Table 7 Themes and subthemes
From: Afterhours telehealth in Australian residential aged care facilities: a mixed methods evaluation
Systems issues related to care in RACFs | Issues related to the MED Model of Care | Implementing the MED program | Experience of the MED program |
|---|---|---|---|
Challenges of delivering care in the RACF -Resourcing including RACF funding and pressure on staffing numbers and time, and poor availability of medication | Principles of management in RACFs -Choosing the right locus of care -Team based care including residents and families | Expectations of MED | Lack of GP engagement MED assists with specific needs |
Some GPs often unwilling to provide afterhours care in RACFs | Scope of MED -Perceptions of MED Role -Challenges with telehealth and role of video-health -Face to face contact -Complementary to usual care | Promoting MED | MED program is reliable and provides valuable outcomes -Communication from MED is efficient -Satisfaction of RACF staff |
GP Model of Care Compared to MED Model of Care -Local knowledge -Skill sets for RACF care -Continuity of care -Costs of service | Process of implementing the program in RACFs -Training -Consent -Privacy -Communications | Improving the Afterhours MED program |