Table 3 Facilitators and barriers related to acceptability, usability, and relevance of the mobile health application intervention as perceived by the providers and the users
Facilitators | Barriers | |
|---|---|---|
Usability | User-friendly device Visuals and interactive functionalities Performance tracking and assessment A structured and personalized programme Sharing and discussion of experiences Prompt and ample support Text messaging capability Subsequent phone consultations Self-management abilities | Technological difficulties Inadequate capabilities and apprehensionsb Insufficient guidance or overwhelming information Aversion to tasks or challenging assignments Unacknowledged workload pressures Overemphasis on physical activities Deficiencies in self-disciplineb |
Acceptability | Tailored to individual needs and preferences Monitoring and achieving successful outcomesb Recognition and appreciation of personal effortsb Pleasure derived from physical activityb A feeling of empowermentb Sharing/joint responsibilityb Availability for in-person conversations Ensuring prompt and timely delivery Punctual delivery Well-defined/manual for delivery proceduresa | Coping with vulnerabilities experienced such as depression, fatigue, and anxiety Experiencing a sense of obligation and pressureb Absence of adaptations personalized to individual needs Uncertainty regarding expectations, responsibilities, and roles Inadequate involvement of and support from family members Struggles and conflicts between patients and their relatives Constraints on time during intervention delivery Limited opportunities to address concerns related to well-being, motivation, and emotional aspects Lack of cross-sectoral collaborationa |
Relevance | Addressing the needs, preferences, and capabilities of both patients and their family members Sustaining adaptability in daily routinesb Convenient home-based approach (no transport required)b Promoting awareness of and motivation for regular physical activity Commencing exercise promptly after surgery Reducing sedentary periods and enhancing exercise engagement Incorporating meaningful activities Cultivating positive interest and anticipating beneficial outcomes Feasible as a complementary intervention | Exclusive emphasis on physical activity Lack of insights into psychosocial, emotional, and existential aspects Insufficient social interactionb Extended hospital stays, post-surgery fatigue, and complications Diminished energy, initiative, and motivation Requirement for personalized in-person physiotherapy Lack of coordination of delivery with concurrent activities and tasks Lack of access to technology after end of intervention |