Table 5 Client satisfaction level and facility-related factors by types of FGAE Clinics in Northeast, Ethiopia
Variables | Categories | FGAE Clinics | |||
|---|---|---|---|---|---|
DCC | DMC | KMSRHC | WMSRHC | ||
Client satisfaction level | Dissatisfied | 18(27.27%) | 78(36.28%) | 33(56.90%) | 11(16.42%) |
Satisfied | 48(72.72%) | 137(67.72%) | 25(43.10%) | 56(83.58%) | |
Attitude toward (FGAE) Clinics’ service | Positive | 25 (37.9%) | 67 (31.2%) | 55 (94.8%) | 59 (88.1%) |
Negative | 41 (62.1%) | 148 (68.8%) | 3 (5.2%) | 8 (1.9%) | |
Opening time convenience | Yes | 62(93.9%) | 206 (95.8%) | 56(96.6%) | 65(97.0%) |
No | 4(6.1%) | 9(4.2%) | 2(3.4%) | 2(3.0%) | |
Working hour convenience | Yes | 64(97.0%) | 203 (94.4%) | 57(98.3%) | 65(97.0%) |
No | 2(3.0%) | 12(5.6%) | 1(1.7%) | 2(3.0%) | |
Privacy is ensured during the procedure | Yes | 62(93.9%) | 205 (95.3%) | 58 (100.0%) | 64(95.5%) |
No | 4(6.1%) | 10(4.7%) | 0(0.0%) | 3(4.5%) | |
Comfortable with the cleanness of the clinic | Yes | 59 (89.4%) | 199 (92.6%) | 58 (100.0%) | 66(98.5%) |
No | 7(10.6%) | 16(6.4%) | 0(0.0%) | 1(1.5%) | |