Table 5 Comparison of cloud and manual follow-up group indicators

Follow-up

2.36 (1)

0.13

    Number of effective follow-ups

6957

1869

    Number of invalid follow-ups

657

201

    Follow-up rate, %

91.4

90.3

Satisfaction

764.31(2)

<0.001

    Number of very satisfied

4327

887

    Number of satisfied

2865

645

    Number of total actual follow-up cases

7614

2070

    Follow-up service satisfaction, %

94.5

74.0

Time spent, hours per 100 patients

1.2

10.5

N/A^a

N/A