Table 4 Characteristics of individuals: construct with definition, theme, and illustrative quotation

Knowledge and beliefs about the intervention

Individual clinicians’ understanding of the rationale for the POPS service. The skills and enthusiasm that individual clinicians have in referring to and engaging with the POPS service.

Understanding the rationale for the POPS service drives initial adoption, and positive experience with the POPS service supports enthusiasm for ongoing implementation.

“[One surgical department] recognised they had a terrible length of stay and so contacted [the POPS clinical lead] and said we’ve heard about your service from other departments, would you come and do some sessions for us.”

(Case 2, POPS fellow)