Table 1 Participant groups interviewed from 1 April to 23 May 2022
Participant group | Identification | Recruitment | Interview topics |
|---|---|---|---|
Residents | Responded ‘Yes’ in survey to being contacted about future research and provided contact information | Email/SMS invitation | Feelings about interacting with Concierges. Whether they thought Concierges were helpful. How their estates’ needs might be met effectively. |
Concierges | Identified by the Evaluation Team / Project Reference Group / cohealth staff as possibly being interested | Email invitation | The type of work they did as Concierges. Perceptions of their usefulness to residents. |
Other cohealth staff | Identified by the Evaluation Team / Project Reference Group as possibly being interested | Email invitation | Participants’ work with Concierges. Perceptions of Concierges usefulness to residents. cohealth’s responsiveness to residents’ health and wellbeing needs. How residents’ health and wellbeing needs might be met effectively by the Concierge program. |
Other stakeholders |