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Table 3 Interview Themes

From: A qualitative investigation of uninsured patient and primary care provider perspectives on specialty care eConsults

Theme

Subtheme

Seeking Specialty Care While Uninsured

Feeling Stigmatized When Seeking Care

Cost as a Barrier

Benefits of eConsults for Uninsured Patients

Minimizing/Avoiding Financial Stress

Expanding Access to Care

Expanding Scope of Primary Care

Expediting Specialty Care When Needed

Concerns and Limitations of Using eConsults with Uninsured Patients

Patients’ Limited Understanding of eConsults

Patient Concern about Cost

Preference for In-Person Specialty Care

Limitations of the Model

Workflow Issues