Table 2 Constructs and claims used in the study

In general, my leader:

AL

AL1

Allows different ways of accomplishing tasks.

AL2

Encourages experimentation with different ideas.

AL3

Gives possibilities for independent thinking and acting.

AL4

Gives room for other colleagues’ own ideas.

AL5

Allows errors.

AL6

Encourages error learning.

AL7

Monitors and controls goal attainment.

AL8

Establishes routines.

AL9

Takes corrective action, if necessary.

AL10

Controls adherence to rules.

AL11

Sticks to plans.

In general, I engage in:

EA

EA1

Searching for new possibilities with respect to my work.

EA2

Focusing on strong renewal of services or working processes.

EA3

Activities requiring me to learn new skills or knowledge.

EA4

Activities in which I have accumulated a lot of experience.

EA5

Activities that I clearly know how to conduct.

EA6

Activities I can properly conduct using my existing knowledge.

To which extent do you agree or disagree with these claims?

SQC

SQC1

The assistance I provide is of high quality.

SQC2

I provide assistance with a service minded manner.

SQC3

My opinion is that I give my very best in all aspects of my work.

To which extent do you agree or disagree with these claims?

C

C1

In my job, I come up with creative solutions to problems.

C2

In my job, I suggest new ways to increase quality.