdom now have prescribing capabilities. However, there is no evidence available with regards to the extent to which non-medical prescribing...

    Authors: Molly Courtenay, Nicola Carey and Karen Stenner
    Citation: BMC Health Services Research 2012 12:138
  38. The benefits of a periodic health evaluation remain debatable. The incremental value added by such evaluations beyond the delivery of age appropriate screening and preventive medicine recommendations is unclear.

    Authors: Cindy A Kermott, Carol S Kuhle, Stephanie S Faubion, Ruth E Johnson, Donald D Hensrud and Mohammad Hassan Murad
    Citation: BMC Health Services Research 2012 12:137
  39. The purpose of the current study was to evaluate the impact of a July 2008 Tennessee Court of Appeals opinion that shifted financial responsibility for juvenile court ordered psychiatric evaluations from the S...

    Authors: Richard A Epstein, Jeff Feix, Patrick G Arbogast, Stephen H Beckjord and William V Bobo
    Citation: BMC Health Services Research 2012 12:136
  40. Lebanon is witnessing an increased emigration of physicians. The objective of this study was to understand the perceptions of Lebanese policymakers of this emigration, and elicit their proposals for future pol...

    Authors: Elie A Akl, Nancy Maroun, Aline Rahbany and Amy Hagopian
    Citation: BMC Health Services Research 2012 12:135
  41. Healthcare professionals’ participation in short-term medical missions to low and middle income countries (LMIC) to provide healthcare has become common over the past 50 years yet little is known about the qua...

    Authors: Alexandra LC Martiniuk, Mitra Manouchehrian, Joel A Negin and Anthony B Zwi
    Citation: BMC Health Services Research 2012 12:134
  42. Recruiting and retaining health professions remains a high priority for health system planners. Different employment sectors may vary in their appeal to providers. We used the concepts of inflow and stickiness...

    Authors: Michel D Landry, Robyn Hastie, Känecy Oñate, Brenda Gamble, Raisa B Deber and Molly C Verrier
    Citation: BMC Health Services Research 2012 12:133
  43. Dementia care in the Netherlands is shifting from fragmented, ad hoc care to more coordinated and personalised care. Case management contributes to this shift. The linkage model and a combination of intensive ...

    Authors: Janet MacNeil Vroomen, Lisa D Van Mierlo, Peter M van de Ven, Judith E Bosmans, Pim van den Dungen, Franka J M Meiland, Rose-Marie Dröes, Eric P Moll van Charante, Henriëtte E van der Horst, Sophia E de Rooij and Hein P J van Hout
    Citation: BMC Health Services Research 2012 12:132
  44. Provider-initiated HIV testing and counselling (PITC) is widely recommended to ensure timely treatment of HIV. The Zimbabwe Ministry of Health introduced PITC in 2007. We aimed to evaluate institutional capaci...

    Authors: Euphemia L Sibanda, Karin Hatzold, Owen Mugurungi, Getrude Ncube, Beatrice Dupwa, Pester Siraha, Lydia K Madyira, Alexio Mangwiro, Gaurav Bhattacharya and Frances M Cowan
    Citation: BMC Health Services Research 2012 12:131
  45. Shared decision making contributes to high quality healthcare by promoting a patient-centered approach. Patient involvement in selecting the components of a diabetes medication program that best match the pati...

    Authors: Annie LeBlanc, Kari L Ruud, Megan E Branda, Kristina Tiedje, Kasey R Boehmer, Laurie J Pencille, Holly Van Houten, Marc Matthews, Nilay D Shah, Carl R May, Barbara P Yawn and Victor M Montori
    Citation: BMC Health Services Research 2012 12:130
  46. Little is known about the effects of professional staffing on cancer surgical outcomes. The present study aimed to investigate the association between cancer surgical outcomes and physician/nurse staffing in r...

    Authors: Hideo Yasunaga, Hideki Hashimoto, Hiromasa Horiguchi, Hiroaki Miyata and Shinya Matsuda
    Citation: BMC Health Services Research 2012 12:129
  47. Mitigating or reducing the risk of harm associated with the delivery of healthcare is a policy priority. While the risk of harm can be reduced in some instances (i.e. preventable), what constitutes preventable...

    Authors: Mohammed Nabhan, Tarig Elraiyah, Daniel R Brown, James Dilling, Annie LeBlanc, Victor M Montori, Timothy Morgenthaler, James Naessens, Larry Prokop, Veronique Roger, Stephen Swensen, Rodney L Thompson and M Hassan Murad
    Citation: BMC Health Services Research 2012 12:128
  48. Studies in resource-limited settings have shown that there are constraints to the use of teachers, peers or health professionals to deliver school health promotion interventions. School health programmes deliv...

    Authors: Divya Rajaraman, Sandra Travasso, Achira Chatterjee, Bhargav Bhat, Gracy Andrew, Suraj Parab and Vikram Patel
    Citation: BMC Health Services Research 2012 12:127