Table 2 Final questionnaire

Part 1

This section questions caregiver and practice data

Question 1

What role do you assume as a caregiver?

• General Practitioner (GP)

• Trainee GP

• Specialist

• Practice assistant

• Nurse

• Home nursing

• Pharmacist

• Physiotherapist

• Dentist

• Other

Specify: (open)

Question 2

How long have you been professionally active as a healthcare provider?

• <5 years

• 5-10 years

• 11-20 years

• 21-30 years

• >30 years

Question 3

What is your gender?

• Man

• Woman

• X

• I don’t want to say

Question 4

Where is your practice located?

• Postcode: (structured list)

Question 5

What type of practice do you mainly work in?

• Solo practice/ pharmacy (1 health care provider)

• Duo practice/ pharmacy (2 health care providers, the same discipline)

• Monodisciplinary group practice/ team (3 or more health care providers, the same discipline)

• Multidisciplinary group practice/ team (3 or more health care providers, different disciplines)

• Community health center (3 or more health care providers, an organized collaboration between at least general practitioner medicine, a paramedical discipline and a discipline of social work, flat-rate payment system)

• Hospital

• Other: (open)

Question 6

What payment system do you work with?

• Flat-rate payment system

• Performance-based system

Question 7

Does your practice or team employ a practice assistant and/or administrative assistant?

• Yes

• No

Question 8

Does your practice currently employ a trainee general practitioner?

• Yes

• No

Question 9

How many in-person patient contacts (consultation and home visits) do you have per health care provider on an average weekday?

• ≤10

• 11-20

• 21-30

• 31-40

• >40

Question 10

Did you participate at least once in the Audit?

• Yes

• No

Question 11

Why did you not participate in the Audit? (open)

Part 2.1

Purpose of the survey

Question 12

Please indicate the extent to which you agree with the following statements:

Question 12.1

The purpose of the Audit is clear to me.

Question 12.2

I find the purpose of the Audit relevant to the work I do today.

Question 12.3

I find that using the Audit positively affects my current way of working.

Part 2.2

Collection of data through the EMD

Question 13

How satisfied are you with the way the data was collected? (Completing and submitting the e-form in the EHR)

• Very satisfied

• Rather satisfied

• Neutral

• Rather dissatisfied

• Very dissatisfied

Question 14

How could we improve the way we collect data? (open)

Question 15

Indicate the extent to which you agree with the following statement: I feel that the data and results retrieved are an accurate representation of my practice.

• Totally agree

• Rather agree

• Neutral

• Rather disagree

• Totally disagree

Question 16

How satisfied are you with the frequency of data retrieval?

• Very satisfied

• Rather satisfied

• Neutral

• Rather dissatisfied

• Very dissatisfied

• Totally disagree

Question 17

How frequently would you like to participate in the Audit?

• Biweekly

• Monthly

• Quarterly

• Semi-annually

• Other: open

Question 18

Indicate the extent to which you agree with the following statement: I find participation in the Audit (collecting data and sending the eForm) time consuming.

• Totally agree

• Rather agree

• Neutral

• Rather disagree

• Totally disagree

Part 2.3

Get feedback

Question 19

How frequently did you use the feedback?

• Several times a week

• Once a week

• Several times a month

• Once a month

• Several times every six months

• Once every six months

• Never

• Other: (open)

Question 20

Why did you never look at the feedback? (open)

Question 21

Please indicate the extent to which you are satisfied:

Question 21.1

How satisfied are you about how feedback is given (in general)?

Question 21.2

How satisfied are you about the frequency of the feedback?

Question 21.3

How satisfied are you about getting feedback per practice, as opposed to being able to get feedback per individual physician?

Question 21.4

How satisfied are you about the way the performance level of the practice is displayed by means of tables and graphs?

Question 21.5

How satisfied are you about the content of the feedback?

Question 21.6

How satisfied are you about the possibility to compare performance level of the practice with others (province/ primary care area/...) and the number of levels available for comparison? (benchmarking)

Question 22

Please indicate the extent to which you agree with the following statements:

Question 22.1

I find the feedback given relevant to achieving a better level of performance.

Question 22.2

I find it useful that the current level of performance is shown in relation to the previous level of performance (longitudinal view of performance level).

Question 22.3

I find the way a feedback report can be viewed user-friendly.

Question 23

Did you set up any type of quality improvement project in your practice based on the feedback provided?

• Yes

• No

Question 24

Why did you/ didn’t you set up a quality improvement project? (open)

Question 25

Please indicate the extent to which you agree with the following statements:

Question 25.1

I find the effort I have to put into reviewing the feedback negligible.

Question 25.2

I am satisfied with the amount of feedback given.

Question 25.3

The feedback should contain written advice that aims to improve my performance level and is easy to implement.

Question 25.4

If I received the feedback directly in my EMD (push system), I would use it more frequently.

Question 25.5

The feedback provided aims to support me in improving the performance level of my practice.

Part 2.4

Co-interventions

Question 26

Please indicate the extent to which you agree with the following statement: A discussion with other GPs regarding the feedback received seems a useful addition in order to arrive at changes in my medical practice.

• Totally agree

• Rather agree

• Neutral

• Rather disagree

• Totally disagree

Question 27

How satisfied are you regarding the support on using the Audit and getting feedback (webinar, film clip)?

• Very satisfied

• Rather satisfied

• Neutral

• Rather dissatisfied

• Very dissatisfied

• I haven’t looked into it

Question 28

How satisfied are you with the way questions and problems related to the audit were resolved?

• Very satisfied

• Rather satisfied

• Neutral

• Rather dissatisfied

• Very dissatisfied

• I did not contact the helpdesk

Question 29

Indicate the extent to which you agree with the following statement: The reminder helped me participate in the Audit.

• Totally agree

• Rather agree

• Neutral

• Rather disagree

• Totally disagree

Question 30

Non-mandatory question:

Is there anything else you would like to mention? (open)