Table 7 Responses to the VIP patient experience survey (n = 45)
Question | n (%) |
|---|---|
What type of consultation did you have? | |
Video | 42 (93.3) |
Telephone | 3 (6.7) |
Did you attend the consultation at your local general practice? | |
Yes | 42 (93.3) |
No | 3 (6.7) |
Have you had a previous appointment with the GP you saw today? a | |
Yes | 21 (65.6) |
No | 11 (34.4) |
How well did your consultation today meet your needs and expectations? b | |
Very well | 24 (100.0) |
Acceptable | 0 (0.0) |
Did not meet my needs and expectations | 0 (0.0) |
Do you prefer virtual or face-to-face GP appointments? b | |
Virtual | 8 (33.3) |
Face-to-face | 13 (54.2) |
No preference | 3 (12.5) |
If you were unable to have this virtual GP appointment, would you have attended any of the following instead? c | |
Emergency department | 5 (21.7) |
Other | 18 (78.3) |
Please rate your satisfaction with the health and medical care received via video/telehealth today d | |
Highly satisfactory | 39 (90.7) |
Satisfactory | 4 (9.3) |
Unsatisfactory | 0 (0.0) |