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  1. Inappropriate prescribing of diagnostic procedures leads to overdiagnosis, overtreatment and resource waste in healthcare systems. Effective strategies to measure and to overcome inappropriateness are essentia...

    Authors: Francesco Venturelli, Marta Ottone, Fabio Pignatti, Eletta Bellocchio, Mirco Pinotti, Giulia Besutti, Olivera Djuric and Paolo Giorgi Rossi
    Citation: BMC Health Services Research 2021 21:103
  2. An amendment to this paper has been published and can be accessed via the original article.

    Authors: Ferdinand Bastiaens, Di-Janne Barten and Cindy Veenhof
    Citation: BMC Health Services Research 2021 21:102

    The original article was published in BMC Health Services Research 2021 21:19

  3. Caregiving is a demanding role that can negatively impact a person’s health and well-being. As such, adequate access to health care is important for maintaining the family caregiver’s own personal health. The ...

    Authors: Jill C. Slaboda, Sandahl H. Nelson, Zia Agha and Gregory J. Norman
    Citation: BMC Health Services Research 2021 21:101
  4. The Improving Wisely intervention is a peer-to-peer audit and feedback intervention to reduce overuse of Mohs Micrographic Surgery (MMS). The objective of this study was to conduct a process evaluation to eval...

    Authors: Christine Fahim, William E. Bruhn, John G. Albertini and Marty A. Makary
    Citation: BMC Health Services Research 2021 21:100
  5. Access to health care facilities is a key requirement to enhance safety for mothers and newborns during labour and delivery. Haydom Lutheran Hospital (HLH) is a regional hospital in rural Tanzania with a catch...

    Authors: Corinna Vossius, Estomih Mduma, Robert Moshiro, Paschal Mdoe, Jan Terje Kvaløy, Hussein Kidanto, Sara Lyanga and Hege Ersdal
    Citation: BMC Health Services Research 2021 21:99
  6. Psychological interventions (PIs) are good practice treatment for both subthreshold and diagnosed mental disorders. Australia has implemented major reforms to expand the provision of subsidised psychological s...

    Authors: Imogen S. Page, Claudia Sparti, Damian Santomauro and Meredith G. Harris
    Citation: BMC Health Services Research 2021 21:98
  7. The importance of the therapeutic relationship is widely recognised across healthcare professions. Despite the importance of therapeutic relationships, there are significant gaps in the knowledge base on how t...

    Authors: Ayana Horton, Gail Hebson and David Holman
    Citation: BMC Health Services Research 2021 21:97
  8. Poorer cancer outcomes of Indigenous Australians in Australia’s Northern Territory (NT) compared with their non-Indigenous counterparts are partially due to diminished access to cancer treatment services (CTS)...

    Authors: Kate Anderson, Abbey Diaz, Darshit Rajeshkumar Parikh and Gail Garvey
    Citation: BMC Health Services Research 2021 21:95
  9. Literature about participation in health and social services suggests that youth, and more specifically Indigenous youth, are difficult to engage within health and social services. Youth are less likely to acc...

    Authors: Sarah Louise Fraser, Louise Moulin, Dominique Gaulin and Jennifer Thompson
    Citation: BMC Health Services Research 2021 21:94
  10. Patient Reported Experience Measures (PREMs) are recognized as an important indicator of high quality care and person-centeredness. PREMs are increasingly adopted for paediatric care, but there is little publi...

    Authors: Ilaria Corazza, Kendall Jamieson Gilmore, Francesca Menegazzo and Valts Abols
    Citation: BMC Health Services Research 2021 21:93
  11. Effective implementation of nutrition and dietetics interventions necessitates professionals in these fields to possess the requisite competencies for health systems performance. This study explored the stakeh...

    Authors: Peterson Kato Kikomeko, Sophie Ochola, Archileo N. Kaaya, Irene Ogada, Tracy Lukiya Birungi and Peace Nakitto
    Citation: BMC Health Services Research 2021 21:92
  12. Non-communicable diseases are leading causes of death and disability across the world. Countries with the highest non-communicable disease (NCD) burden in the WHO European Region are often those that have some...

    Authors: Tiina Laatikainen, Anastasiya Dumcheva, Tetiana Kiriazova, Oleksandr Zeziulin, Laura Inglin, Dylan Collins and Jill Farrington
    Citation: BMC Health Services Research 2021 21:91
  13. Healthcare spending has grown over the last decades in all developed countries. Making hard choices for investments in a rational, evidence-informed, systematic, transparent and legitimate manner constitutes a...

    Authors: Brayan V. Seixas, Dean A. Regier, Stirling Bryan and Craig Mitton
    Citation: BMC Health Services Research 2021 21:90
  14. The indication for prescribing a particular medication, or its reason for use (RFU) is a crucial piece of information for all those involved in the circle of care. Research has shown that sharing RFU informati...

    Authors: Colin Whaley, Ashley Bancsi, Joanne Man-Wai Ho, Catherine M. Burns and Kelly Grindrod
    Citation: BMC Health Services Research 2021 21:89
  15. Hand hygiene (HH) among healthcare workers (HCWs) is critical for infection prevention and control (IPC) in healthcare facilities (HCFs). Nonetheless, it remains a challenge in HCFs, largely due to lack of hig...

    Authors: Richard K. Mugambe, Jane Sembuche Mselle, Tonny Ssekamatte, Moses Ntanda, John Bosco Isunju, Solomon T. Wafula, Winnifred K. Kansiime, Prossy Isubikalu, David Ssemwanga, Habib Yakubu and Christine L. Moe
    Citation: BMC Health Services Research 2021 21:88
  16. Longer wait time in ambulatory clinics can disrupt schedules and decrease satisfaction. We investigated factors associated with patient wait time (WT, check-in to examination room placement), approximate clini...

    Authors: Daniel Jonathan Kagedan, Stephen B. Edge and Kazuaki Takabe
    Citation: BMC Health Services Research 2021 21:87
  17. An increased and/or stable proportion of the child and adolescent population reports symptoms of impaired health, and the symptoms can be identified early. Therefore, structured child- and parent-reported outc...

    Authors: Thomas Westergren, Eirin Mølland, Kristin Haraldstad, Åshild Tellefsen Håland, Unni Mette Stamnes Köpp, Liv Fegran and Eirik Abildsnes
    Citation: BMC Health Services Research 2021 21:86
  18. Due to regional, professional, and resource limitations, access to mental health care for Canada’s Indigenous peoples can be difficult. Telemental health (TMH) offers the opportunity to provide care across vas...

    Authors: Zhida Shang, Antonia Arnaert, Yvonne Hindle, Zoumanan Debe, Geneviève Côté-Leblanc and Amine Saadi
    Citation: BMC Health Services Research 2021 21:85
  19. The incidence and prevalence of stroke among the young are increasing in the US. Data on healthcare utilization prior to stroke is limited. We hypothesized those < 45 years were less likely than those 45–65 ye...

    Authors: Brandi L. Vollmer, Xing Chen, Erin R. Kulick, Mitchell S. V. Elkind and Amelia K. Boehme
    Citation: BMC Health Services Research 2021 21:84
  20. Continuous quality improvement processes in health care were developed for use at health facility level, and that is where they have been used the most, often addressing defined care processes. However, in dif...

    Authors: Hector Tibeihaho, Charles Nkolo, Robert Anguyo Onzima, Florence Ayebare and Dorcus Kiwanuka Henriksson
    Citation: BMC Health Services Research 2021 21:83
  21. Given projected shortages of critical care capacity in public hospitals during the COVID-19 pandemic, the South African government embarked on an initiative to purchase this capacity from private hospitals. In...

    Authors: S. M. Cleary, T. Wilkinson, C. R. Tamandjou Tchuem, S. Docrat and G. C. Solanki
    Citation: BMC Health Services Research 2021 21:82
  22. The workforce shortage of health professionals is a matter of global concern. Among possible causative factors in this shortage are the incompatibility of health professionals’ work with their private life, wh...

    Authors: Karin A. Peter, Ruud J. G. Halfens, Sabine Hahn and Jos M. G. A. Schols
    Citation: BMC Health Services Research 2021 21:81
  23. Community pharmacies provide an appropriate setting to deliver minor ailment services (MASs). Many community pharmacy services have been developed previously without stakeholder involvement. As a result, imple...

    Authors: Sarah Dineen-Griffin, Shalom I. Benrimoj, Kylie A. Williams and Victoria Garcia-Cardenas
    Citation: BMC Health Services Research 2021 21:80
  24. Preventing falls in hospital is a perennial patient safety issue. The University Hospital Coventry and Warwickshire initiated a programme to train ward staff in accordance with guidelines. The National Institu...

    Authors: Diane Sheppard, Elaine Clarke, Karla Hemming, James Martin and Richard Lilford
    Citation: BMC Health Services Research 2021 21:79
  25. Diabetes mellitus is a known risk factor for infection. Pay for Performance (P4P) program is designed to enhance the comprehensive patient care. The aim of this study is to evaluate the effect of the P4P progr...

    Authors: Yi-Fang Wu, Mei-Yen Chen, Tien-Hsing Chen, Po-Chang Wang, Yun-Shing Peng and Ming-Shyan Lin
    Citation: BMC Health Services Research 2021 21:78
  26. Obstructive sleep apnea is common among rural Veterans, however, access to diagnostic sleep testing, sleep specialists, and treatment devices is limited. To improve access to sleep care, the Veterans Health Ad...

    Authors: Francesca M. Nicosia, Bhavika Kaul, Annette M. Totten, Molly C. Silvestrini, Katherine Williams, Mary A. Whooley and Kathleen F. Sarmiento
    Citation: BMC Health Services Research 2021 21:77
  27. A vast array of literature has established that high maternity expenditure precludes women from accessing health services. Further, this maternity expenditure takes catastrophic form, forcing individuals or ho...

    Authors: Niharika Mahajan and Baljit Kaur
    Citation: BMC Health Services Research 2021 21:76
  28. Service reconfiguration of inpatient services in a hospital includes complete and partial closure of all emergency inpatient facilities. The “natural experiment” of service reconfiguration may give insight int...

    Authors: Joanne Martin, Edwin Amalraj Raja and Steve Turner
    Citation: BMC Health Services Research 2021 21:75
  29. While millions of women in many African countries have little autonomy in health care decision-making, in most low and middle-income countries, including Ethiopia, it has been poorly studied. Hence, it is impo...

    Authors: Getayeneh Antehunegn Tesema, Yigizie Yeshaw, Ayenew Kasie, Alemneh Mekuriaw Liyew, Achamyeleh Birhanu Teshale and Adugnaw Zeleke Alem
    Citation: BMC Health Services Research 2021 21:74
  30. Knowledge resources are in most productive sectors distinctive in terms of competitiveness. Still, in the health sector, they can have an impact on the health of the population, help make the organisations mor...

    Authors: Simona Alfiero, Valerio Brescia and Fabrizio Bert
    Citation: BMC Health Services Research 2021 21:73

    The Correction to this article has been published in BMC Health Services Research 2021 21:165

  31. The adherence pattern of antiepileptic drugs (AEDs) among patients with epilepsy is relatively lower in the United States and different European countries. However, adherence and cost analysis of AEDs in Asian...

    Authors: Muhammad Arif Asghar, Ahad Abdul Rehman, Muhammad Liaquat Raza, Yousra Shafiq and Muhammad Asif Asghar
    Citation: BMC Health Services Research 2021 21:72
  32. Health care administrators must establish and promote effective partnerships with community agencies to address social determinants of health, including reducing exposure of infants and young children to chron...

    Authors: Julie S. McCrae, Jo Ann L. Robinson, Angeline K. Spain, Kaela Byers and Jennifer L. Axelrod
    Citation: BMC Health Services Research 2021 21:71
  33. The consolidated framework for implementation research states that personal leadership matters in quality management implementation. However, it remains to be answered which characteristics of plural leadershi...

    Authors: Holger Pfaff, Antje Hammer, Marta Ballester, Kristina Schubin, Michael Swora and Rosa Sunol
    Citation: BMC Health Services Research 2021 21:70
  34. There is excess amenable mortality risk and evidence of healthcare quality deficits for persons with serious mental illness (SMI). We sought to identify sociodemographic and clinical characteristics associated...

    Authors: Erica L. Stockbridge, Nathaniel J. Webb, Eleena Dhakal, Manasa Garg, Abiah D. Loethen, Thaddeus L. Miller and Karabi Nandy
    Citation: BMC Health Services Research 2021 21:69
  35. Despite the widely acknowledged potential for health information technologies to improve the accessibility, quality and clinical safety of mental health care, implementation of such technologies in services is...

    Authors: Haley M. LaMonica, Tracey A. Davenport, Antonia Ottavio, Shelley C. Rowe, Shane P. Cross, Frank Iorfino, Tanya A. Jackson, Michael A. Easton, Jennifer Melsness and Ian B. Hickie
    Citation: BMC Health Services Research 2021 21:68
  36. An amendment to this paper has been published and can be accessed via the original article.

    Authors: M. P. Pomey, M. de Guise, M. Desforges, K. Bouchard, C. Vialaron, L. Normandin, M. Iliescu-Nelea, I. Fortin, I. Ganache, C. Régis, Z. Rosberger, D. Charpentier, L. Bélanger, M. Dorval, D. P. Ghadiri, M. Lavoie-Tremblay…
    Citation: BMC Health Services Research 2021 21:67

    The original article was published in BMC Health Services Research 2021 21:10

  37. Injuries are a major public health problem globally. With sound planning and organization, essential trauma care can be reliably provided with relatively low-cost equipment and supplies. However, availability ...

    Authors: Godfred Boakye, Adam Gyedu, Melissa Stewart, Peter Donkor, Charles Mock and Barclay Stewart
    Citation: BMC Health Services Research 2021 21:66
  38. The need to improve the care of people with complex care requirements has been driving the reforms integrating care processes. This study examines the effect of the integration of health services on health car...

    Authors: Katja Wikström, Marja-Leena Lamidi, Päivi Rautiainen, Hilkka Tirkkonen, Petri Kivinen and Tiina Laatikainen
    Citation: BMC Health Services Research 2021 21:65
  39. Up to 50% of medicines are not used as intended, resulting in poor health and economic outcomes. Medicines optimisation is ‘a person-centred approach to safe and effective medicines use, to ensure people obtai...

    Authors: John Fellenor, Nicky Britten, Molly Courtenay, Rupert A. Payne, Jose Valderas, Rachel Denholm, Polly Duncan, Deborah McCahon, Lynn Tatnell, Richard Fitzgerald, Krystal Warmoth, David Gillespie, Katrina Turner and Margaret Watson
    Citation: BMC Health Services Research 2021 21:64
  40. Patient satisfaction studies have explored domains of patient satisfaction, the determinants of domains, and score differences of domains by patient/hospital structural measures but reports on the structure of...

    Authors: Masumi Okuda, Akira Yasuda and Shusaku Tsumoto
    Citation: BMC Health Services Research 2021 21:63
  41. This study explores how socio-demographic and health factors shape the relationship between multimorbidity and one-year acute care service use (i.e., hospital, emergency department visits) in older adults in O...

    Authors: Kathryn A. Fisher, Lauren E. Griffith, Andrea Gruneir, Ross Upshur, Richard Perez, Lindsay Favotto, Francis Nguyen, Maureen Markle-Reid and Jenny Ploeg
    Citation: BMC Health Services Research 2021 21:62
  42. Dental care utilization for low income pregnant women is met with challenges in the traditional dentist-centered model of care. County-level measures provide insights for policy and roles for stakeholders that...

    Authors: Mark E. Moss, Andrew Grodner, Ananda P. Dasanayake and Cherry M. Beasley
    Citation: BMC Health Services Research 2021 21:61
  43. Urinary incontinence is widely accepted to be among the most important issues in the global health system. However, only a limited number of women are referred for treatment because different factors complicat...

    Authors: Fahimeh Rashidi Fakari, Sepideh Hajian, Soodabeh Darvish and Hamid Alavi Majd
    Citation: BMC Health Services Research 2021 21:60
  44. Person-centred care is the preferred model for caring for people with dementia. Knowledge of the level of person-centred care is essential for improving the quality of care for patients with dementia. The pers...

    Authors: Annette Keuning-Plantinga, Evelyn J. Finnema, Wim Krijnen, David Edvardsson and Petrie F. Roodbol
    Citation: BMC Health Services Research 2021 21:59
  45. Breast cancer costs were estimated at $16.5 billion in 2010 and were higher than other cancer costs. There are limited studies on breast cancer charges and costs by BRCA mutations and receptor status. We exami...

    Authors: Joseph Biskupiak, Sudhir Unni, Claire Telford, Minkyoung Yoo, Xiangyang Ye, Rishi Deka, Diana Brixner and David Stenehjem
    Citation: BMC Health Services Research 2021 21:58
  46. Financial incentives is emerging as a viable strategy for improving clinical outcomes for adults with type 2 diabetes. However, there is limited data on optimal structure for financial incentives and whether f...

    Authors: Leonard E. Egede, Jennifer A. Campbell, Rebekah J. Walker, Aprill Z. Dawson and Joni S. Williams
    Citation: BMC Health Services Research 2021 21:57
  47. Non-communicable diseases (NCDs) are the dominant cause of global morbidity and mortality, especially in developing countries. Tackling NCDs is central to advancing women’s and child health, and future generat...

    Authors: Firanbon Teshome Gonfa, Yohannes Kebede Lemu and Zewdie Birhanu Koricha
    Citation: BMC Health Services Research 2021 21:56
  48. The purpose of this study was to assess pediatric hematology clinic staff’s perspectives regarding barriers and facilitators in addressing unmet basic needs for children with sickle cell disease (SCD).

    Authors: Stephanie Loo, Annelise Brochier, Mikayla Gordon Wexler, Kristin Long, Patricia L. Kavanagh, Arvin Garg and Mari-Lynn Drainoni
    Citation: BMC Health Services Research 2021 21:55
  49. The global population has transitioned to one where more adults are living with obesity than are underweight. Obesity is associated with the development of cardiometabolic diseases and widely attributed to inc...

    Authors: Neeru Gupta and Zihao Sheng
    Citation: BMC Health Services Research 2021 21:54