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Table 5 Summary of panelist responses supporting content related modifications to be made for each protocol

From: Identifying key items to be addressed by non-clinical operators to manage out-of-hours telephone triage services for older adults seeking non-urgent unplanned care in Belgium: an e-Delphi study

#

Protocol title

Support for content-related modifications

  

Keywords

Interrogation questions

Degree of urgency

Flowchart

Other

  

n

(%)

n

(%)

n

(%)

n

(%)

n

(%)

1.

Breathing Difficulties

3

(21.4)

4

(28.6)

3

(21.4)

3

(21.4)

1

(7.1)

2.

Non-Traumatic Abdominal Pain

1

(10)

3

(30)

2

(20)

4

(40)

0

(0)

3.

Unwell for no apparent reason

3

(33.3)

2

(22.2)

3

(33.3)

1

(11.1)

0

(0)

4.

Trauma

4

(36.4)

4

(36.4)

0

(0)

2

(18.2)

1

(9.1)

5.

Cardiac arrest – deceased

1

(10)

4

(40)

2

(20)

0

(0)

3

(30)

6.

Urogenital problems

2

(20)

4

(40)

1

(10)

2

(20)

1

(10)

7.

Cardiac problem other than thoracic pain

2

(20)

30

(30)

1

(10)

3

(30)

1

(10)

8.

Nose-throat-ear-tooth

2

(28.6)

2

(28.6)

0

(0)

1

(14.3)

2

(28.6)

9.

Hot or cold limb

1

(20)

2

(40)

1

(20)

1

(20)

0

(0)

10.

Non-traumatic back pain

2

(15.4)

4

(30.8)

4

(30.8)

2

(15.4)

1

(7.7)

  1. Note: Panelists could select more than one category for sections of content related modifications to be made for each protocol