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Table 1 Service mapping components and definitions

From: A service mapping exercise of four health and social care staff mental health and wellbeing services, Resilience Hubs, to describe health service provision and interventions

Service mapping component

Definition

Contextual Information

 Population of in-scope staff by region

Estimated numbers of in-scope health and social care staff across site regions

Service inventory

 Goals and model summary

Goals of Hubs and overview of service model

 Target population

Occupational groups eligible to receive support from the Hubs

 Workforce and staffing

Staffing groups, skill mix, and full time equivalents

 Funding

Funding source

Interventions and services provided by Hubs

 Outreach and promotion

Methods of outreach and promotion to encourage support uptake

 Universally available support (website resources)

Self-help resources available on Hub websites

 Self-referral and mental health screening

Overview of referral and screening tools

 Clinical assessment and formulation

Method of psychological assessment

 Support for Individuals

Types of support available for individuals, including conditions under which onward referrals were made out of the service, and extent to which this was used

 Support for teams

Support available for staff teams

 Other support

Additional support available, not already encompassed above