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  1. This study reflects on the development and teaching of communication skills courses in additional national languages to health care staff within two primary health care facilities in Cape Town, South Africa. T...

    Authors: Joel Claassen, Zukile Jama, Nayna Manga, Minnie Lewis and Derek Hellenberg
    Citation: BMC Health Services Research 2017 17:390
  2. Patient participation in health care is associated with improved outcomes for patients and hospitals. New technologies are creating vast potential for patients to participate in care at the bedside. Several st...

    Authors: Shelley Roberts, Wendy Chaboyer, Ruben Gonzalez and Andrea Marshall
    Citation: BMC Health Services Research 2017 17:388

    The Erratum to this article has been published in BMC Health Services Research 2017 17:650

  3. Against a background of rising numbers of frail older people, there is a need to improve quality and safety of services whilst containing costs. Improving patient outcomes requires change across hospital and c...

    Authors: M. Pearson, A. Hemsley, R. Blackwell, L. Pegg and L. Custerson
    Citation: BMC Health Services Research 2017 17:387
  4. Older women have poorer survival from breast cancer, which may be at least partly due to poor breast cancer awareness leading to delayed presentation and more advanced stage at diagnosis. In a randomised trial...

    Authors: Rachael H. Dodd, Alice S. Forster, Sarah Sellars, Julietta Patnick, Amanda J. Ramirez and Lindsay J. L. Forbes
    Citation: BMC Health Services Research 2017 17:386
  5. Few studies have explored patients’ experiences of treatment for CFS/ME. This study aims to fill this gap by capturing the perspective of patients who have been treated by NHS specialist CFS/ME services in Eng...

    Authors: Jessica Broughton, Sarah Harris, Lucy Beasant, Esther Crawley and Simon M Collin
    Citation: BMC Health Services Research 2017 17:384
  6. When tested in a randomized controlled trial (RCT) of 31,411 patients, the nurse-led 6-PACK falls prevention program did not reduce falls. Poor implementation fidelity (i.e., program not implemented as intende...

    Authors: Renata T. Morello, Anna L. Barker, Darshini R. Ayton, Fiona Landgren, Jeannette Kamar, Keith D. Hill, Caroline A. Brand, Catherine Sherrington, Rory Wolfe, Sheral Rifat and Johannes Stoelwinder
    Citation: BMC Health Services Research 2017 17:383
  7. The vulnerabilities of young women of low socio-economic status and those with little or no formal education tend to dominate the discourse on unplanned pregnancy, unsafe abortion and emergency contraception (...

    Authors: Anthony Idowu Ajayi, Ezebunwa Ethelbert Nwokocha, Oladele Vincent Adeniyi, Daniel Ter Goon and Wilson Akpan
    Citation: BMC Health Services Research 2017 17:382
  8. Healthcare organisations are facing large demands in recruiting employees with adequate competency to care for the increasing numbers of elderly. High degrees of turnover and dissatisfaction with working condi...

    Authors: Ann Öhman, Britt-Inger Keisu and Birgit Enberg
    Citation: BMC Health Services Research 2017 17:381
  9. Research into relational care in hospitals will be facilitated by a focus on staff-patient interactions. The Quality of Interactions Schedule (QuIS) uses independent observers to measure the number of staff-pa...

    Authors: Christopher McLean, Peter Griffiths, Ines Mesa – Eguiagaray, Ruth M. Pickering and Jackie Bridges
    Citation: BMC Health Services Research 2017 17:380
  10. Out-of-hours (OOH) health care for acute medical problems is often challenged by long waiting time for callers in need of advice and triage. Allowing patients to bypass the OOH telephone waiting line may incre...

    Authors: J. F. Ebert, L. Huibers, F. K. Lippert, B. Christensen and M. B. Christensen
    Citation: BMC Health Services Research 2017 17:379
  11. Although the advantages of introducing point of care testing for syphilis in antenatal care (ANC) are well documented, there is little evidence on how to address structural issues within health systems. A bett...

    Authors: Fadima Yaya Bocoum, Grissoum Tarnagda, Fabrice Bationo, Justin R. Savadogo, Sarata Nacro, Séni Kouanda and Christina Zarowsky
    Citation: BMC Health Services Research 2017 17:378
  12. Home care service demands are increasing in Japan; this necessitates improved service allocation. This study examined the relationship between home visit nursing (HVN) service use and the proportion of elderly...

    Authors: Takashi Naruse, Hiroshige Matsumoto, Mahiro Fujisaki-Sakai and Satoko Nagata
    Citation: BMC Health Services Research 2017 17:377
  13. To compare different methods for identifying a long term care (LTC) nursing home stay, distinct from stays in skilled nursing facilities (SNFs), to the method currently used by the Center for Medicare and Medi...

    Authors: James S. Goodwin, Shuang Li, Jie Zhou, James E. Graham, Amol Karmarkar and Kenneth Ottenbacher
    Citation: BMC Health Services Research 2017 17:376
  14. Most conventional treatment for musculoskeletal conditions continue to show moderate effects, prompting calls for ways to increase effectiveness, including drawing from strategies used across other health cond...

    Authors: Folarin Babatunde, Joy MacDermid and Norma MacIntyre
    Citation: BMC Health Services Research 2017 17:375

    The Correction to this article has been published in BMC Health Services Research 2017 17:820

  15. Heightened fiscal constraints, increases in the chronic disease burden and in consumer expectations are among several factors contributing to the global interest in evidence-informed health policy. The present...

    Authors: Francesca C. Grace, Carla S. Meurk, Brian W. Head, Wayne D. Hall, Meredith G. Harris and Harvey A. Whiteford
    Citation: BMC Health Services Research 2017 17:374
  16. Senegal’s government has pledged to reduce contraceptive stockouts, which have been frequent in public sector health facilities. An innovative distribution system called the Informed Push Model (IPM) addresses...

    Authors: Leah Hasselback, Modibo Dicko, Claire Viadro, Soussaba Ndour, Oumy Ndao and Jennifer Wesson
    Citation: BMC Health Services Research 2017 17:373
  17. Funding of drugs for rare diseases (DRDs) requires decisions that balance fairness for all individuals within the healthcare system with compassion for affected individuals. Our study objective was to conduct ...

    Authors: Julie Polisena, Michael Burgess, Craig Mitton and Larry D. Lynd
    Citation: BMC Health Services Research 2017 17:372
  18. Rapidly evolving socioeconomic and technological trends make it challenging to improve access, effectiveness and efficiency in the use of pharmaceuticals. This paper identifies and systematically classifies th...

    Authors: N. Maniadakis, G. Kourlaba, J. Shen and A. Holtorf
    Citation: BMC Health Services Research 2017 17:371
  19. This is the sixth in a series of papers reporting Sustainability in Health care by Allocating Resources Effectively (SHARE) in a local healthcare setting. The SHARE program was established to investigate a sys...

    Authors: Claire Harris, Kelly Allen, Vanessa Brooke, Tim Dyer, Cara Waller, Richard King, Wayne Ramsey and Duncan Mortimer
    Citation: BMC Health Services Research 2017 17:370
  20. For the nearly 75% of patients living with type 2 diabetes (T2DM) that do not use insulin, decisions regarding self-monitoring of blood glucose (SMBG) can be especially problematic. While in theory SMBG holds ...

    Authors: Laura A. Young, John B. Buse, Mark A. Weaver, Maihan B. Vu, April Reese, C. Madeline Mitchell, Tamara Blakeney, Kimberlea Grimm, Jennifer Rees and Katrina E. Donahue
    Citation: BMC Health Services Research 2017 17:369
  21. The progress in coverage of maternal health services in Ethiopia has been rather slow over the past decade and consequently the maternal mortality ratio was very high (673 per 100,000 live births) among the co...

    Authors: Markos Mezmur, Kannan Navaneetham, Gobopamang Letamo and Hadgu Bariagaber
    Citation: BMC Health Services Research 2017 17:367
  22. The use of angiotensin-converting enzyme inhibitors (ACEI) has been associated with the development of bradykinin-mediated angioedema. With ever-widening indications for ACEI in diseases including hypertension...

    Authors: Nicola Bonner, Charlotte Panter, Alan Kimura, Rich Sinert, Joseph Moellman and Jonathan A. Bernstein
    Citation: BMC Health Services Research 2017 17:366
  23. Earlier studies of nursing home patients show a high prevalence of dementia, neuropsychiatric symptoms (NPS), pain, and dependency in activities of daily living. The REDIC-NH cohort was set up to study the dis...

    Authors: Irene Røen, Geir Selbæk, Øyvind Kirkevold, Knut Engedal, Ingelin Testad and Sverre Bergh
    Citation: BMC Health Services Research 2017 17:365
  24. The provision of patient information leaflets regarding telehealth has been perceived by potential consumers as a strategy to promote awareness and adoption of telehealth services. However, such leaflets need ...

    Authors: Reem Kayyali, Iman Hesso, Evelyn Ejiko and Shereen Nabhani Gebara
    Citation: BMC Health Services Research 2017 17:362
  25. Knowledge of ambulatory patients’ satisfaction with clinic visits help improve communication and delivery of healthcare. The goal was to examine patient satisfaction in a primary care setting, identify how sel...

    Authors: Ruth D. Thornton, Nicole Nurse, Laura Snavely, Stacey Hackett-Zahler, Kenice Frank and Robert A. DiTomasso
    Citation: BMC Health Services Research 2017 17:361
  26. In 2008, the Indian government introduced financial assistance to encourage health facility deliveries. Facility births have increased, but maternal and neonatal morbidity and mortality have not decreased rais...

    Authors: Archana B. Patel, Amber Abhijeet Prakash, Camille Raynes-Greenow, Yamini V. Pusdekar and Patricia L. Hibberd
    Citation: BMC Health Services Research 2017 17:360
  27. Clinical pharmacy service has evolved steadily over the past few decades and is now contributing to the ‘patient care journey’ at all stages. It is improving the safety and effectiveness of medicines and has m...

    Authors: Arebu Issa Bilal, Zelalem Tilahun, Gebremedhin Beedemariam Gebretekle, Belete Ayalneh, Bisrat Hailemeskel and Ephrem Engidawork
    Citation: BMC Health Services Research 2017 17:359
  28. Limitations in physicians’ knowledge regarding fibrinolytic therapy for acute ischemic stroke may contribute to low rate of fibrinolytic therapy in China. Here physicians’ knowledge was surveyed on intravenous...

    Authors: Liansheng Ma, Xiaoyuan Niu, Wei Zhang, Yalan Fang and Jie Wang
    Citation: BMC Health Services Research 2017 17:358
  29. Telenursing is an expanding part of healthcare, staffed with registered nurses whose work environment is typical of a call centre. Work-related stress has been shown to be a major problem in nurses’ work envir...

    Authors: Annica Bjorkman, Maria Engstrom, Annakarin Olsson and Anna Carin Wahlberg
    Citation: BMC Health Services Research 2017 17:357
  30. The lack of availability of skilled providers in low- and middle- income countries is considered to be an important barrier to achieving reductions in maternal and child mortality. However, there is limited re...

    Authors: Edward N. Okeke, Emma Pitchforth, Josephine Exley, Peter Glick, Isa Sadeeq Abubakar, Amalavoyal V. Chari, Usman Bashir, Kun Gu and Obinna Onwujekwe
    Citation: BMC Health Services Research 2017 17:356
  31. Globally, the rate of emergency hospital admissions is increasing. However, little evidence exists to inform the development of interventions to reduce unplanned Emergency Department (ED) attendances and hospi...

    Authors: Sarah H. Credé, Colin O’Keeffe, Suzanne Mason, Anthea Sutton, Emma Howe, Susan J. Croft and Mike Whiteside
    Citation: BMC Health Services Research 2017 17:355
  32. Specialized cardiology services have contributed to reduced mortality in acute coronary syndromes (ACS).  We sought to evaluate the outcomes of ACS patients admitted to non-cardiology services in Southern Albe...

    Authors: Deirdre E. O’Neill, Danielle A. Southern, Colleen M. Norris, Blair J. O’Neill, Helen J. Curran and Michelle M. Graham
    Citation: BMC Health Services Research 2017 17:354
  33. Cervical cancer is currently the leading cause of cancer mortality among women in South Vietnam and the second leading cause of cancer mortality in North Vietnam. Human papillomavirus (HPV) vaccination has the...

    Authors: Hoang Van Minh, Nguyen Thi Tuyet My and Mark Jit
    Citation: BMC Health Services Research 2017 17:353
  34. Japan has the highest rate of aging. To contain Long-Term Care (LTC) Insurance costs, the Japanese government is attempting to increase the proportion of individuals receiving home care services. However, dema...

    Authors: Kentaro Sugimoto, Masayo Kashiwagi and Nanako Tamiya
    Citation: BMC Health Services Research 2017 17:352
  35. Reliance on interdisciplinary teams in the delivery of primary care is on the rise. Funding bodies strive to design financial environments that support collaboration between providers. At present, the design o...

    Authors: W. Dominika Wranik, Susan M. Haydt, Alan Katz, Adrian R. Levy, Maryna Korchagina, Jeanette M. Edwards and Ian Bower
    Citation: BMC Health Services Research 2017 17:351
  36. In the Netherlands, ethnic minority populations visit their general practitioner (GP) more often than the indigenous population. An explanation for this association is lacking. Recently, health literacy is sug...

    Authors: Marieke van der Gaag, Iris van der Heide, Peter M. M. Spreeuwenberg, Anne E. M. Brabers and Jany J. D. J. M. Rademakers
    Citation: BMC Health Services Research 2017 17:350
  37. Empirical evidence shows that family involvement (FI) can play a pivotal role in the coping and recovery of persons with severe mental illness (SMI). Nevertheless, various studies demonstrate that FI in mental...

    Authors: Elleke Landeweer, Bert Molewijk, Marit Helene Hem and Reidar Pedersen
    Citation: BMC Health Services Research 2017 17:349
  38. Frequent use (FU) of hospital services impacts on patients and health service expenditure. Studies examining FU in emergency departments and inpatient settings have found heterogeneity and the need to differen...

    Authors: Adelle M. Springer, John R. Condon, Shu Q. Li and Steven L. Guthridge
    Citation: BMC Health Services Research 2017 17:348
  39. Accurate calculation of hospital length of stay (LOS) from the English Hospital Episode Statistics (HES) is important for a wide range of audit and research purposes. The two methodologies which are commonly u...

    Authors: John Busby, Sarah Purdy and William Hollingworth
    Citation: BMC Health Services Research 2017 17:347
  40. There is strong public support for acute hospital services to move to genuine 7-day models, including access to multidisciplinary team assessment. This study aimed to identify factors that might enable an effe...

    Authors: Lisa O’Brien, Deb Mitchell, Elizabeth H. Skinner, Romi Haas, Marcelle Ghaly, Fiona McDermott, Kerry May and Terry Haines
    Citation: BMC Health Services Research 2017 17:345
  41. The judgment and decision making process during guideline development is central for producing high-quality clinical practice guidelines, but the topic is relatively underexplored in the guideline research lit...

    Authors: Linda Richter Sundberg, Rickard Garvare and Monica Elisabeth Nyström
    Citation: BMC Health Services Research 2017 17:344
  42. Cancer treatment can diminish fertility in women and men. The need for fertility preservation is growing as increasing numbers of people survive cancer. Cryostorage of reproductive material to preserve potenti...

    Authors: Karin Hammarberg, Maggie Kirkman, Catharyn Stern, Robert I. McLachlan, Debra Gook, Luk Rombauts, Beverley Vollenhoven and Jane R. W. Fisher
    Citation: BMC Health Services Research 2017 17:343
  43. This is the fifth in a series of papers reporting Sustainability in Health care by Allocating Resources Effectively (SHARE) in a local healthcare setting. This paper synthesises the findings from Phase One of ...

    Authors: Claire Harris, Kelly Allen, Cara Waller, Sally Green, Richard King, Wayne Ramsey, Cate Kelly and Malar Thiagarajan
    Citation: BMC Health Services Research 2017 17:342

    The Erratum to this article has been published in BMC Health Services Research 2017 17:616

  44. HIV treatment models in Africa are labour intensive and require a high number of skilled staff. In this context, task-shifting is considered a feasible alternative for ART service delivery. In 2006, a lay heal...

    Authors: Megan Landes, Courtney Thompson, Edson Mwinjiwa, Edith Thaulo, Chrissie Gondwe, Harriet Akello and Adrienne K. Chan
    Citation: BMC Health Services Research 2017 17:341
  45. This is the third in a series of papers reporting a program of Sustainability in Health care by Allocating Resources Effectively (SHARE) in a local healthcare setting. Leaders in a large Australian health serv...

    Authors: Claire Harris, Kelly Allen, Cara Waller and Vanessa Brooke
    Citation: BMC Health Services Research 2017 17:340