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  1. An important contribution to well-being of human beings can be observed by the use of self-medication products that is reflected in the constantly growing volume of over-the-counter (OTC) drugs. The aim of the...

    Authors: Katja Goetz, Matthias Kalder, Ute-Susann Albert and Christian O. Jacke
    Citation: BMC Health Services Research 2020 20:651
  2. For a patient, drug switches are not desirable (either between a brand-name drug and a generic drug, or between two generic drugs of the same active substance). Research into the causes of drug switches, and r...

    Authors: Pieter J. Glerum, Marc Maliepaard, Vincent de Valk, David M. Burger and Kees Neef
    Citation: BMC Health Services Research 2020 20:650
  3. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Maryam Hajiesmaello, Nourossadat Kariman, Hamid Sharif Nia, Giti Ozgoli, Sepideh Hajian, Shahin Bazzazian and Tahereh Mokhtarian-Gilani
    Citation: BMC Health Services Research 2020 20:649

    The original article was published in BMC Health Services Research 2020 20:466

  4. Immigrants are more likely than the majority population to have unmet needs for public mental health services. This study aims to understand potential ethnic differences in preferred help-seeking sources for d...

    Authors: Valeria Markova, Gro M. Sandal and Ståle Pallesen
    Citation: BMC Health Services Research 2020 20:648
  5. The aim of this study was to understand the quality of discharge guidance for patients with chronic diseases, to clarify the gap between patient needs and the content of discharge guidance, and to provide a re...

    Authors: Miao-miao Yang, Wei Liang, Hui Hua Zhao and Ying Zhang
    Citation: BMC Health Services Research 2020 20:647
  6. Organizational health care research focuses on describing structures and processes in organizations and investigating their impact on the quality of health care. In the setting of residential long-term care, t...

    Authors: Johannes Michael Bergmann, Armin Michael Ströbel, Bernhard Holle and Rebecca Palm
    Citation: BMC Health Services Research 2020 20:646
  7. Case mix adjustment is a pre-requisite for valid measurement of healthcare performance and socioeconomic status (SES) is important to account for. Lack of information on individual-level SES has led to investi...

    Authors: Johan Mesterton, Carl Willers, Tobias Dahlström and Ola Rolfson
    Citation: BMC Health Services Research 2020 20:645
  8. In Mexico, patients with hematologic malignancies (HMs) are characterized by being at high risk and advanced stages at diagnosis and by having a low cure rate; yet information on their experiences with health ...

    Authors: Svetlana V. Doubova, Eduardo Terreros-Muñoz, Nancy Delgado-Lòpez, Efreen Horacio Montaño-Figueroa, Claudia Infante-Castañeda and Ricardo Pérez-Cuevas
    Citation: BMC Health Services Research 2020 20:644
  9. To promote the integration of medical resources, Beijing has built medical alliances since 2012, but this reform has not changed the state of disordered medical treatment. Patients are still willing to go to h...

    Authors: Chengsen Cui, Xu Zuo, Yujia Wang, Haiyan Song, Jingyu Shi and Kai Meng
    Citation: BMC Health Services Research 2020 20:643
  10. The high incidence of workplace violence (WPV) in clinical mental health settings has caused a series of negative impacts on nurses, which has subsequently increased public concern. De-escalation (DE) is recom...

    Authors: Junrong Ye, Aixiang Xiao, Chen Wang, Zhichun Xia, Lin Yu, Sijue Li, Jiankui Lin, Yao Liao, Yu Xu and Yun Lei Zhang
    Citation: BMC Health Services Research 2020 20:642
  11. Hospital performance quality assessments inform patients, providers, payers, and purchasers in making healthcare decisions. These assessments have been developed by government, private and non-profit organizat...

    Authors: Kelly J. Thomas Craig, Mollie M. McKillop, Hu T. Huang, Judy George, Ekta S. Punwani and Kyu B. Rhee
    Citation: BMC Health Services Research 2020 20:640
  12. The quality of patient medical records is intrinsically related to patient safety, clinical decision-making, communication between health providers, and continuity of care. Additionally, its data are widely us...

    Authors: Ana Carolina Cintra Nunes Mafra, João Luiz Miraglia, Fernando Antonio Basile Colugnati, Gilberto Soares Lourenço Padilha, Renata Rafaella Santos Tadeucci, Ederson Almeida and Mario Maia Bracco
    Citation: BMC Health Services Research 2020 20:638
  13. The shortage of health workers is a global phenomenon. To meet increasing patient demands on UK health services, providers are increasingly relying on temporary staff to fill permanent posts. This study examin...

    Authors: Michaela Senek, Steve Robertson, Tony Ryan, Rachel King, Emily Wood and Angela Tod
    Citation: BMC Health Services Research 2020 20:637
  14. To protect hospitalized patients, who are more susceptible to complications of influenza, seasonal influenza vaccination of healthcare workers (HCW) has been recommended internationally. However, its effective...

    Authors: Wycliffe Enli Wei, Stephanie Fook-Chong, Wen Kai Chen, Maciej Piotr Chlebicki and Wee Hoe Gan
    Citation: BMC Health Services Research 2020 20:636
  15. It is known that the use of a Patient Decision Aid (PtDA), combined with advice for professionals on how and when to use it, can enhance the involvement of patients in the treatment decision. However, we need ...

    Authors: W. Savelberg, M. Smidt, L. J. Boersma and T. van der Weijden
    Citation: BMC Health Services Research 2020 20:635
  16. There is limited information on the state of emergency medical services (EMS) in Uganda. The available evidence is from studies that focused on either assessing EMS capacity and gaps at the national level espe...

    Authors: Albert Ningwa, Kennedy Muni, Frederick Oporia, Joseph Kalanzi, Esther Bayiga Zziwa, Claire Biribawa and Olive Kobusingye
    Citation: BMC Health Services Research 2020 20:634
  17. Delayed hospital presentation is a hindrance to the optimum clinical outcome of modern therapies of Myocardial infarction (MI). This study aimed to investigate the significant factors associated with prolonged...

    Authors: Abdur Rafi, Zahidus Sayeed, Papia Sultana, Saw Aik and Golam Hossain
    Citation: BMC Health Services Research 2020 20:633
  18. Despite many important developments in the global mental health arena in the past decade, many people with mental health problems still do not have access to good quality mental health care. The aim of this st...

    Authors: Nawaraj Upadhaya, Mark J. D. Jordans, Ramesh P. Adhikari, Dristy Gurung, Ruwayda Petrus, Inge Petersen and Ivan H. Komproe
    Citation: BMC Health Services Research 2020 20:632
  19. Patients admitted to the intensive care unit (ICU) experience sleep disruption caused by a variety of conditions, such as staff activities, alarms on monitors, and overall noise. In this study, we explored the...

    Authors: Roberto Carlos Miranda-Ackerman, Mariana Lira-Trujillo, Alma Carolina Gollaz-Cervantez, Ana Olivia Cortés-Flores, Carlos José Zuloaga-Fernández del Valle, Luis Alberto García-González, Gilberto Morgan-Villela, Francisco José Barbosa-Camacho, Kevin Josue Pintor-Belmontes, Bertha Georgina Guzmán-Ramírez, Aldo Bernal-Hernández, Clotilde Fuentes-Orozco and Alejandro González-Ojeda
    Citation: BMC Health Services Research 2020 20:631
  20. China’s rapidly aging population has led to many challenges related to the health care delivery and financing. Since 2007, the Urban Residents Basic Medical Insurance (URBMI) program has provided financial pro...

    Authors: Wenhui Mao, Yaoguang Zhang, Ling Xu, Zhiwen Miao, Di Dong and Shenglan Tang
    Citation: BMC Health Services Research 2020 20:630
  21. Medical endoscope is widely used in clinical practice for the purpose of diagnosis and treatment, occupying around 5% of the medical device market. Evaluating the true service level of medical endoscope is ess...

    Authors: Jun Zheng, Ligang Lou, Ying Xie, Siyao Chen, Jun Li, Jingming Wei and Jingyi Feng
    Citation: BMC Health Services Research 2020 20:629
  22. Ocular conditions are common following stroke and frequently occur in combination with pre-existing ophthalmologic disease. The Medicare International Statistical Classification of Diseases and Related Health ...

    Authors: Kimberly P. Hreha, Steve R. Fisher, Timothy A. Reistetter, Kenneth Ottenbacher, Allen Haas, Chih-Ying Li, Joshua R. Ehrlich, Diane B. Whitaker and Heather E. Whitson
    Citation: BMC Health Services Research 2020 20:628
  23. There is a gap in the literature regarding what takes place between the announcement of a regulatory intervention, such as an external inspection of a health care organisation, and the inspecting body’s site v...

    Authors: Einar Hovlid, Inger Lise Teig, Kjersti Halvorsen and Jan C. Frich
    Citation: BMC Health Services Research 2020 20:627
  24. The present study aimed to develop an Analytic Network Process (ANP) model to assist policymakers in identifying and prioritizing allocation indicators, which are being used or should be used to distribute dru...

    Authors: Leila Zarei, Najmeh Moradi, Farzad Peiravian and Gholamhosein Mehralian
    Citation: BMC Health Services Research 2020 20:626
  25. World Health Organization initiated community-based rehabilitation (CBR) in 1978, and by now, it has been an essential process of medical services worldwide. China had strengthened primary health care on build...

    Authors: Siliang Chen, Yi Lei, Hua Dai, Jia Wu, Ziyu Yang and Xiaoyang Liao
    Citation: BMC Health Services Research 2020 20:625
  26. Emergency Department (ED) crowding reduces staff satisfaction and healthcare quality and safety, which in turn increase costs. Despite a number of proposed solutions, ED length of stay (LOS) - a main cause of ...

    Authors: Andrea Strada, Niccolò Bolognesi, Lamberto Manzoli, Giorgia Valpiani, Chiara Morotti, Francesca Bravi, Roberto Bentivegna, Elena Forini, Antonella Pesci, Armando Stefanati, Eugenio Di Ruscio and Tiziano Carradori
    Citation: BMC Health Services Research 2020 20:624
  27. In many high-income countries, primary care practitioners are the main point of referral for specialist mental health services. In England, Child and Adolescent Mental Health Services (CAMHS) are increasingly ...

    Authors: Stephen Rocks, Margaret Glogowska, Melissa Stepney, Apostolos Tsiachristas and Mina Fazel
    Citation: BMC Health Services Research 2020 20:623
  28. Residents living in sheltered housing depend on help from healthcare personnel (HCP) with medication management, regarding regular long-term and pro re nata (PRN) medication. The HCP assess the need for PRN me...

    Authors: Marianne Kollerøs Nilsen, Hege Sletvold and Rose Mari Olsen
    Citation: BMC Health Services Research 2020 20:622
  29. With an increasing number of countries implementing Option B+ guidelines of lifelong antiretroviral therapy (ART) for all pregnant and breastfeeding women, there is urgent need to identify effective approaches...

    Authors: Allison Zerbe, Kirsty Brittain, Tamsin K. Phillips, Victoria O. Iyun, Joanna Allerton, Andile Nofemela, Cathy D. Kalombo, Landon Myer and Elaine J. Abrams
    Citation: BMC Health Services Research 2020 20:621
  30. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Robyn Littlewood, Oliver J. Canfell and Frank Tracey
    Citation: BMC Health Services Research 2020 20:620

    The original article was published in BMC Health Services Research 2020 20:589

  31. This study examined access to health care in an occupational context in an urban city of India. Many people migrate from rural areas to cities, often across Indian states, for employment prospects. The purpose...

    Authors: Maija Santalahti, Kumar Sumit and Mikko Perkiö
    Citation: BMC Health Services Research 2020 20:619
  32. In order to make optimal long-term care-related decisions, it is important to take a societal perspective. Shanghai is one of the pilot cities of social long-term care insurance in China. However, little knowl...

    Authors: Wenwei Liu, Tongzhou Lyu, Xiaoyi Zhang, Suwei Yuan and Huimin Zhang
    Citation: BMC Health Services Research 2020 20:618
  33. Chronic care models like the Integrated Chronic Disease Management (ICDM) model strive to improve the efficiency and quality of care for patients with chronic diseases. However, there is a dearth of studies as...

    Authors: Limakatso Lebina, Tolu Oni, Olufunke A. Alaba and Mary Kawonga
    Citation: BMC Health Services Research 2020 20:617
  34. In the regulation of healthcare, the subject of patient and family involvement figures increasingly prominently on the agenda. However, the literature on involving patients and families in regulation is still ...

    Authors: Siri Wiig, Suzanne Rutz, Alan Boyd, Kate Churruca, Sophia Kleefstra, Cecilie Haraldseid-Driftland, Jeffrey Braithwaite, Jane O’Hara and Hester van de Bovenkamp
    Citation: BMC Health Services Research 2020 20:616
  35. Cerebral Palsy (CP) refers to the permanent disorders involving postural and movement control as a result of injury to the developing brain. As a result of impairment in postural and movement control, children...

    Authors: Auwal Abdullahi and Auwal Isah
    Citation: BMC Health Services Research 2020 20:615
  36. To reduce maternal mortality Tanzania introduced Maternal Death Surveillance and Response (MDSR) system in 2015 as recommended by World Health Organization (WHO). All health facilities are to notify and review...

    Authors: Ali Said, Mats Malqvist, Andrea B. Pembe, Siriel Massawe and Claudia Hanson
    Citation: BMC Health Services Research 2020 20:614
  37. Older patients with multimorbidity have complex health and social care needs, associated with elevated use of health care resources. The aim of this study is to evaluate the impact of CareWell integrated care ...

    Authors: Maider Mateo-Abad, Nerea González, Ane Fullaondo, Marisa Merino, Lierni Azkargorta, Anna Giné, Dolores Verdoy, Itziar Vergara and Esteban de Manuel Keenoy
    Citation: BMC Health Services Research 2020 20:613
  38. Community Health Workers (CHWs) are an important human resource in improving community malaria intervention coverages and success in reducing malaria incidence has been attributed to them. However, despite thi...

    Authors: Helen Mwiinga Chipukuma, Hikabasa Halwiindi, Joseph Mumba Zulu, Steven Chifundo Azizi and Choolwe Jacobs
    Citation: BMC Health Services Research 2020 20:612
  39. The vertical integration of medical delivery systems (VIMDSs) is a reform direction both in China and worldwide. We conducted a controlled economic experiment to explore decision-making by managers of medical ...

    Authors: Yunque Bo, Miaojie Qi, Siyu Liu, Jiyu Cui and Youli Han
    Citation: BMC Health Services Research 2020 20:611
  40. Pharmacy service is an essential part of a healthcare system. The profession of pharmacy is well recognized and is practiced to its full potential in developed countries however, it is underutilized in develop...

    Authors: Nabeel Khan, Ken McGarry, Atta Abbas Naqvi, Muhammad Shahid Iqbal and Zaki Haider
    Citation: BMC Health Services Research 2020 20:610
  41. The Partners at Care Transitions Measure (PACT-M) is a patient-reported questionnaire for evaluation of the quality and safety of care transitions from hospital to home, as experienced by older adults. PACT-M ...

    Authors: Eirini Oikonomou, Bethan Page, Rebecca Lawton, Jenni Murray, Helen Higham and Charles Vincent
    Citation: BMC Health Services Research 2020 20:608
  42. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Berber Brouns, Leti van Bodegom-Vos, Arend J. de Kloet, Thea P. M. Vliet Vlieland, Ingrid L. C. Gil, Lígia M. N. Souza, Lucia W. Braga and Jorit J. L. Meesters
    Citation: BMC Health Services Research 2020 20:607

    The original article was published in BMC Health Services Research 2020 20:488

  43. Total Healthcare Expenditure (THE) has increased substantially in all countries. Since the health system reform and health policy environment differ from each country, it is necessary to analyze the motivation...

    Authors: Jifei Hou, Liqi Tian, Yun Zhang, Yanzheng Liu, Jing Li and Yue Wang
    Citation: BMC Health Services Research 2020 20:606
  44. Chronic pain is a widespread problem that is usually approached by focusing on its psychological aspects or on trying to reduce the pain from the pain generator. Patients report that they feel responsible for ...

    Authors: Johan Hambraeus, Kjerstin S. Hambraeus and Klas-Göran Sahlen
    Citation: BMC Health Services Research 2020 20:604
  45. The aging of Pakistani immigrants in Norway raises questions related to their increased need for care and help from relatives, as well as those concerning what future formal and informal care and healthcare ac...

    Authors: Sanjana Arora, Bernd Rechel, Astrid Bergland, Melanie Straiton and Jonas Debesay
    Citation: BMC Health Services Research 2020 20:603
  46. An increasing number of patients undergoing hip or knee replacement have chronic diseases. It has been suggested that the presence of chronic diseases may affect access to this type of surgery in the English N...

    Authors: Bélène Podmore, Andrew Hutchings, Sujith Konan, John Robson and Jan van der Meulen
    Citation: BMC Health Services Research 2020 20:602
  47. Working effectively with Aboriginal and Torres Strait Islander people is important for maximising the effectiveness of a health care interaction between and Aboriginal and Torres Strait Islander patients and a...

    Authors: Annabelle M. Wilson, Janet Kelly, Michelle Jones, Kim O’Donnell, Sandra Wilson, Emma Tonkin and Anthea Magarey
    Citation: BMC Health Services Research 2020 20:601
  48. To estimate the prevalence of pain among people aged 45 years and older in China, to analyze the effect factors of pain and pain related economic burden.

    Authors: Yudian Qiu, Hu Li, Ziyi Yang, Qiang Liu, Kai Wang, Rujun Li, Dan Xing, Yunfei Hou and Jianhao Lin
    Citation: BMC Health Services Research 2020 20:600