Table 4 Client satisfaction level in SRH services provided by FGAE clinics, Northeast area office, Ethiopia, 2023
Variable | Satisfaction | |
|---|---|---|
Yes | No | |
Number (%) | Number (%) | |
The clinic is easy to get | 384(94.58) | 22(5.42) |
Convenient working hours | 396(97.54) | 10(2.46) |
Get quick services as wanted | 395(97.29) | 11(2.71) |
Sufficient consultation time | 393(96.80) | 13(3.20) |
Get CRC service | 387(95.32) | 19(4.68) |
HCPs listen attentively to client’s needs | 382(94.09) | 24(5.91) |
HCPs give freedom to ask any questions | 383(94.33) | 23(5.67) |
Privacy ensured during consultancy time | 372(91.63) | 34(8.37) |
Get information about SRH services provided in the clinic | 322(79.31) | 84(20.69) |
Get easy IEC materials from the clinic | 170(41.87) | 236(58.13) |
Get detailed information on the FP you used | 276(67.98) | 130(32.02) |
Get the opportunity to choose FP services | 285(70.20) | 121(29.80) |
Clean and convenient clinic | 369(90.89) | 37(9.11) |
Affordable payment for services | 371(91.38) | 35(8.62) |
Advice others to use SRH services in this clinic | 377(92.86) | 29(7.14) |