Care quality and satisfaction at the cancer hospital – a questionnaire study of older patients with cancer and their family members

Table 4 The relationship between cancer patients and family members’ characteristics, RHCS and satisfaction with care (n = 133)

Dependent variable: Satisfaction with care
	Covariates
Independent variables*	Total mean score of RHCS		Professional practice		Information and participation in care		Pain and apprehension management		Cognition of physical needs		Human resources		Interdisciplinary collaboration
	B	p**	B	P**	B	p**	B	p**	B	p**	B	p**	B	p**
Patient (ref. family)	0.398	0.001	0.278	0.020	0.435	< 0.001	0.491	< 0.001	0.486	< 0.001	0.392	0.002	0.464	< 0.001
Disagreement about the clear care goal (ref. agreement)	-.924	0.002	-0.846	< 0.001	-0.952	< 0.001	-0.983	< 0.001	-0.989	< 0.001	-0.977	< 0.001	-0.930	< 0.001

Abbreviations: RHCS Revised Humane Caring Scale, B Unstandardized coefficient
^*Significant results in ANCOVA, p-values < 0.05 are considered statistically significant and presented
^**Adjusted for age, gender, health status, education, perceptions about ‘A clear goal for the care is set together’, and group (patient or family member)

ISSN: 1472-6963