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  1. Hearing aids (HA) is the primary medical intervention aimed to reduce hearing handicap. This study assessed the cost-effectiveness of HA for older adults who were volunteered to be screened for hearing loss in...

    Authors: Palvinder Kaur, Sheue Lih Chong, Palvannan Kannapiran, W.-S. Kelvin Teo, Charis Ng Wei Ling, Chiang Win Weichen, Gan Ruling, Lee Sing Yin, Tang Ying Leng, Soo Ying Pei, Then Tze Kang, Lim Zhen Han, Lin Peizhen, Lynne Lim Hsueh Yee and Pradeep Paul George
    Citation: BMC Health Services Research 2020 20:1112
  2. This Consensus Statement introduces a standardized framework, in a checklist format, to support future development and reporting of TDABC studies in healthcare, and to encourage their reproducibility. Addition...

    Authors: Ana Paula Beck da Silva Etges, Carisi Anne Polanczyk and Richard D. Urman
    Citation: BMC Health Services Research 2020 20:1107
  3. Patient experience is an important indicator of quality of health care. In Norway, little is known about the quality of health care for immigrants. The aim of this study was to compare patient-reported experie...

    Authors: Marte Kjøllesdal, Thor Indseth, Hilde Hestad Iversen and Oyvind Bjertnaes
    Citation: BMC Health Services Research 2020 20:1106
  4. Individuals with diabetes are using mobile health (mHealth) to track their self-management. However, individuals can understand even more about their diabetes by sharing these patient-gathered data (PGD) with ...

    Authors: Meghan Bradway, Rebecca L. Morris, Alain Giordanengo and Eirik Årsand
    Citation: BMC Health Services Research 2020 20:1104
  5. Breast cancer is the most commonly diagnosed cancer in Australian women. Providing timely diagnostic assessment services for screen-detected abnormalities is a core quality indicator of the population-based sc...

    Authors: Karen Johnston, Deborah Smith, Robyn Preston, Rebecca Evans, Karen Carlisle, Janet Lengren, Helen Naess, Elizabeth Phillips, Greg Shephard, Lorraine Lydiard, Debbie Lattimore and Sarah Larkins
    Citation: BMC Health Services Research 2020 20:1103
  6. As the prevalence of multi-morbidity increases in ageing societies, health and social care systems face the challenge of providing adequate care to persons with complex needs. Approaches that integrate care ac...

    Authors: Thomas Czypionka, Markus Kraus, Miriam Reiss, Erik Baltaxe, Josep Roca, Sabine Ruths, Jonathan Stokes, Verena Struckmann, Romana Tandara Haček, Antal Zemplényi, Maaike Hoedemakers and Maureen Rutten-van Mölken
    Citation: BMC Health Services Research 2020 20:1102
  7. In South Africa (SA), clinics and community health centres are the predominant primary level health care facilities in the public health sector. As part of legislated health governance requirements, clinic com...

    Authors: Natasha Esau, René English and Maylene Shung-King
    Citation: BMC Health Services Research 2020 20:1101
  8. Although Japan has a decentralized public health system, local governments have considered expert opinions over those of the community in decisions about public health programs. Differences in communities’ int...

    Authors: Marinda Asiah Nuril Haya, Shuhei Ichikawa, Yukino Shibagaki, Hideki Wakabayashi and Yousuke Takemura
    Citation: BMC Health Services Research 2020 20:1100
  9. The NHS Diabetes Prevention Programme (NHS-DPP) is a nine-month, group-based behavioural intervention for adults in England at risk of developing Type 2 diabetes. Four independent providers were commissioned t...

    Authors: Rhiannon E. Hawkes, Elaine Cameron, Sarah Cotterill, Peter Bower and David P. French
    Citation: BMC Health Services Research 2020 20:1098
  10. There is consensus that vitamin D supplementation is often indicated but population-based screening by laboratory testing for vitamin D deficiency is inadequate. Testing should be restricted to people at high ...

    Authors: Stefan Essig, Christoph Merlo, Oliver Reich and Maria Trottmann
    Citation: BMC Health Services Research 2020 20:1097
  11. There is growing interest in and focus on healthcare services research to identify factors associated with innovation in healthcare organizations. However, previous innovation research has concentrated primari...

    Authors: Terje Slåtten, Barbara Rebecca Mutonyi and Gudbrand Lien
    Citation: BMC Health Services Research 2020 20:1096
  12. A new special reimbursement scheme (SRS) for non-insulin medications used for treatment of hyperglycaemia in type 2 diabetes (T2D) was implemented in Finland on January 1, 2017. The new SRS affected all commun...

    Authors: Piia Lavikainen, Emma Aarnio, Kari Jalkanen, Hilkka Tirkkonen, Päivi Rautiainen, Tiina Laatikainen and Janne Martikainen
    Citation: BMC Health Services Research 2020 20:1095
  13. Healthcare professionals are experiencing unprecedented levels of occupational stress and burnout. Higher stress and burnout in health professionals is linked with the delivery of poorer quality, less safe pat...

    Authors: Judith Johnson, Ruth Simms-Ellis, Gillian Janes, Thomas Mills, Luke Budworth, Lauren Atkinson and Reema Harrison
    Citation: BMC Health Services Research 2020 20:1094
  14. Shared decision-making (SDM) is a process whereby clinicians and patients work together to select treatments based on both the patient’s preferences and clinical evidence. Although patients with psychotic diso...

    Authors: Espen W. Haugom, Bjørn Stensrud, Gro Beston, Torleif Ruud and Anne S. Landheim
    Citation: BMC Health Services Research 2020 20:1093
  15. Evidence-based family support programs such as the Triple P – Positive Parenting Program have the potential to enhance the well-being of children and families. However, they cannot achieve their expected outco...

    Authors: Marie-Kim Côté and Marie-Hélène Gagné
    Citation: BMC Health Services Research 2020 20:1092
  16. Regional variation in healthcare utilization could reflect unequal access to care, which may lead to detrimental consequences to quality of care and costs. The aims of this study were to a) describe the degree...

    Authors: Wenjia Wei, Agne Ulyte, Oliver Gruebner, Viktor von Wyl, Holger Dressel, Beat Brüngger, Eva Blozik, Caroline Bähler, Julia Braun and Matthias Schwenkglenks
    Citation: BMC Health Services Research 2020 20:1091
  17. Hospital at home (HaH) provides acute or subacute care in a patient’s home, that normally would require a hospital stay. HaH has consistently been shown to improve patient outcomes and reduce health care costs...

    Authors: Anthony Hecimovic, Vesna Matijasevic and Steven A. Frost
    Citation: BMC Health Services Research 2020 20:1090
  18. The cost of anticancer drugs is constantly growing. The aim of this study was determine the impact in terms of cost reduction for anticancer drug in the Italian Health Service due to patient participation in c...

    Authors: Francesca D’Ambrosio, Gianfranco De Feo, Gerardo Botti, Arturo Capasso, Sandro Pignata, Piera Maiolino, Maria Triassi, Antonio Nardone, Franco Perrone, Michela Piezzo, Antonio Maria Grimaldi, Ida Palazzo, Immacolata De Stasio, Roberta D’Aniello, Alessandro Morabito and Giacomo Pascarella
    Citation: BMC Health Services Research 2020 20:1089
  19. Access to and delivery of comprehensive emergency obstetric and neonatal care (CEmONC) services are often weak in low and middle-income countries affecting maternal and infant health outcomes. There are no stu...

    Authors: Edward Kwabena Ameyaw, Roberta Mensima Amoah, Carolyne Njue, Nguyen Toan Tran and Angela Dawson
    Citation: BMC Health Services Research 2020 20:1088
  20. Integrated utilisation of digital health data has the power to transform healthcare to deliver more efficient and effective services, and the learning health system (LHS) is emerging as a model to achieve this...

    Authors: Joanne Enticott, Sandra Braaf, Alison Johnson, Angela Jones and Helena J. Teede
    Citation: BMC Health Services Research 2020 20:1087
  21. Involving a patient’s relatives is a complex endeavour, especially in emergency departments (EDs). Generally, relatives are recognized as vital partners in health care, but in-depth knowledge on how these fami...

    Authors: Susanne Nissen Sagoo and Regine Grytnes
    Citation: BMC Health Services Research 2020 20:1086
  22. Domestic violence and abuse is a violation of human rights which damages the health and wellbeing of victims, their families and their friends. There has been less research on the experiences and support needs...

    Authors: Alyson L. Huntley, Eszter Szilassy, Lucy Potter, Alice Malpass, Emma Williamson and Gene Feder
    Citation: BMC Health Services Research 2020 20:1085
  23. Despite international treatment guidelines currently advocating oral anticoagulants (OACs) as the only appropriate stroke prevention therapy for patients with atrial fibrillation (AF) and evidence that OACs ca...

    Authors: Vanessa W. S. Ng, Chung-Wah Siu, Patrick K. C. Chiu, Carolyn P. L. Kng, Elizabeth Jamieson, Ian C. K. Wong and May P. S. Lam
    Citation: BMC Health Services Research 2020 20:1084
  24. As part of their mandate to protect the public, dental regulatory authorities (DRA) in Canada are responsible for investigating complaints made by members of the public. To gain an understanding of the nature ...

    Authors: Monika Roerig, Julie Farmer, Abdulrahman Ghoneim, Noha Gomaa, Laura Dempster, Krystal Evans, Wanda La and Carlos Quiñonez
    Citation: BMC Health Services Research 2020 20:1083
  25. Aboriginal and Torres Strait Islander people have high rates of avoidable hospital admissions for chronic conditions, however little is known about the frequency of avoidable admissions for this population. Th...

    Authors: Amanda Jayakody, Christopher Oldmeadow, Mariko Carey, Jamie Bryant, Tiffany Evans, Stephen Ella, John Attia, Simon Towle and Robert Sanson-Fisher
    Citation: BMC Health Services Research 2020 20:1082
  26. Providing viral load (VL) results to people living with HIV (PLHIV) on antiretroviral therapy (ART) remains a challenge in low and middle-income countries. Point-of-care (POC) VL testing could improve ART moni...

    Authors: Lindani Msimango, Andrew Gibbs, Hlengiwe Shozi, Hope Ngobese, Hilton Humphries, Paul K. Drain, Nigel Garrett and Jienchi Dorward
    Citation: BMC Health Services Research 2020 20:1081
  27. Chronic non-communicable diseases (NCDs) are the leading cause of multimorbidity. Access to effective and equitable health services that meet NCDs’ needs is still limited in many countries. This constitutes th...

    Authors: Ana Sara Semeão de Souza and José Ueleres Braga
    Citation: BMC Health Services Research 2020 20:1080
  28. As most low and middle-income countries seek to achieve universal health coverage targets, there is an ever-increasing need to train human resources with the required core skills and competencies. This study r...

    Authors: Maio Bulawayo, Adam Silumbwe, Margarate Nzala Munakampe, Nawa Mukumbuta, Juliet Musabula, Mwimba Chewe, Chris Mweemba, Charles Michelo and Peter Hangoma
    Citation: BMC Health Services Research 2020 20:1079
  29. The accurate identification of venous thromboembolism prophylaxis implementation barriers is an important part of prophylaxis prevention. However, in China, data to help identify these barriers is limited. Thi...

    Authors: Yaping Xu, Wei Wang, Kaiyuan Zhen and Jing Zhao
    Citation: BMC Health Services Research 2020 20:1078
  30. Cardiovascular diseases (CVDs) are the leading cause of mortality in India. India has rolled out Comprehensive Primary Health Care (CPHC) reforms including population based screening for hypertension and diabe...

    Authors: Devaki Nambiar, Soumyadeep Bhaumik, Anita Pal and Rajani Ved
    Citation: BMC Health Services Research 2020 20:1077
  31. Arthritis is a highly prevalent disease and leading cause of disability in the Indigenous population. A novel model of care consisting of a rheumatology outreach clinic in an on-reserve primary healthcare cent...

    Authors: Adalberto Loyola-Sanchez, Ingris Pelaez-Ballestas, Lynden Crowshoe, Diane Lacaille, Rita Henderson, Ana Rame, Tessa Linkert, Tyler White and Cheryl Barnabe
    Citation: BMC Health Services Research 2020 20:1076
  32. Long term care (LTC) facilities provide health services and assist residents with daily care. At times residents may require transfer to emergency departments (ED), depending on the severity of their change in...

    Authors: Abraham Munene, Eddy Lang, Vivian Ewa, Heather Hair, Greta Cummings, Patrick McLane, Eldon Spackman, Peter Faris, Nancy Zuzic, Patrick B. Quail, Marian George, Anne Heinemeyer, Daniel Grigat, Mark McMillen, Shawna Reid and Jayna Holroyd-Leduc
    Citation: BMC Health Services Research 2020 20:1075
  33. Increasing numbers of nurses, pharmacists and allied health professionals across the world have prescribing rights for medicines: over 90,000 of the eligible United Kingdom workforce are qualified as non-docto...

    Authors: Nicola Carey, Judith Edwards, Simon Otter, Heather Gage, Peter Williams, Molly Courtenay, Ann Moore and Karen Stenner
    Citation: BMC Health Services Research 2020 20:1074
  34. To identify and rank the importance of key determinants of high medical expenses among breast cancer patients and to understand the underlying effects of these determinants.

    Authors: Liangyuan Hu, Lihua Li, Jiayi Ji and Mark Sanderson
    Citation: BMC Health Services Research 2020 20:1066
  35. The number and severity of nonconformities generated during an audit of a medicine testing laboratory indicates its level of quality compliance. Quality standards are established and maintained to ensure the r...

    Authors: Mercy A. Okezue, Mojisola C. Adeyeye, Steve J. Byrn, Victor O. Abiola and Kari L. Clase
    Citation: BMC Health Services Research 2020 20:1065
  36. Patients’ competencies and resources to manage their own health, which is termed health literacy, is a necessity for better health outcomes. Thus, it is relevant to have a comprehensive health literacy measure...

    Authors: Millicent Addai Boateng, Peter Agyei-Baffour, Sanne Angel and Ulrika Enemark
    Citation: BMC Health Services Research 2020 20:1064
  37. Improving the quality of healthcare has proven to be a challenging task despite longstanding efforts. Approaches to improvements that consider the strong influence of local context as well as stakeholders’ dif...

    Authors: Hanna Augustsson, Kate Churruca and Jeffrey Braithwaite
    Citation: BMC Health Services Research 2020 20:1063
  38. Some sub-types of haematological cancers are acute and require intensive treatment soon after diagnosis. Other sub-types are chronic, relapse over many years and require life-long cycles of monitoring interspe...

    Authors: Anne Herrmann, Elise Mansfield, Flora Tzelepis, Marita Lynagh and Alix Hall
    Citation: BMC Health Services Research 2020 20:1062
  39. The optimal method to collect accurate healthcare utilisation data in people with chronic obstructive pulmonary disease (COPD) is not well established. The aim of this study was to determine feasibility and co...

    Authors: Chantal L. Grimwood, Anne E. Holland, Christine F. McDonald, Ajay Mahal, Catherine J. Hill, Annemarie L. Lee, Narelle S. Cox, Rosemary Moore, Caroline Nicolson, Paul O’Halloran, Aroub Lahham, Rebecca Gillies and Angela T. Burge
    Citation: BMC Health Services Research 2020 20:1061
  40. People who use substances experience high levels of substance-related stigma, both within and outside of health care settings, which can prevent people from help-seeking and contribute further to health inequi...

    Authors: Karen Urbanoski, Bernadette Pauly, Dakota Inglis, Fred Cameron, Troy Haddad, Jack Phillips, Paige Phillips, Conor Rosen, Grant Schlotter, Elizabeth Hartney and Bruce Wallace
    Citation: BMC Health Services Research 2020 20:1060
  41. Healthcare organisations are complex social entities, comprising of multiple stakeholders with differing priorities, roles, and expectations about how care should be delivered. To reach agreement among these d...

    Authors: Lisa Rogers, Aoife De Brún, Sarah A. Birken, Carmel Davies and Eilish McAuliffe
    Citation: BMC Health Services Research 2020 20:1059
  42. Since 2015, China has been rolling out the pricing reform for drugs and medical services (PRDMS) in the urban public hospitals in order to reduce drug expenditures and to relieve financial burdens of patients....

    Authors: Xiaoxi Zhang, Hongyu Lai, Lidan Zhang, Jiangjiang He, Bo Fu and Chunlin Jin
    Citation: BMC Health Services Research 2020 20:1058
  43. The growing demand for LTC (Long-term care) services for disabled elderly has become a daunting task for countries worldwide, especially China, where population aging is particularly severe. According to CSY (...

    Authors: Linhong Chen, Lu Zhang and Xiaocang Xu
    Citation: BMC Health Services Research 2020 20:1057
  44. Increasing mental health problems and scarce treatment resources put pressure on mental health services to make innovations in service provision, such as developing differentiated services adapted to different...

    Authors: Hilde V. Markussen, Lene Aasdahl and Marit B. Rise
    Citation: BMC Health Services Research 2020 20:1056
  45. In the light of “Internet plus”, hospitals are following the trend of using mobile internet and adopting a strategy of spreading public health knowledge through mobile terminals. WeChat is a social media with ...

    Authors: Jie Wang and Lanting Wu
    Citation: BMC Health Services Research 2020 20:1055
  46. Task shifting and task sharing in health care are rapidly becoming more common as the shortage of physicians increases. However, research has not yet examined the changing roles of hospital administrative staf...

    Authors: Naomi Akiyama, Tomoya Akiyama, Kenshi Hayashida, Takeru Shiroiwa and Keisuke Koeda
    Citation: BMC Health Services Research 2020 20:1054
  47. The outbreak of the novel coronavirus (COVID-19) has rapidly spread, causing million confirmed cases, thousands of deaths, and economic losses. The number of cases of COVID-19 in Jakarta is the largest in Indo...

    Authors: Florence Elfriede Sinthauli Silalahi, Fahrul Hidayat, Ratna Sari Dewi, Nugroho Purwono and Nadya Oktaviani
    Citation: BMC Health Services Research 2020 20:1053
  48. Physical activity (PA) is a well-established therapeutic modality for the maintenance and improvement of long-term health in cystic fibrosis (CF). Healthcare professionals (HCP) are considered credible and wel...

    Authors: Nicola Hurley, Bróna Kehoe, Noel McCaffrey, Karen Redmond, Lydia Cullen and Niall M. Moyna
    Citation: BMC Health Services Research 2020 20:1052
  49. Medical Financial Assistance (MFA) provides health insurance and financial support for millions of low income and disabled Chinese people, yet there has been little systematic analysis focused on this vulnerab...

    Authors: Yangling Ren, Zhongliang Zhou, Guanping Liu, Chi Shen, Dan Cao, Tiange Xu, Jane M. Fry, Rashed Nawaz, Dantong Zhao, Min Su, Tingshuai Ge, Yafei Si and Gang Chen
    Citation: BMC Health Services Research 2020 20:1051