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Table 5 Example of statistics

From: Tensions experienced by case managers working in home care for older adults in Quebec: first level analysis of an institutional ethnography

 

Example of the observed action

Associated I-CLSC code

Direct clinical actions: In the presence of the older adult and/or the informal caregivers

 

Assessing the older adult

6500 Assessment or re-assessment

 

Observing and collecting information about a specific situation

6700 Observation or follow-up actions (physical, psychological, psychosocial)

 

Psychological follow up

7700 Psychosocial actions

Indirect clinical actions: Without the older adult and/or the informal caregiver

 

Engaging in administrative procedures for the older adult

6000 Paperwork for accessing home care services outside of the home care programme

 

Meeting other professionals involved with an older adult to solve a problem

9100 Clinical consultation and related care coordination