Table 4 Descriptive summary of service usage at baseline and study periods

A&E attendances

0.40 [0.35–0.45]

0.77 [0.70–0.85]

0.42 [0.37–0.48]

0.61 [0.54–0.67]

0.40 [0.35–0.45]

0.66 [0.58–0.73]

Hours in A&E

1.10 [0.94–1.27]

3.29 [2.89–3.70]

1.15 [0.98–1.31]

1.95 [1.72–2.19]

1.14 [0.97–1.31]

2.06 [1.79–2.32]

NHS24 calls

1.70 [1.63–1.78]

2.06 [1.95–2.17]

2.09 [1.72–2.46]

2.06 [1.85–2.27]

1.55 [1.49–1.61]

1.90 [1.79-2.00]

Hospital spells

0.66 [0.60–0.72]

4.91 [4.58–5.24]

0.69 [0.62–0.76]

3.27 [2.98–3.56]

0.56 [0.49–0.62]

3.08 [2.80–3.37]

Days in hospital

1.71 [1.43–1.99]

13.76 [12.74–14.78]

2.38 [1.87–2.89]

10.75 [9.67–11.83]

1.79 [1.45–2.12]

10.43 [9.35–11.51]

Clinical pathways

0.82 [0.75–0.90]

1.59 [1.47–1.72]

0.80 [0.67–0.93]

1.18 [1.06–1.31]

0.74 [0.67–0.81]

1.31 [1.19–1.43]

Clinical pathway steps

1.55 [1.39–1.72]

3.24 [2.95–3.53]

1.43 [1.20–1.66]

2.22 [1.97–2.47]

1.54 [1.38–1.71]

2.58 [2.32–2.84]

Prescriptions for psychotropic drugs

3.96 [3.50–4.42]

5.84 [5.28–6.40]

3.30 [2.87–3.73]

4.85 [4.32–5.39]

3.34 [2.91–3.78]

4.55 [4.06–5.04]

Cost of prescriptions for psychotropic drugs

24.02 [18.92–29.12]

33.53 [25.94–41.12]

27.07 [19.11–35.03]

36.63 [26.58–46.69]

25.75 [19.01–32.48]

32.70 [23.67–41.72]