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  1. Emergency department (ED) consultations are on the rise, and frequently consultations by non-urgent patients have been held accountable. Self-referred walk-in (SRW) consulters supposedly represent a predominan...

    Authors: Felix Holzinger, Sarah Oslislo, Martin Möckel, Liane Schenk, Mareen Pigorsch and Christoph Heintze

    Citation: BMC Health Services Research 2020 20:848

    Content type: Research article

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  2. To strengthen the implementation of the Community-based Health Planning and Services (CHPS) programme which is Ghana’s key primary health care delivery strategy, the CHPS+ Project was initiated in 2017. We exa...

    Authors: Margaret Kweku, Hubert Amu, Martin Adjuik, Fortress Yayra Aku, Emmanuel Manu, Elvis Enowbeyang Tarkang, Joyce Komesuor, Geoffrey Adebayor Asalu, Norbert Ndaah Amuna, Laud Ampomah Boateng, Justine Sefakor Alornyo, Roland Glover, Ayaga A. Bawah, Timothy Letsa, John Koku Awoonor-Williams, James F. Phillips…

    Citation: BMC Health Services Research 2020 20:845

    Content type: Research article

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  3. Health policy in many countries directs treatment to the lowest effective care level and encourages collaboration between primary and specialist mental health care. A number of models for collaborative care ha...

    Authors: Jorun Rugkåsa, Ole Gunnar Tveit, Julie Berteig, Ajmal Hussain and Torleif Ruud

    Citation: BMC Health Services Research 2020 20:844

    Content type: Research article

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  4. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Brendan Kwesiga, Tom Aliti, Pamela Nabukhonzo, Susan Najuko, Peter Byawaka, Justine Hsu, John E. Ataguba and Grace Kabaniha

    Citation: BMC Health Services Research 2020 20:843

    Content type: Correction

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    The original article was published in BMC Health Services Research 2020 20:741

  5. Almost half of the estimated 5.3 million deaths of under-five children in 2018 occurred in sub-Saharan Africa with morbidity contributing substantially to these deaths. Seeking medical care for children has be...

    Authors: Sulaimon T. Adedokun and Sanni Yaya

    Citation: BMC Health Services Research 2020 20:842

    Content type: Research article

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  6. Burnout is more common among healthcare professionals, that is an important problem of professional distress that can seriously affect healthcare professionals’ emotional state, health, medical quality and doc...

    Authors: Jing Wang, Wenting Wang, Steven Laureys and Haibo Di

    Citation: BMC Health Services Research 2020 20:841

    Content type: Research article

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  7. An established body of literature has shown evidence of implicit bias in the health care system on the basis of patient race and ethnicity that contributes to well documented disparities in outcomes. However, ...

    Authors: Andrew B. Ross, Vivek Kalia, Brian Y. Chan and Geng Li

    Citation: BMC Health Services Research 2020 20:840

    Content type: Research article

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  8. In India, Out-of-pocket expenses accounts for about 62.6% of total health expenditure - one of the highest in the world. Lack of health insurance coverage and inadequate coverage are important reasons for high...

    Authors: Shyamkumar Sriram and M. Mahmud Khan

    Citation: BMC Health Services Research 2020 20:839

    Content type: Research article

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  9. Pharmacy workers in Bangladesh play an important role in managing pregnancy complications by dispensing, counselling and selling drugs to pregnant women and their families. This study examined pharmacy workers...

    Authors: Shongkour Roy, Kanij Sultana, Sharif Mohammed Ismail Hossain, Pooja Sripad and Charlotte E. Warren

    Citation: BMC Health Services Research 2020 20:838

    Content type: Research article

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  10. There may be less primary health care engagement among people who use drugs (PWUD) than among the general population, even though the former have greater comorbidity and more frequent use of emergency departme...

    Authors: Claire E. Kendall, Lisa M. Boucher, Jessy Donelle, Alana Martin, Zack Marshall, Rob Boyd, Pam Oickle, Nicola Diliso, Dave Pineau, Brad Renaud, Sean LeBlanc, Mark Tyndall and Ahmed M. Bayoumi

    Citation: BMC Health Services Research 2020 20:837

    Content type: Research article

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  11. Computerized provider order entry (CPOE) can help providers deliver better quality care. We aimed to understand recent trends in use of CPOE by health system-affiliated ambulatory clinics.

    Authors: Shira H. Fischer, Robert S. Rudin, Yunfeng Shi, Paul Shekelle, Alejandro Amill-Rosario, Dennis Scanlon and Cheryl L. Damberg

    Citation: BMC Health Services Research 2020 20:836

    Content type: Research article

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  12. There is a growing number of adolescents and young adults living with HIV (YPLHIV) who require the transfer of care from pediatric/ adolescent clinics to adult Antiretroviral therapy (ART) clinics. A successfu...

    Authors: Scovia Nalugo Mbalinda, Sabrina Bakeera-Kitaka, Derrick Amooti Lusota, Eleanor Namusoke Magongo, Philippa Musoke and Dan Kabonge Kaye

    Citation: BMC Health Services Research 2020 20:835

    Content type: Research article

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  13. In Australia registrar training to become a general practitioner (GP) involves three to four years of supervised learning with at least 50% of GP registrars training wholly in rural areas. In particular rural ...

    Authors: Danielle Couch, Belinda O’Sullivan, Deborah Russell, Matthew McGrail, Glen Wallace and Michael Bentley

    Citation: BMC Health Services Research 2020 20:834

    Content type: Research article

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  14. India contributes the highest share of under-five and neonatal deaths and stillbirths globally. Diagnostic autopsy, although useful for cause of death identification, have limited acceptance. Minimally invasiv...

    Authors: Manoja Kumar Das, Narendra Kumar Arora, Reeta Rasaily, Gurkirat Kaur, Prikanksha Malik, Mahisha Kumari, Shipra Joshi, Harish Chellani, Harsha Gaekwad, Pradeep Debata and K. R. Meena

    Citation: BMC Health Services Research 2020 20:833

    Content type: Research article

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  15. The internal rural-to-urban migration is one of the major challenges for tuberculosis (TB) control in China. Patient costs incurred during TB diagnosis and treatment could cause access and adherence barriers, ...

    Authors: Liping Lu, Qi Jiang, Jianjun Hong, Xiaoping Jin, Qian Gao, Heejung Bang, Kathryn DeRiemer and Chongguang Yang

    Citation: BMC Health Services Research 2020 20:832

    Content type: Research article

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  16. Dementia is a progressive disease that decreases quality of life of persons with dementia and is associated with high societal costs. The burden of caring for persons with dementia also decreases the quality o...

    Authors: Mohamed El Alili, Hanneke J. A. Smaling, Karlijn J. Joling, Wilco P. Achterberg, Anneke L. Francke, Judith E. Bosmans and Jenny T. van der Steen

    Citation: BMC Health Services Research 2020 20:831

    Content type: Research article

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  17. Globally, and particularly in countries with rapidly ageing populations like Japan, there are growing concerns over the heavy burden of ill health borne by older people, and the capacity of the health system t...

    Authors: Shinichi Tomioka, Megumi Rosenberg, Kiyohide Fushimi and Shinya Matsuda

    Citation: BMC Health Services Research 2020 20:830

    Content type: Research article

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  18. Aboriginal women and their infants experience significant disadvantage in health outcomes compared to their non-Aboriginal counterparts. Access to timely, effective and appropriate maternal and child healthcar...

    Authors: Nina Sivertsen, Olga Anikeeva, Janiene Deverix and Julian Grant

    Citation: BMC Health Services Research 2020 20:829

    Content type: Research article

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  19. Health Services Research findings (HSR) reported in scientific publications may become part of the decision-making process on healthcare. This study aimed to explore associations between researcher’s individua...

    Authors: Reinie G. Gerrits, Joko Mulyanto, Joost D. Wammes, Michael J. van den Berg, Niek S. Klazinga and Dionne S. Kringos

    Citation: BMC Health Services Research 2020 20:828

    Content type: Research article

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  20. Medication adherence to immunosuppressants in allogeneic stem cell transplantation (alloSCT) is essential to achieve favorable clinical outcomes (e.g. control of Graft-versus-Host Disease). Over 600 apps suppo...

    Authors: Janette Ribaut, Lynn Leppla, Alexandra Teynor, Sabine Valenta, Fabienne Dobbels, Leah L. Zullig and Sabina De Geest

    Citation: BMC Health Services Research 2020 20:827

    Content type: Research article

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  21. Technology for timely feedback of data has the potential to support quality improvement (QI) in health care. However, such technology may pose difficulties stemming from the complex interaction with the settin...

    Authors: Sara Tolf, Johan Mesterton, Daniel Söderberg, Isis Amer-Wåhlin and Pamela Mazzocato

    Citation: BMC Health Services Research 2020 20:816

    Content type: Research article

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  22. Telemedicine improves access to health care services enabling remote care diagnosis and treatment of patients at a distance. However, the implementation of telemedicine services often pose challenges stemming ...

    Authors: Joanna Kho, Nicole Gillespie and Melinda Martin-Khan

    Citation: BMC Health Services Research 2020 20:815

    Content type: Research article

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  23. Many women with hyperglycaemia in pregnancy do not receive care during and after pregnancy according to standards recommended in international guidelines. The burden of hyperglycaemia in pregnancy falls dispro...

    Authors: D. MacKay, R. Kirkham, N. Freeman, K. Murtha, P. Van Dokkum, J. Boyle, S. Campbell, F. Barzi, C. Connors, K. O’Dea, J. Oats, P. Zimmet, M. Wenitong, A. Sinha, A. J. Hanley, E. Moore…

    Citation: BMC Health Services Research 2020 20:814

    Content type: Study protocol

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  24. The goal of this study was to describe the expenses related to human immunodeficiency virus (HIV) and acquired immune deficiency syndrome (AIDS) management and care in Nantong Infectious Disease Hospital from ...

    Authors: Xun Zhuang, Yujia Chen, Zunyou Wu, Sarah Robbins Scott, Renfei Lu, Zhengcheng Xu, Yuhui Yu, Wei Wang, Luyao Cao, Yuanyuan Liang, Gang Qin and Meiyin Zou

    Citation: BMC Health Services Research 2020 20:813

    Content type: Research article

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  25. Substantial government funding has been invested to support the training of General Practitioners (GPs) in Australia to serve rural communities. However, there is little data on the impact of this expanded tra...

    Authors: Katerina Kanakis, Louise Young, Carole Reeve, Richard Hays, Tarun Sen Gupta and Bunmi Malau-Aduli

    Citation: BMC Health Services Research 2020 20:812

    Content type: Research article

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  26. Evidence on the most effective and cost-effective management of ankle fractures is sparse but evolving. A recent large RCT in older patients with unstable fractures found that management with close-contact-cas...

    Authors: Lauren J. Scott, Tim Jones, Michael R. Whitehouse, Peter W. Robinson and William Hollingworth

    Citation: BMC Health Services Research 2020 20:811

    Content type: Research article

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  27. Psychological safety allows healthcare professionals to take the interpersonal risks needed to engage in effective teamwork and to maintain patient safety. In order to improve psychological safety in healthcar...

    Authors: Róisín O’Donovan and Eilish McAuliffe

    Citation: BMC Health Services Research 2020 20:810

    Content type: Research article

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  28. In 2003, China established a New Rural Cooperative Medical System (NRCMS) for rural residents to alleviate the burden of medical expenses among rural residents. However, its reimbursement for high medical cost...

    Authors: Yang Li, Guangfeng Duan and Linping Xiong

    Citation: BMC Health Services Research 2020 20:809

    Content type: Research article

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  29. Falls in community-dwelling older people have been recognised as a significant public health issue in China given the rapidly growing aged population. Although there are several reviews documenting falls preve...

    Authors: Pengpeng Ye, Yishu Liu, Jing Zhang, Ke Peng, Xuru Pan, Yang Shen, Shaoming Xiao, Elizabeth Armstrong, Yuliang Er, Leilei Duan, Rebecca Ivers, Lisa Keay and Maoyi Tian

    Citation: BMC Health Services Research 2020 20:808

    Content type: Research article

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  30. Community care has recently been restructured with the development of Community Health Centres (CHCs), forcing a general rethink on the survival of previous organizational solutions adopted to reduce inappropr...

    Authors: Cristina Ugolini, Anna Caterina Leucci, Lucia Nobilio and Gianfranco Bertè

    Citation: BMC Health Services Research 2020 20:807

    Content type: Research article

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  31. The purpose of this study was to produce a risk stratification within a population of high-risk patients with multiple chronic conditions who are currently treated under a case management program and to explor...

    Authors: Pablo E. Bretos-Azcona, Eduardo Sánchez-Iriso and Juan M. Cabasés Hita

    Citation: BMC Health Services Research 2020 20:806

    Content type: Research article

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  32. Value-based reimbursement programs have become increasingly common. However, little is known about the effect of such programs on patient reported outcomes. Thus, the aim of this study was to analyze the effect o...

    Authors: Thérèse Eriksson, Hans Tropp, Ann-Britt Wiréhn and Lars-Åke Levin

    Citation: BMC Health Services Research 2020 20:805

    Content type: Research article

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    The Correction to this article has been published in BMC Health Services Research 2020 20:878

  33. Universal health coverage promises equity in access to and quality of health services. However, there is variability in the quality of the care (QoC) delivered at health facilities in low and middle-income cou...

    Authors: Adrien Allorant, Canada Parrish, Gracia Desforges, Ermane Robin, Jean Guy Honore and Nancy Puttkammer

    Citation: BMC Health Services Research 2020 20:804

    Content type: Research article

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  34. To estimate the potential benefits in terms of avoided complications and cost reduction if the Spanish health system would encourage the intensification of treatment for better glycaemic control in adults with...

    Authors: M. Mata-Cases, J. Mahon, D. Mauricio, J. Franch-Nadal, J. Real and N. Hex

    Citation: BMC Health Services Research 2020 20:803

    Content type: Research article

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  35. The nursing associate role was developed in England in response to the ‘Shape of Caring’ review. It has been implemented to fulfil two aims; to bridge the gap between registered nurses and healthcare assistant...

    Authors: Rachel King, Tony Ryan, Emily Wood, Angela Tod and Steve Robertson

    Citation: BMC Health Services Research 2020 20:802

    Content type: Research article

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  36. A large mental health treatment gap exists among conflict-affected populations, and Syrian refugees specifically. Promising brief psychological interventions for conflict-affected populations exist such as the...

    Authors: Daniela C. Fuhr, Ceren Acarturk, Marit Sijbrandij, Felicity L. Brown, Mark J. D. Jordans, Aniek Woodward, Michael McGrath, Egbert Sondorp, Peter Ventevogel, Zeynep Ikkursun, Rabih El Chammay, Pim Cuijpers and Bayard Roberts

    Citation: BMC Health Services Research 2020 20:801

    Content type: Research article

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  37. Visits to the primary diabetes care provider play a central role in diabetes care. Therefore, patients should attend their primary diabetes care providers whenever a visit is necessary. Parameters that might a...

    Authors: Uwe Konerding, Tom Bowen, Sylvia G. Elkhuizen, Raquel Faubel, Paul Forte, Eleftheria Karampli, Tomi Malmström, Elpida Pavi and Paulus Torkki

    Citation: BMC Health Services Research 2020 20:800

    Content type: Research article

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  38. Transformational leadership style is considered to be of importance to increase patient safety, to facilitate a balance between job resources and job demands, and to create a sound patient safety culture withi...

    Authors: Camilla Seljemo, Petter Viksveen and Eline Ree

    Citation: BMC Health Services Research 2020 20:799

    Content type: Research article

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  39. Closely linked to the concept of supportive care, the integrated model of palliative care (PC) implies identifying, assessing and treating physical and psychological suffering as early as needed, irrespective ...

    Authors: Asmaa Janah, Christine Le Bihan-Benjamin, Julien Mancini, Anne-Déborah Bouhnik, Philippe-Jean Bousquet and Marc-Karim Bendiane

    Citation: BMC Health Services Research 2020 20:798

    Content type: Research article

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  40. To differentiate five formulations of Interferon Beta for the treatment of multiple sclerosis (MS) in clinical practice, by analysing persistence, adherence, healthcare resource utilisation and costs at popula...

    Authors: Marcello Moccia, Ilaria Loperto, Roberta Lanzillo, Antonio Capacchione, Antonio Carotenuto, Maria Triassi, Vincenzo Brescia Morra and Raffaele Palladino

    Citation: BMC Health Services Research 2020 20:797

    Content type: Research article

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  41. To better understand how radiation oncologists perceive intensity-modulated radiation therapy (IMRT) and stereotactic body radiation therapy (SBRT) for prostate cancer and how these perceptions may influence t...

    Authors: Bruce L. Jacobs, Megan Hamm, Flor de Abril Cameron, Jose G. Luiggi-Hernandez, Dwight E. Heron, Jeremy M. Kahn and Amber E. Barnato

    Citation: BMC Health Services Research 2020 20:796

    Content type: Research article

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  42. In 2010, national guidelines were published in Ireland recommending more sensitive criteria for the diagnosis of Gestational Diabetes Mellitus (GDM). The criteria were based on the 2008 Hyperglycemia and Adver...

    Authors: Léan E. McMahon, Eimer G. O’Malley, Ciara M. E. Reynolds and Michael J. Turner

    Citation: BMC Health Services Research 2020 20:795

    Content type: Research article

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  43. Numerous forces drive the evolution and need for transformation of long-term care services. During the previous decade, primary health care has assumed increased responsibility for developing and providing car...

    Authors: Hanne Marie Rostad, Marianne Sundlisæter Skinner, Ragnhild Hellesø and Maren Kristine Raknes Sogstad

    Citation: BMC Health Services Research 2020 20:793

    Content type: Research article

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  44. Tuberculosis is the world’s deadliest infectious disease and a leading cause of death in Nigeria. The availability of a functional healthcare system is critical for effective TB service delivery and attainment...

    Authors: Mojisola Morenike Oluwasanu, Abiodun Hassan, Ayodeji Matthew Adebayo, Queen Chidinma Ogbuji, Bamidele Olaiya Adeniyi, David Ayobami Adewole, Oladapo Alabi Ladipo, Grace Ada Ajuwon and Ademola Ajuwon

    Citation: BMC Health Services Research 2020 20:792

    Content type: Research article

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  45. High quality goal setting in stroke rehabilitation is vital, but challenging to deliver. The G-AP framework (including staff training and a stroke survivor held G-AP record) guides patient centred goal setting...

    Authors: Lesley Scobbie, Edward A. S. Duncan, Marian C. Brady, Katie Thomson and Sally Wyke

    Citation: BMC Health Services Research 2020 20:791

    Content type: Research article

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  46. Routine health information systems (RHISs) support resource allocation and management decisions at all levels of the health system, as well as strategy development and policy-making in many low- and middle-inc...

    Authors: Yuen W. Hung, Klesta Hoxha, Bridget R. Irwin, Michael R. Law and Karen A. Grépin

    Citation: BMC Health Services Research 2020 20:790

    Content type: Research article

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  47. There is a growing interest among healthcare providers (HCPs) to use Patient Reported Outcome Measures (PROMs) in clinical care. PROMs can help improve patient-care provider communication and may be used to in...

    Authors: Owis Eilayyan, Regina Visca, Diana Zidarov, Patrick Ware, André Bussières and Sara Ahmed

    Citation: BMC Health Services Research 2020 20:789

    Content type: Research article

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  48. Caring for people with dementia at home requires considerable time, organization and commitment. Therefore, informal caregivers of people with dementia are often overburdened. This study examined the effects o...

    Authors: Martin Nikolaus Dichter, Bernd Albers, Diana Trutschel, Armin Michael Ströbel, Swantje Seismann-Petersen, Katharina Wermke, Margareta Halek and Martin Berwig

    Citation: BMC Health Services Research 2020 20:788

    Content type: Research article

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  49. As healthcare becomes increasingly complex, new methods are needed to identify weaknesses in the system that could lead to increased risk. Traditionally, the focus for patient safety is to study incident repor...

    Authors: Jakob Svensson and Johan Bergström

    Citation: BMC Health Services Research 2020 20:787

    Content type: Research article

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