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Table 3 Rural provider perceptions of telehealth visits (n = 219)

From: Rural patient and provider perceptions of telehealth implemented during the COVID-19 pandemic

 

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Adds Value

33.2%

47.2%

10.9%

7.3%

1.6%

Adds Efficiency

12.9%

23.7%

25.8%

27.8%

9.8%

Telehealth has impacted my practice by improving:

 The health of my patients

11.7%

35.6%

39.9%

12.8%

0.0%

 The safety of my patients

19.2%

47.2%

21.8%

7.8%

4.2%

 Timeliness of care of my patients

16.7%

53.7%

21.4%

5.2%

3.1%

 Patient and Family Centered-Care

12.3%

42.1%

29.2%

12.9%

3.5%

 Access to care

30.9%

59.2%

4.2%

3.7%

2.1%

 No-show rate

11.4%

22.3%

45.7%

17.7%

2.9%

 Financial health of my practice

6.6%

25.6%

43.5%

14.9%

9.5%

 Job satisfaction

10.5%

22.5%

38.7%

19.4%

8.9%

Types of visits where telehealth works well:

 Diabetes

19.8%

53.2%

15.1%

11.9%

0.0%

 Anxiety/Depression

44.7%

42.1%

8.6%

3.3%

1.3%

 Other Mental Health

36.7%

48.3%

10.9%

2.0%

2.0%

 Hypertension

9.6%

30.2%

29.4%

26.5%

4.4%

 Coronary Artery Disease

13.0%

36.6%

27.5%

22.9%

0.0%

 Asthma/COPD

7.3%

22.6%

27.0%

38.7%

4.4%

 Medicare Wellness

33.3%

30.1%

11.4%

19.5%

5.7%

 Skin Lesion/Rash

6.5%

30.7%

21.6%

28.8%

12.4%

 Acute Care

9.6%

37.0%

19.9%

27.4%

6.2%

 Hospital/ED follow-up

5.7%

35.9%

21.4%

20.1%

5.7%

 COVID-19 Assessment

35.2%

38.6%

17.2%

7.6%

1.4%