Table 6 Results of Multiple Linear Regression Analysis for Variables Related to total Service Quality score between people with T2DM, Hypertension, and Simultaneous Hypertension & T2DM

Age

0.03

-0.16

0.23

0.11

-0.08

0.29

-0.09

-0.26

0.07

Sex

Male†

1

1

1

Female

-0.52

-5.19

4.14

-1.28

-5.94

3.39

-0.93

-5.06

3.20

Residency

Metropolitan

1

1

1

City

0.99

-3.85

5.84

5.09*

0.28

9.90

1.32

-2.76

5.40

Village

-6.07*

-11.19

-0.95

-3.18

-8.79

2.44

-1.57

-5.49

2.35

Education

Illiterate†

1

1

1

Under diploma

-1.95

-6.72

2.82

0.61

-4.35

5.57

0.54

-3.19

4.26

Diploma

0.07

-7.09

7.22

4.99

-3.87

13.86

-1.61

-8.96

5.75

Tertiary

-2.65

-10.84

5.54

-2.04

-10.79

6.71

6.30

-2.15

14.75

specific provider#

No†

1

1

1

Yes

7.03**

2.97

11.09

3.91

-0.27

8.09

8.32**

5.15

11.50

Smoke/hookah consumption

No†

1

1

1

Yes

9.91

-0.70

20.53

-2.02

-9.05

5.01

-1.17

-8.54

6.21

BP self-management total score

0.05

-0.04

0.15

0.02

-0.08

0.12

T2DM self-management total score

0.13*

0.02

0.23

0.02

-0.07

0.12

Duration of T2DM awareness

Under 2 years†

1

1

2–5 years

4.16

-1.27

9.60

-1.99

-6.27

2.27

5–10 years

-3.95

-9.20

1.30

2.80

-1.35

6.95

Over 10 years

-0.92

-7.63

5.79

4.47*

0.04

8.90