Skip to main content

Table 4 Rural patient and provider reported challenges with telehealth visits

From: Rural patient and provider perceptions of telehealth implemented during the COVID-19 pandemic

 

Patients

N (%)

Did not have personal contact with provider

40 (46.0%)

Technology problems or interruptions

11 (12.6%)

Follow-up was difficult to schedule

42 (48.3%)

Communication barrier

2 (2.3%)

Other

24 (27.6.0%)

None reported

9 (10.3%)

 

Providers

N (%)

Lack of reimbursement

67 (34.4%)

Licensure

4 (2.1%)

Technology challenges for the patient

178 (91.3%)

Technology challenges for the provider/practice

88 (45.1%)

Low patient engagement

37 (19.0%)

Lack of implementation support

39 (20.0%)

No challenges

2 (1.0%)

  1. Percentages do not add to 100% as respondents could choose multiple options