The role of ambidextrous leadership and employee ambidexterity in enhancing service quality of care and creativity – a study of health professionals

Table 3 Results of the measurement model for the AL, EA, SQC and C constructs ^* AVE = Average variance extracted; HTMT = Heterotrait–monotrait ratio of correlations

		Convergent validity		Internal consistency reliability		Discriminant validity
Construct	Claims label	Indicator reliability	AVE^*	Composite reliability	Cronbach’s alpha	HTMT criterion^*
‘Rule of thumb’		Loading > 0.7	> 0.5	0.7–0.95	0.7–0.95	HTMT interval does not include 1
AL	AL1	0.80	0.60	0.94	0.93	Yes
	AL2	0.85
	AL3	0.72
	AL4	0.87
	AL5	0.70
	AL6	0.81
	AL7	0.66
	AL8	0.80
	AL9	0.83
	AL10	0.75
	AL11	0.70
EA	EA1	0.79	0.70	0.93	0.91	Yes
	EA2	0.82
	EA3	0.83
	EA4	0.90
	EA5	0.85
	EA6	0.82
SQC	SQC1	0.83	0.72	0.88	0.80	Yes
	SQC2	0.91
	SQC3	0.80
C	C1	0.96	0.94	0.95	0.93	Yes
C	C2	0.97	0.94	0.95	0.93	Yes

ISSN: 1472-6963