Table 2 Rural patient perceptions of telehealth visits (n = 93)
From: Rural patient and provider perceptions of telehealth implemented during the COVID-19 pandemic
| Â | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
|---|---|---|---|---|---|
I like using telehealth visits | 33.3% | 39.8% | 20.4% | 4.3% | 2.2% |
Telehealth visits are convenient | 44.1% | 52.7% | 3.2% | 0.0% | 0.0% |
I am likely to request a telehealth visit in the future | 18.3% | 29.0% | 38.7% | 9.7% | 4.3% |
I received high quality care | 12.9% | 51.6% | 32.3% | 2.2% | 1.1% |
There was an efficient process for check-in | 9.7% | 54.8% | 28.0% | 7.5% | 0.0% |
There was an efficient process for check-out | 4.3% | 14.0% | 38.7% | 40.9% | 2.2% |
It is important that my healthcare provider be physically in the room | 7.5% | 39.8% | 50.5% | 2.2% | 0.0% |
I felt comfortable with the plan of care and follow-up | 6.5% | 63.4% | 25.8% | 4.3% | 0.0% |
Telehealth was a reasonable way to maintain social distancing and stay at home orders during the COVID-19 pandemic while receiving healthcare services | 49.5% | 44.1% | 6.5% | 0.0% | 0.0% |
I am glad that I had the option for telehealth offered to me during the COVID-19 pandemic | 40.9% | 33.3% | 18.3% | 5.4% | 2.2% |