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  1. Improving patient experience of care has gained enormous attention from policy makers and providers of healthcare services in Ghana. In spite of the supposed support for patient-centered care as the means for ...

    Authors: Jacqueline Nkrumah and Gordon Abekah-Nkrumah
    Citation: BMC Health Services Research 2019 19:900
  2. Gaps remain in understanding how performance-based incentive (PBI) programs affect quality of care and service quantity, whether programs are cost effective and how programs could be tailored to meet client an...

    Authors: Shannon A. McMahon, Stephan Brenner, Julia Lohmann, Christopher Makwero, Aleksandra Torbica, Don P. Mathanga, Adamson S. Muula and Manuela De Allegri
    Citation: BMC Health Services Research 2016 16:414
  3. The objective of the study is to estimate the frequency of multimorbidity in type 2 diabetes patients classified by health statuses in a European region and to determine the impact on pharmaceutical expenditure.

    Authors: Carla Sancho-Mestre, David Vivas-Consuelo, Luis Alvis-Estrada, Martin Romero, Ruth Usó-Talamantes and Vicent Caballer-Tarazona
    Citation: BMC Health Services Research 2016 16:394
  4. Evidence-based treatment for co-occurring disorders is needed within programs that serve homeless Veterans to assist with increasing engagement in care and to prevent future housing loss. A specialized co-occu...

    Authors: David A. Smelson, Matthew Chinman, Gordon Hannah, Thomas Byrne and Sharon McCarthy
    Citation: BMC Health Services Research 2018 18:332
  5. In 2014, Indonesia launched a mandatory national health insurance system called Jaminan Kesehatan Nasional (JKN). The reform introduced new conditions for primary care physicians (PCPs) that could influence th...

    Authors: Chatila Maharani, Desie Frihandini Afief, Dorothea Weber, Michael Marx and Svetla Loukanova
    Citation: BMC Health Services Research 2019 19:290
  6. Collaborative learning has been shown to be effective in improving health worker performance, but relatively little is known about the feasibility or acceptability of collaborative learning in youth-friendly h...

    Authors: Galina Lesco, Frances Squires, Viorel Babii, Nadejda Bordian, Olga Cernetchi, Adriane Martin Hilber and Venkatraman Chandra-Mouli
    Citation: BMC Health Services Research 2019 19:339
  7. Patients with type 2 diabetes (T2D) typically use several drug treatments during their lifetime. There is a debate about the best second-line therapy after metformin monotherapy failure due to the increasing n...

    Authors: Christina S. Kwon, Enrique Seoane-Vazquez and Rosa Rodriguez-Monguio
    Citation: BMC Health Services Research 2018 18:78
  8. Early identification of patients requiring transfer to post-acute care (PAC) facilities shortens hospital stays. With a focus on interprofessional assessment of biopsychosocial risk, this study’s aim was to as...

    Authors: Antoinette Conca, Angela Gabele, Barbara Reutlinger, Philipp Schuetz, Alexander Kutz, Sebastian Haubitz, Lukas Faessler, Marcus Batschwaroff, Ursula Schild, Zeljka Caldara, Katharina Regez, Susanne Schirlo, Gabi Vossler, Timo Kahles, Krassen Nedeltchev, Anja Keller…
    Citation: BMC Health Services Research 2018 18:111
  9. Call centres can improve the effectiveness of health services by helping reduce access barriers associated with stigma and geography. This project aimed to develop and pilot a standardised evaluation framework...

    Authors: Pallavi Yagnik, Judy Gold, Mark Stoove, Barbara Reichwein, Caroline van Gemert, Nick Corby and Megan S C Lim
    Citation: BMC Health Services Research 2015 15:398
  10. Youth friendly services are designed to make health services accommodate the unique needs of youth. Nevertheless, in developing countries like Ethiopia, the level of knowledge about the use of these services i...

    Authors: Aboma Motuma, Thomas Syre, Gudina Egata and Abera Kenay
    Citation: BMC Health Services Research 2016 16:272
  11. Hospitalisations are a critical event in the care process. Insufficient communication and uncoordinated follow-up care often impede the recovery process of the patient resulting in a high number of rehospitali...

    Authors: Johanna Forstner, Cornelia Straßner, Aline Kunz, Lorenz Uhlmann, Tobias Freund, Frank Peters-Klimm, Michel Wensing, Stephanie Kümmel, Nadja El-Kurd, Ronja Rück, Bärbel Handlos and Joachim Szecsenyi
    Citation: BMC Health Services Research 2019 19:206
  12. Given the increasing importance of formal home care services in policies dedicated to elder care, there is major interest in studying individuals’ characteristics determining their utilization. The main object...

    Authors: Julien Dupraz, Yves Henchoz and Brigitte Santos-Eggimann
    Citation: BMC Health Services Research 2020 20:22
  13. Integrated Management of Childhood Illness (IMCI) and Emergency Triage, Assessment and Treatment (ETAT) are guidelines developed by the World Health Organization to reach targets for reducing under-5 mortality...

    Authors: Sarah Kathryn Robertson, Kristina Manson and Evridiki Fioratou
    Citation: BMC Health Services Research 2018 18:1014
  14. Excessive healthcare payments can impede access to health services and also disrupt the welfare of households with no financial protection. Health insurance is expected to offer financial protection against he...

    Authors: Anthony Kusi, Kristian Schultz Hansen, Felix A Asante and Ulrika Enemark
    Citation: BMC Health Services Research 2015 15:331
  15. The diffusion of health technologies from translational research to reimbursement depends on several factors included the results of health economic analysis. Recent research identified several flaws in health...

    Authors: Philip Wahlster, Mireille Goetghebeur, Christine Kriza, Charlotte Niederländer and Peter Kolominsky-Rabas
    Citation: BMC Health Services Research 2015 15:262
  16. This paper explores the nature and reasoning for (dis)trust in Australian public and private hospitals. Patient trust increases uptake of, engagement with and optimal outcomes from healthcare services and is t...

    Authors: Paul R. Ward, Philippa Rokkas, Clinton Cenko, Mariastella Pulvirenti, Nicola Dean, Simon Carney, Patrick Brown, Michael Calnan and Samantha Meyer
    Citation: BMC Health Services Research 2015 15:297
  17. To evaluate the HPV vaccination coverage in Boa Vista, Roraima (Brazil) and to identify personal and socioeconomic factors related to non-compliance to HPV vaccination.

    Authors: Cibelle Carneiro Farias, Dkaion Vilela Jesus, Hendel Santana Moraes, Ingrid Ferreira Buttenbender, Isabella Seixas Martins, Mayara Gabrielle Souto, Paulo Henrique Brasil Hass Gonçalves Filho, Randielly Mendonça Costa, Sarah de Oliveira Silva, Thais Suelen Israel Ferreira, Valéria Vieira da Silva Coutinho, Helvia Rochelle Tavora Minotto and Allex Jardim Fonseca
    Citation: BMC Health Services Research 2016 16:417
  18. Australian Aboriginal and Torres Strait Islander women have high rates of gestational and pre-existing type 2 diabetes in pregnancy. The Northern Territory (NT) Diabetes in Pregnancy Partnership was establishe...

    Authors: R. Kirkham, J. A. Boyle, C. Whitbread, M. Dowden, C. Connors, S. Corpus, L. McCarthy, J. Oats, H. D. McIntyre, E. Moore, K. O’Dea, A. Brown and L. Maple-Brown
    Citation: BMC Health Services Research 2017 17:524
  19. Over recent years there has been a growth in cancer early diagnosis (ED) research, which requires valid measurement of routes to diagnosis and diagnostic intervals. The Aarhus Statement, published in 2012, pro...

    Authors: Domenica Coxon, Christine Campbell, Fiona M. Walter, Suzanne E. Scott, Richard D. Neal, Peter Vedsted, Jon Emery, Greg Rubin, William Hamilton and David Weller
    Citation: BMC Health Services Research 2018 18:677
  20. Little is known about the participation of surgeons in preventative health activities in the non-admitted hospital care setting. The aim of this study was to identify which preventive health activities surgeon...

    Authors: Stephen Barrett, Stephen Begg, Andrea Sloane and Michael Kingsley
    Citation: BMC Health Services Research 2019 19:358
  21. Children with health insurance have increased access to healthcare and receive higher quality care. However, despite recent initiatives expanding children’s coverage, many remain uninsured. New technologies pr...

    Authors: Jennifer E. DeVoe, Megan Hoopes, Christine A. Nelson, Deborah J. Cohen, Aleksandra Sumic, Jennifer Hall, Heather Angier, Miguel Marino, Jean P. O’Malley and Rachel Gold
    Citation: BMC Health Services Research 2018 18:354
  22. Optimising health professionals’ contribution is an essential step in effective and efficient health human resources utilisation. However, despite the considerable efforts made to implement advanced practice n...

    Authors: Nancy Côté, Andrew Freeman, Emmanuelle Jean and Jean-Louis Denis
    Citation: BMC Health Services Research 2019 19:882
  23. The management quality of healthcare facilities has consistently been linked to facility performance, but available tools to measure management are costly to implement, often hospital-specific, not designed fo...

    Authors: Jhanna Uy, Erlyn K. Macarayan, Hannah L. Ratcliffe, Kate Miller, Easmon Otupiri, John Koku Awoonor-Williams, Lisa R. Hirschhorn, Stuart R. Lipsitz, Dan Schwarz and Asaf Bitton
    Citation: BMC Health Services Research 2019 19:937
  24. The quality of a care relationship between a client and a care professional is seen as fundamental if high-quality care is to be delivered. This study reviews studies about the determinants of the quality of t...

    Authors: Aukelien Scheffelaar, Nanne Bos, Michelle Hendriks, Sandra van Dulmen and Katrien Luijkx
    Citation: BMC Health Services Research 2018 18:903

    The Correction to this article has been published in BMC Health Services Research 2019 19:456

  25. Prevalence rates for herbal medicine (HM) have been increasing worldwide. However, little is known about prevalence, user characteristics, usage pattern and factors influencing HM usage for the general German ...

    Authors: Alexandra N. Welz, Agnes Emberger-Klein and Klaus Menrad
    Citation: BMC Health Services Research 2019 19:952
  26. Knowledgeable Health Care Workers (HCWs) are indispensable for the proper management of clients. We investigated retention of HCWs at health facility and retention of knowledge at 18, 24 and 36 months after tr...

    Authors: Nyuyki Clement Kufe, Carole Metekoua, Monkam Nelly, Florence Tumasang and Enow Robinson Mbu
    Citation: BMC Health Services Research 2019 19:78
  27. Social accountability has to be configured according to the context in which it operates. This paper aimed to identify local contextual factors in two health zones in the Democratic Republic of the Congo and d...

    Authors: Eric M. Mafuta, Lisanne Hogema, Thérèse N. M. Mambu, Pontien B. Kiyimbi, Berthys P. Indebe, Patrick K. Kayembe, Tjard De Cock Buning and Marjolein A. Dieleman
    Citation: BMC Health Services Research 2016 16:640
  28. There is a strong association between mental health problems and financial difficulties. Therefore, people who work with those who have financial difficulties (financial counsellors and financial institution s...

    Authors: Kathy S. Bond, Kathryn J. Chalmers, Anthony F. Jorm, Betty A. Kitchener and Nicola J. Reavley
    Citation: BMC Health Services Research 2015 15:218
  29. To understand private consumer and clinician preferences towards different rehabilitation modes following knee or hip arthroplasty, and identify factors which influence the chosen rehabilitation pathway.

    Authors: Mark A. Buhagiar, Justine M. Naylor, Grahame Simpson, Ian A. Harris and Friedbert Kohler
    Citation: BMC Health Services Research 2017 17:415
  30. Regulatory authorities focus on promoting compliance of hospitals with a variety of external demands. Due to the amount of these external demands, hospitals might prioritise to cope with the external demands. ...

    Authors: Louise H. K. Blume, Nico J. H. W. van Weert, Jamiu O. Busari and Diana Delnoij
    Citation: BMC Health Services Research 2016 16:72
  31. Improving the quality of health care is a national priority in many countries to help reduce unacceptable levels of variation in health system practices, performance and outcomes. In 2012, South Africa introdu...

    Authors: Kafayat Oboirien, Bronwyn Harris, Jane Goudge and John Eyles
    Citation: BMC Health Services Research 2018 18:600
  32. This study reflects on the development and teaching of communication skills courses in additional national languages to health care staff within two primary health care facilities in Cape Town, South Africa. T...

    Authors: Joel Claassen, Zukile Jama, Nayna Manga, Minnie Lewis and Derek Hellenberg
    Citation: BMC Health Services Research 2017 17:390
  33. Implementation of interventions concerning prevention and health promotion in health care has faced particular challenges resulting in a low frequency and quality of these services. In November 2011, the Swedi...

    Authors: Therese Kardakis, Lars Jerdén, Monica E. Nyström, Lars Weinehall and Helene Johansson
    Citation: BMC Health Services Research 2018 18:227
  34. Millions of people in Southern Africa are deprived of basic human rights such as the right to education and work because of the large and growing unmet demand for assistive technologies (AT). Evidence is neede...

    Authors: Rebecca A. Matter and Arne H. Eide
    Citation: BMC Health Services Research 2018 18:792
  35. Primary care providers (PCPs) are typically the first to screen and evaluate patients for neurocognitive disorders (NCDs), including mild cognitive impairment and dementia. However, data on PCP attitudes and e...

    Authors: Alissa Bernstein, Kirsten M. Rogers, Katherine L. Possin, Natasha Z.R. Steele, Christine S. Ritchie, Joel H. Kramer, Michael Geschwind, Joseph J. Higgins, Jay Wohlgemuth, Rick Pesano, Bruce L. Miller and Katherine P. Rankin
    Citation: BMC Health Services Research 2019 19:919
  36. Priority setting and resource allocation in healthcare organizations often involves the balancing of competing interests and values in the context of hierarchical and politically complex settings with multiple...

    Authors: Edwine W. Barasa, Susan Cleary, Mike English and Sassy Molyneux
    Citation: BMC Health Services Research 2016 16:536
  37. Access to integrated services for individuals with co-occurring substance use and mental health disorders is a long-standing public health issue. Receiving integrated treatment services are both more effective...

    Authors: James H. Ford II, Eric L Osborne, Mehret T. Assefa, Amy M McIlvaine, Ahney M King, Kevin Campbell and Mark P McGovern
    Citation: BMC Health Services Research 2018 18:431
  38. Falls are major adverse events in hospitals. The appropriateness of using risk assessment instruments for falls in hospitals has recently been questioned, although the research performed in this respect presen...

    Authors: Marta Aranda-Gallardo, Margarita Enriquez de Luna-Rodriguez, Maria J. Vazquez-Blanco, Jose C. Canca-Sanchez, Ana B. Moya-Suarez and Jose M. Morales-Asencio
    Citation: BMC Health Services Research 2017 17:277
  39. A key challenge for most systems is how to provide effective access to urgent and emergency care across rural and urban populations. Tensions about the placement and scope of hospital emergency services are lo...

    Authors: Steve Thomas, Conor Foley, Bridget Kane, Bridget M. Johnston, Brenda Lynch, Susan Smith, Orla Healy, Elsa Droog and John Browne
    Citation: BMC Health Services Research 2019 19:657
  40. Measuring the working hours of general practitioners (GPs) is an important but complex task due to the effects of bias related to self-reporting, recall, and stress. In this paper we describe the deployment, f...

    Authors: Daniël van Hassel, Lud van der Velden, Dinny de Bakker and Ronald Batenburg
    Citation: BMC Health Services Research 2018 18:131
  41. In this era of ubiquitous information, patient record exchange among hospitals still has technological and individual barriers including resistance to information sharing. Most research on user attitudes has b...

    Authors: Jong-Yi Wang, Hsiao-Yun Ho, Jen-De Chen, Sinkuo Chai, Chih-Jaan Tai and Yung-Fu Chen
    Citation: BMC Health Services Research 2015 15:264
  42. High quality hospital discharge communications about acute kidney injury (AKI) could facilitate continuity of care after hospital transitions and reduce patients’ post-hospitalization health risks.

    Authors: Raquel C. Greer, Yang Liu, Deidra C. Crews, Bernard G. Jaar, Hamid Rabb and L. Ebony Boulware
    Citation: BMC Health Services Research 2016 16:449
  43. While there is increasing support for training youth-serving providers in trauma-informed care (TIC) as a means of addressing high prevalence of U.S. childhood trauma, we know little about the effects of TIC t...

    Authors: April Joy Damian, Joseph Gallo, Philip Leaf and Tamar Mendelson
    Citation: BMC Health Services Research 2017 17:750
  44. The healthcare industry is characterized by intensive, never-ending change occurring on a multitude of fronts. Success in such tumultuous environments requires healthcare providers to be proficient in myriad a...

    Authors: James K. Elrod and John L. Fortenberry Jr.
    Citation: BMC Health Services Research 2017 17(Suppl 1):457

    This article is part of a Supplement: Volume 17 Supplement 1

  45. Physician migration has been gaining attention worldwide. In Germany, physician migration became a topic of interest in the context of the discussion about a shortage of physicians, for which one contributing ...

    Authors: Birte Pantenburg, Katharina Kitze, Melanie Luppa, Hans-Helmut König and Steffi G. Riedel-Heller
    Citation: BMC Health Services Research 2018 18:341
  46. Frontotemporal dementia (FTD) constitutes on average 10–15% of dementia in younger persons (≤65 years old), but can also affect older people. These patients demonstrate a decline in social conduct, and/or lang...

    Authors: Mette Sagbakken, Dagfinn NÃ¥den, Ingun Ulstein, Kari Kvaal, Birgitta Langhammer and May-Karin Rognstad
    Citation: BMC Health Services Research 2017 17:432
  47. Women who live in remote rural areas encounter different challenges against contraception and often deny the use of modern contraceptive methods. The predictors of modern contraceptive utilization by pastorali...

    Authors: Semere Sileshi Belda, Mekonnen Tegegne Haile, Abulie Takele Melku and Abdurehaman Kalu Tololu
    Citation: BMC Health Services Research 2017 17:194