Table 2 An overview of the 10 studies included in the meta-ethnography

Jakobsson et al., 2019 [34]

To investigate experiences of using eHealth in contact with health care among older adults with cognitive impairments

1) Using well-known technology in a familiar way and environment 2) Interpersonal relationships with healthcare

Vergouw et al., 2020 [44]

To identify the needs, barriers, and facilitators amongst community-dwelling older adults (60þ) suffering from one or more chronic health conditions, in using online eHealth applications to support general practice services

1) Personal contact 2) Non-familiarity with online services 3) Difficulty using applications 4) Convenience and quick

Lindberg et al., 2021 [32]

To describe older people's perceptions of caring relations in the context of rural eHealth. To explore how such relations can facilitate engagement in digital primary healthcare services

1) Importance of in-person caring relations 2) Patient-nurse caring relations

Iyer et al., 2021 [41]

To examine the feasibility and acceptability of telemedicine visits for primary care and geriatrics consultation in complex older patients with a higher proportion of cognitive impairment

1) Set-up and useability 2) Satisfaction with visits

Johnson et al., 2021 [42]

To describe the key factors that could serve as barriers or facilitators to active surveillance of low-risk skin cancers using mHealth technology in older adults. To assess the attitudes and beliefs of participants, defined by the Theory of Planned Behaviour as a person's evaluation of a behaviour of interest and appraisal of whether important peers or society would accept that behaviour, respectively

1) Relationships between patient-provider 2) Social support 3) Knowledge of personal health issues

Loza et al., 2021 [45]

To explore the elderly's healthcare experiences during the lockdown and the problems that may have arisen regarding accessibility to the healthcare system and emerging adaptations to medical care

1) Access to regularly scheduled consults 2) Emergency consultations 3) the role of information and communication technologies

Pan et al., 2021 [13]

To understand older adults' perception of mHealth services and to discover the barriers that older adults face in the initial adoption of mHealth apps

1) Risk of privacy leakage 2) Interface of the application

Watt et al., 2022 [46]

To describe barriers and facilitators experienced by people accessing and providing virtual care in a geriatric medicine clinic

1) Impact of COVID-19 2) Complexity of virtual care 3) Uncertain accuracy 4) Inequity in access

Rochmawati et al., 2022 [47]

To explore the acceptance of health technology among older people who receive primary health care in Indonesia. To explore older people patients who use primary healthcare facilities for the acceptance of health technology as a means of home health monitoring

1) Demand of care 2) Resistance and openness 3) preference for home health monitoring

Mao et al., 2022 [43]

To investigate the top barriers to telemedicine visits from the perspectives of older adults with differing socioeconomic backgrounds and primary spoken languages in two independent living facilities in Northern California

1) Limitations of video visits 2) The process of learning 3) Desire for in-person/on-demand support