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  1. In the past decade the provision of home care services in Canada has doubled; with this increase there has been a growing interest in improving quality and safety. National-level data are captured in the Home ...

    Authors: Jacobi Elliott, Alicia Gordon, Catherine E. Tong and Paul Stolee
    Citation: BMC Health Services Research 2020 20:251
  2. In 2016, WHO passed the Global Health Sector Strategy on Viral Hepatitis (GHSS), calling for its elimination by 2030. Two years later, Turkey approved a strategy to reach the WHO targets. This study reports ne...

    Authors: Ramazan Idilman, Homie Razavi, Sarah Robbins-Scott, Ulus Salih Akarca, Necati Örmeci, Sabahattin Kaymakoglu, Bilgehan Aygen, Nurdan Tozun, Rahmet Güner, Hurrem Bodur and Jeffrey V. Lazarus
    Citation: BMC Health Services Research 2020 20:249
  3. To evaluate the association between social capital and 30-day readmission to the hospital among Medicare beneficiaries overall, beneficiaries with dementia and related memory disorders, and beneficiaries with ...

    Authors: Hanna Zlotnick, Geoffrey J. Hoffman, Ushapoorna Nuliyalu, Tedi A. Engler, Kenneth M. Langa and Andrew M. Ryan
    Citation: BMC Health Services Research 2020 20:248
  4. Equalizing basic public health services (BPHS) for all has been one goal of the health system reform in China since 2009. At the end of the 12th five-year plan, we conducted a series of surveys to understand B...

    Authors: Rui Zhang, Yong Chen, Shili Liu, Shengxiang Liang, Geng Wang, Li Li, Xingneng Luo and Ying Li
    Citation: BMC Health Services Research 2020 20:247
  5. The first aim of this research was to investigate the current prevalence of musculoskeletal ultrasound in Dutch physiotherapy practices. The second aim was to explore experiences of physiotherapists with muscu...

    Authors: Margit K. Kooijman, Ilse C. S. Swinkels, Bart W. Koes, Dinny de Bakker and Cindy Veenhof
    Citation: BMC Health Services Research 2020 20:246
  6. Although there has been momentum in implementing sexual and reproductive health services in Ethiopia, young people remain underserved despite their demonstrated needs. Quality care improves utilization of heal...

    Authors: Alemtsehay Mekonnen Munea, Getu Degu Alene and Gurmesa Tura Debelew
    Citation: BMC Health Services Research 2020 20:245
  7. An estimated 65,000 abortions occurred in Zimbabwe in 2016, and 40 % resulted in complications that required treatment. Quality post-abortion care (PAC) services are essential to treat abortion complications a...

    Authors: Taylor Riley, Mugove G. Madziyire, Onikepe Owolabi, Elizabeth A. Sully and Tsungai Chipato
    Citation: BMC Health Services Research 2020 20:244
  8. Digital nursing technologies (DNT) comprise an expanding, highly diverse field of research, explored using a wide variety of methods and tools. Study results are therefore difficult to compare, which raises th...

    Authors: Tobias Krick, Kai Huter, Kathrin Seibert, Dominik Domhoff and Karin Wolf-Ostermann
    Citation: BMC Health Services Research 2020 20:243
  9. Hospital certification is an external assessment mechanism to assure quality and safety systems. Auditors representing the certification body play a key role in certification processes, as they perform the ass...

    Authors: Dag Tomas Sagen Johannesen and Siri Wiig
    Citation: BMC Health Services Research 2020 20:242
  10. Community-based care services refers to the professional services provided at home to the elderly with formally assessed demands. The growth of the elderly population has increased the demand for these service...

    Authors: Tiantian Gu, Jingfeng Yuan, Lingzhi Li, Qiuhu Shao and Chuanjun Zheng
    Citation: BMC Health Services Research 2020 20:241
  11. Musculoskeletal disorders are common in the general population and a leading cause for care seeking. Despite the large number of patients with musculoskeletal disorders seeking care, little is known of the cli...

    Authors: Cecilie Rud Budtz, Søren Mose and David Høyrup Christiansen
    Citation: BMC Health Services Research 2020 20:239
  12. Most health systems provide the most specialized, and presumably also the highest quality of care at a central level. This study assessed parental satisfaction and its determinants in the context of neonatal c...

    Authors: An Thi Binh Nguyen, Ngan Thi Kim Nguyen, Phuc Huu Phan, Peter van Eeuwijk and Günther Fink
    Citation: BMC Health Services Research 2020 20:238
  13. As of 2015, second opinions are legally implemented in Germany. However, empirical results from German second opinion programs are lacking. The aim of this study was to examine several aspects within a populat...

    Authors: Jan Weyerstraß, Barbara Prediger, Edmund Neugebauer and Dawid Pieper
    Citation: BMC Health Services Research 2020 20:237
  14. Surgical site infections (SSIs) are highly prevalent in abdominal surgery despite evidence-based prevention measures. Since guidelines are not self-implementing and SSI-preventive compliance is often insuffici...

    Authors: Ivonne Tomsic, Nicole R. Heinze, Iris F. Chaberny, Christian Krauth, Bettina Schock and Thomas von Lengerke
    Citation: BMC Health Services Research 2020 20:236
  15. As diabetes prevalence rises world-wide, the arrangement of clinics and care packages is increasingly debated by health care professionals (HCPs), health service researchers, patient groups and policy makers. ...

    Authors: Christopher Bunn, Elissa Harwood, Kalsoom Akhter and David Simmons
    Citation: BMC Health Services Research 2020 20:235
  16. Medicine shortages are a complex global challenge affecting all countries. This includes South Africa where ongoing medicine shortages are a concern among public sector hospitals as South Africa strives for un...

    Authors: Cynthia Modisakeng, Moliehi Matlala, Brian Godman and Johanna Catharina Meyer
    Citation: BMC Health Services Research 2020 20:234
  17. Asking patients/clients what they perceive about the care and treatment they have received is one of the important steps towards improving the quality of health care. In the scientific world, a number of effor...

    Authors: Asefa Adimasu Taddese, Kiros Terefe Gashaye, Henok Dagne and Zewudu Andualem
    Citation: BMC Health Services Research 2020 20:233
  18. Measuring and improving outcomes is a central element of value-based health care. However, selecting improvement interventions based on outcome measures is complex and tools to support the selection process ar...

    Authors: Nina Zipfel, A. Stef Groenewoud, Benno J. W. M. Rensing, Edgar J. Daeter, Lea M. Dijksman, Jan-Henk E. Dambrink, Philip J. van der Wees, Gert P. Westert and Paul B. van der Nat
    Citation: BMC Health Services Research 2020 20:232
  19. In the original publication of this article [1], there are two corrections:

    Authors: Mohammad Bazyar, Arash Rashidian, Minoo Alipouri Sakha, Mohammad Reza Vaez Mahdavi and Leila Doshmangir
    Citation: BMC Health Services Research 2020 20:231

    The original article was published in BMC Health Services Research 2020 20:26

  20. The decreased life expectancy and care costs of mental disorders could be enormous. However, research that compares mortality and utilization concurrently across the major category of mental disorders is absen...

    Authors: Jong-Yi Wang, Cheng-Chen Chang, Meng-Chen Lee and Yi-Jhen Li
    Citation: BMC Health Services Research 2020 20:230
  21. Mental health professionals usually decide patients’ access to inpatient care to ensure the rational and fair distribution of care based on need and prognosis. The purpose of the current study is to investigat...

    Authors: Olav Nyttingnes and Torleif Ruud
    Citation: BMC Health Services Research 2020 20:229
  22. Breast cancer accounts for 23% of all cancer cases among women in Kenya. Although breast cancer screening is important, we know little about the factors associated with women’s breast cancer screening utilizat...

    Authors: Roger Antabe, Moses Kansanga, Yujiro Sano, Emmanuel Kyeremeh and Yvonne Galaa
    Citation: BMC Health Services Research 2020 20:228
  23. Malawi is celebrated as one of the few countries in sub-Saharan Africa to meet the Millennium Development Goal of reducing under-5 mortality by two-thirds between 1990 and 2015. However, within this age range ...

    Authors: Kondwani Kawaza, Mai-Lei Woo Kinshella, Tamanda Hiwa, Jenala Njirammadzi, Mwai Banda, Marianne Vidler, Laura Newberry, Alinane Linda Nyondo-Mipando, Queen Dube, Elizabeth Molyneux and David M. Goldfarb
    Citation: BMC Health Services Research 2020 20:227
  24. Early infant diagnosis (EID) of HIV-exposed and initiation of HIV-positive infants on anti-retroviral therapy (ART) requires a well-coordinated cascade of care. Loss-to-follow-up (LTFU) can occur at multiple s...

    Authors: Lúcia Vieira, Arlete Miloque Mahumane, Manuel Napua, Falume Chale, João Luís Manuel, Jessica Greenberg Cowan, Kenneth Sherr, Rachel R. Chapman and James T. Pfeiffer
    Citation: BMC Health Services Research 2020 20:226
  25. Medical litigation represents a growing cost to healthcare systems. Mediation, arbitration, and other alternative dispute resolution (ADR) methods are increasingly used to help solve the disputes and improve h...

    Authors: Mengxiao Wang, Gordon G. Liu, Hanqing Zhao, Thomas Butt, Maorui Yang and Yujie Cui
    Citation: BMC Health Services Research 2020 20:225
  26. It is essential for medical treatment that patients and medical staff can communicate about acute complaints, pre-existing conditions, and the treatment procedure. Misunderstandings can have far-reaching conse...

    Authors: Eva Maria Noack, Evelyn Kleinert and Frank Müller
    Citation: BMC Health Services Research 2020 20:223
  27. Although Differentiated Service Delivery (DSD) for anti-retroviral therapy (ART) has been rolled-out nationally in several countries since World Health Organization (WHO)‘s landmark 2016 guidelines, there is l...

    Authors: Henry Zakumumpa, Joseph Rujumba, Japheth Kwiringira, Cordelia Katureebe and Neil Spicer
    Citation: BMC Health Services Research 2020 20:222
  28. To effectively deliver on proposed objectives, it is vital that practitioners, policymakers, and other stakeholders are able to clearly understand how strongly their large-scale program is being implemented. T...

    Authors: Anooj Pattnaik, Diwakar Mohan, Sam Chipokosa, Sautso Wachepa, Hans Katengeza, Amos Misomali and Melissa A. Marx
    Citation: BMC Health Services Research 2020 20:221
  29. Several approaches to medication optimisation by identifying drug-related problems in older people have been described. Although some interventions have shown reductions in drug-related problems (DRPs), eviden...

    Authors: Erin K. Crowley, Bastiaan T. G. M. Sallevelt, Corlina J. A. Huibers, Kevin D. Murphy, Marco Spruit, Zhengru Shen, Benoît Boland, Anne Spinewine, Olivia Dalleur, Elisavet Moutzouri, Axel Löwe, Martin Feller, Nathalie Schwab, Luise Adam, Ingeborg Wilting, Wilma Knol…
    Citation: BMC Health Services Research 2020 20:220
  30. Despite the potential of digital health interventions to improve the delivery of psychoeducation to people with mental health problems and their relatives, and substantial investment in their development, ther...

    Authors: Fiona Lobban, Duncan Appelbe, Victoria Appleton, Julie Billsborough, Naomi Ruth Fisher, Sheena Foster, Bethany Gill, David Glentworth, Chris Harrop, Sonia Johnson, Steven H. Jones, Tibor Zoltan Kovacs, Elizabeth Lewis, Barbara Mezes, Charlotte Morton, Elizabeth Murray…
    Citation: BMC Health Services Research 2020 20:219
  31. Infrastructure development and upgrading to support safe surgical services in primary health care facilities is an important step in the journey towards achieving Universal Health Coverage (UHC). Quality healt...

    Authors: Ntuli A. Kapologwe, John G. Meara, James T. Kengia, Yusuph Sonda, Dorothy Gwajima, Shehnaz Alidina and Albino Kalolo
    Citation: BMC Health Services Research 2020 20:218
  32. The “AOK-Junior” care program of the AOK Nordost (a German statutory health insurance) completes the primary care for children and adolescents (C&A) in the federal states of Berlin, Brandenburg and Mecklenburg...

    Authors: Sebastian Liersch, Kathrin Krüger, Carina Oedingen, Andrea Spreenberg, Torben Bergemann and Christian Krauth
    Citation: BMC Health Services Research 2020 20:217
  33. Stable health insurance is often associated with better chronic disease care and outcomes. Racial/ethnic health disparities in outcomes are prevalent and may be associated with insurance instability, particula...

    Authors: Nancy R. Kressin, Norma Terrin, Amresh D. Hanchate, Lori Lyn Price, Alejandro Moreno-Koehler, Amy LeClair, Jillian Suzukida, Sucharita Kher and Karen M. Freund
    Citation: BMC Health Services Research 2020 20:216
  34. The paper aims to describe the 3-year incidence (2015/17) of aggressive acts against all healthcare workers to identify risk factors associated to violence among a variety of demographic and professional deter...

    Authors: Elena Viottini, Gianfranco Politano, Giulio Fornero, Pier Luigi Pavanelli, Paola Borelli, Marco Bonaudo and Maria Michela Gianino
    Citation: BMC Health Services Research 2020 20:215
  35. Whilst evidence indicates many children experience troublesome tinnitus, specialist services for children are far less established than those available for adults. To date, there is limited understanding of ho...

    Authors: Harriet Smith, Kathryn Fackrell, Veronica Kennedy, Johanna G. Barry, Emily Broomhead and Derek J. Hoare
    Citation: BMC Health Services Research 2020 20:214
  36. For studying the effectiveness of treatment, it is important to check whether a new treatment is performed as originally described in the study-protocol.

    Authors: C. Dekker, J. C. M. van Haastregt, J. A. M. C. F. Verbunt, J. R. de Jong, T. van Meulenbroek, H. F. M. Pernot, A. D. van Velzen, C. H. G. Bastiaenen and M. E. J. B. Goossens
    Citation: BMC Health Services Research 2020 20:213
  37. Patient-centered care (PCC) is one approach for ameliorating persistent gendered disparities in health care quality, yet no prior research has studied how to achieve patient-centred care for women (PCCW). The ...

    Authors: Tali Filler, Sheila Dunn, Sherry L. Grace, Sharon E. Straus, Donna E. Stewart and Anna R. Gagliardi
    Citation: BMC Health Services Research 2020 20:212
  38. Understanding patients’ beliefs about their role communicating in medical visits is an important pre-requisite to encourage patients’ use of active participatory communication, and these beliefs may be particu...

    Authors: Howard S. Gordon, Lisa K. Sharp and Antoinette Schoenthaler
    Citation: BMC Health Services Research 2020 20:211
  39. Hospitalizations for ambulatory care sensitive conditions are commonly used to evaluate primary health care performance, as the hospital admission could be avoided if care was timely and adequate. Previous evi...

    Authors: João Victor Muniz Rocha, Ana Patrícia Marques, Bruno Moita and Rui Santana
    Citation: BMC Health Services Research 2020 20:210
  40. Multimodal prehabilitation is a preoperative intervention with the objective to enhance cancer patients’ functional status which has been showed to reduce both postoperative morbidity and hospital length of st...

    Authors: Anael Barberan-Garcia, Ricard Navarro-Ripoll, David Sánchez-Lorente, Jorge Moisés-Lafuente, Marc Boada, Monique Messaggi-Sartor, Laura González-Vallespí, Mar Montané-Muntané, Xavier Alsina-Restoy, Betina Campero, Manuel Lopez-Baamonde, Barbara Romano-Andrioni, Rudith Guzmán, Antonio López, Maria Jose Arguis, Josep Roca…
    Citation: BMC Health Services Research 2020 20:207
  41. Most European countries have implemented a form of school health services (SHS) to provide young children and adolescents with various types of healthcare. No estimations on SHS expenditure for European countr...

    Authors: Simon van der Pol, Maarten J. Postma and Danielle E. M. C. Jansen
    Citation: BMC Health Services Research 2020 20:206
  42. In the absence of adequate and reliable external funding, eye care programs in developing countries need a high level of financial self-sustainability for maintenance and growth. To cope with these cost pressu...

    Authors: Philippe Rakotondrajoa, Tantely Rakotomamonjy, Randrianaivo Jean Baptiste, Lisa Demers, Peter Kileo, Michele Anholt, Jaafar Aghajanian and Ken Bassett
    Citation: BMC Health Services Research 2020 20:205
  43. Those who are homeless are more prone to communicable, respiratory and cardiovascular diseases and are less likely to access healthcare services. In South Africa there are no specific public healthcare service...

    Authors: Deanne Johnston, Patricia McInerney and Jacqui Miot
    Citation: BMC Health Services Research 2020 20:202
  44. The definition and understanding of elder abuse and neglect in nursing homes can vary in different jurisdictions as well as among health care staff, researchers, family members and residents themselves. Differ...

    Authors: Janne Myhre, Susan Saga, Wenche Malmedal, Joan Ostaszkiewicz and Sigrid Nakrem
    Citation: BMC Health Services Research 2020 20:199
  45. Unrecognised and untreated parental mental illness is a major adverse childhood experience with potentially life-long consequences for health and wellbeing. In the United Kingdom (UK) health visitors provide a...

    Authors: Louise Condon, Timothy Driscoll, Joy Merrell, Mel Storey, Amanda Thomas, Beryl Mansel and Sherrill Snelgrove
    Citation: BMC Health Services Research 2020 20:195
  46. Chronic low back pain (CLBP) is a highly prevalent condition that has substantial impact on patients, the healthcare system and society. Pain management services (PMS), which aim to address the complex nature ...

    Authors: Saja H. AlMazrou, Rachel A. Elliott, Roger D. Knaggs and Shiekha S. AlAujan
    Citation: BMC Health Services Research 2020 20:194
  47. In the Netherlands, health care is regulated by the Health and Youth Care Inspectorate. Forty-six indicators are used to prioritize supervision of psychiatric hospitals. The objective of this study is to defin...

    Authors: Pieter van Dijk, Ron Schellings, Brigitte A. B. Essers, Alfons G. Kessels, Ian Leistikow and Maurice P. Zeegers
    Citation: BMC Health Services Research 2020 20:192