Table 5 Comparison of secondary outcomes, pre- and post-intervention
| Â | Pre-intervention (12 months) | Post-intervention (6 months) | Mean difference or odds ratio (95% CI) |
|---|---|---|---|
Number of new appointments scheduled per week | |||
 Mean (SD) | 9.7 (5.3) | 10.5 (3.6) | -0.81 (-3.1 to 1.5)a |
Attendance at first appointment [n (%)] | |||
 Attended | 221 (59) | 142 (71) | 0.57 (0.40 to 0.83)b |
 Missed | 155 (41) | 57 (29) |  |
First appointment outcome [n (%)] | |||
 Rebooked | 315 (84) | 153 (77) | 0.64 (0.42 to 0.99)b |
 Discharged | 61 (16) | 46 (23) |  |