Variable | Referral to Scheduled Time | Scheduled to Appointment Time | Referral to Appointment Time | ||||||
---|---|---|---|---|---|---|---|---|---|
Coldspot | Hotspot | P-value | Coldspot | Hotspot | P-value | Coldspot | Hotspot | P-value | |
Age (years) | 44 (34, 59) | 51 (36, 64) | .018 | 46 (34, 58) | 56 (42, 69) |  < .001 | 47 (36, 61) | 55 (40, 68) |  < .001 |
Sex | Â | Â | .508 | Â | Â | .024 | Â | Â | .290 |
 Female | 222 (57) | 133 (59) |  | 374 (59) | 517 (65) |  | 546 (60) | 576 (62) |  |
Race |  |  |  < .001 |  |  |  < .001 |  |  |  < .001 |
 White | 214 (55) | 90 (40) |  | 355 (56) | 354 (44) |  | 532 (59) | 412 (45) |  |
 Asian | 107 (27) | 41 (18) |  | 160 (25) | 325 (41) |  | 208 (23) | 257 (28) |  |
 Black | 19 (5) | 55 (25) |  | 28 (4) | 38 (5) |  | 38 (4) | 134 (15) |  |
 Other | 46 (12) | 38 (17) |  | 83 (13) | 79 (10) |  | 119 (13) | 114 (12) |  |
 Unknown | 6 (2) | 0 (0) |  | 10 (2) | 4 (1) |  | 12 (1) | 5 (1) |  |
Ethnicity | Â | Â | .251 | Â | Â | .014 | Â | Â | .027 |
 Hispanic | 32 (8) | 26 (12) |  | 58 (9) | 56 (7) |  | 84 (9) | 73 (8) |  |
 Unknown | 12 (3) | 4 (2) |  | 21 (3) | 11 (1) |  | 31 (3) | 15 (2) |  |
Payer |  |  |  < .001 |  |  |  < .001 |  |  |  < .001 |
 Private | 248 (63) | 79 (35) |  | 403 (63) | 303 (38) |  | 545 (60) | 301 (33) |  |
 Medicaid | 43 (11) | 57 (25) |  | 78 (12) | 124 (16) |  | 120 (13) | 215 (23) |  |
 Medicare | 66 (17) | 62 (28) |  | 100 (16) | 229 (29) |  | 155 (17) | 304 (33) |  |
 Other | 35 (9) | 26 (12) |  | 55 (9) | 144 (18) |  | 89 (10) | 102 (11) |  |
State ADI | 2 (1, 2) | 2 (1, 3) | .001 | 1 (1, 2) | 1 (1, 2) | .887 | 1 (1, 2) | 2 (1, 3) |  < .001 |
Diagnosis | Â | Â | .057 | Â | Â | .013 | Â | Â | .254 |
 Orthopaedic | 290 (74) | 152 (68) |  | 461 (72) | 559 (70) |  | 646 (71) | 653 (71) |  |
 Neurologic | 17 (4) | 20 (9) |  | 30 (5) | 73 (9) |  | 55 (6) | 72 (8) |  |
 Pelvic | 30 (8) | 13 (6) |  | 53 (8) | 57 (7) |  | 81 (9) | 65 (7) |  |
 Other | 55 (14) | 39 (17) |  | 92 (14) | 111 (14) |  | 127 (14) | 132 (14) |  |
Time (days) | |||||||||
 Referral to Scheduled | 1 (0, 7) | 4 (1, 13.75) |  < .001 | 2 (0, 7) | 1 (3, 9) |  < .001 | 2 (0, 8) | 4 (1, 11) |  < .001 |
 Scheduled to Appointment | 8 (4, 13) | 9 (5, 15) | .023 | 8 (4, 13) | 10 (6, 17) |  < .001 | 8 (4, 13) | 9 (5.75, 16) |  < .001 |
 Referral to Appointment | 11.5 (6, 21) | 15 (9, 30) |  < .001 | 12 (6, 22) | 17 (10, 26) |  < .001 | 12 (7, 22) | 16 (9, 28) |  < .001 |
Time (% of Ref to Appt) | |||||||||
 Referral to Schedule | 12 (0, 47) | 31 (7, 64) |  < .001 | 16 (0, 50) | 25 (5, 53) |  < .001 | 18 (0, 50) | 28 (5, 59) |  < .001 |
 Scheduled to Appointment | 86 (50, 100) | 69 (36, 93) |  < .001 | 83 (50, 100) | 75 (46, 95) | .001 | 80 (45, 100) | 71 (41, 94) |  < .001 |
Visits | 4 (3, 7) | 4 (2, 6) | .120 | 4 (2, 7) | 4 (2, 7) | .122 | 4 (2, 7) | 4 (2, 7) | .185 |
Cancellations | |||||||||
 Total | 2 (1, 3) | 2 (1, 3) | .758 | 2 (1, 3) | 2 (1, 3) | .542 | 2 (1, 3) | 2 (1, 3) | .592 |
 Same day | 0 (0, 1) | 0 (0, 1) | .180 | 0 (0, 1) | 0 (0, 0) | .025 | 0 (0, 1) | 0 (0, 1) | .963 |
Clinic distance (miles) | 1.42 (0.47, 2.78) | 2.03 (1.31, 3.62) |  < .001 | 1.61 (066, 2.80) | 2.59 (1.41, 3.91) |  < .001 | 1.71 (0.77, 2.95) | 2.07 (1.27, 3.45) |  < .001 |