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Table 2 Ratings assigned to CFIR constructs by case

From: Understanding the use of digital technologies to provide disability services remotely during the COVID-19 pandemic; a multiple case study design

 

Case A

Case B

Case C

I. INTERVENTION CHARACTERISTICS

 A. Intervention Source

+2

+2

Missing 

 B. Evidence Strength and Quality

Missing 

Missing 

Missing 

 C. i. Relative Advantage (Service User)

+1*

+2

+1

 C. ii. Relative Advantage (Service Provider)

+2*

+2

+1

 D. Adaptability

+2*

+2

+2

 E. Trialability

Missing 

+1

+2

 F. Complexity (reverse rated)

-1

-1*

-1*

 G. Design Quality and Packaging

-2

-1

-1*

 H. Cost

-1

-2 

-1

II. OUTER SETTING

 A. Needs and resources of those served by organisation

+2

+1*

+2

 B. Cosmopolitanism

Missing 

+2

+2

 C. Peer Pressure

Missing 

Missing 

Missing 

 D. External Policy and Incentives

Missing 

-1*

-2

III. INNER SETTING

 A. Structural Characteristics

Missing 

Missing 

Missing 

 B. Networks and Communications

+2

+2*

+2

 C. Culture

+1

+1 

-1

 D. Implementation Climate

  1. Tension for change

+2

+2

+2

  2. Compatibility

+1*

-1*

-1

  3. Relative priority

-1

-1*

-1*

  4. Organizational Incentives and Rewards

Missing 

Missing 

Missing 

  5. Goals and Feedback

Missing 

Missing 

Missing 

  6. Learning climate

 +1

+1*

Missing 

 E. Readiness for Implementation

  1. Leadership Engagement

+1

+1*

+2

  2. Available resources

+1

+2*

+2

  3. Access to knowledge and information

+1*

+2*

+1*

IV. CHARACTERISTICS OF INDIVIDUALS 

 A. i. Knowledge & Beliefs about the Innovation (Service User)

+2*

+2*

+1*

 A. ii. Knowledge & Beliefs about the Innovation (Service Provider) 

+1

+2*

+1*

 B. i. Self-Efficacy (Service User)

+1

+1

+1*

 B. ii. Self-Efficacy (Service Provider) 

Missing 

-1*

+1*

 C. i. Individual Stage of Change (Service User)

+1

+2

+2

 C. ii. Individual Stage of Change (Service Provider) 

+1

+2

+2

 D. i. Individual Identification with Organization (Service User)

+2

+2

+2

 D. ii. Individual Identification with Organization (Service Provider)

Missing 

Missing 

Missing 

 E. i. Other Personal Attributes (Service User)

+2*

+2*

+2*

 E. ii. Other Personal Attributes (Service Provider) 

Missing 

-1*

+2

V. PROCESS

 A. Planning

+1

+2

+2

 B. Engaging

  1. Opinion Leaders

Missing 

Missing 

Missing 

  2. Formally Appointed Internal Implementation Leaders

+2

+2

+2

  3. Champions

Missing 

Missing 

Missing 

  4. External Change Agents

Missing 

+2

Missing 

  5. Key Stakeholders

Missing 

Missing 

Missing 

  6. Innovation Participants 

-1*

+1

+1*

 C. Executing

+1

+1

+1

 D. Reflecting & Evaluating 

+1

+2

+1

  1. The valence component of a rating (+, -) was determined by the influence of the coded data on the implementation process
  2. * indicates that the comments were mixed, e.g. a rating of +1* indicates the aggregate of mixed comments was positive
  3. The strength component of a rating (1, 2) was determined by level of agreement among participants, strength of language and use of concrete examples
  4. Missing: interviewees were not asked about the presence or influence of the construct, or if asked about the construct their response was coded to another construct