Table 6 Associations between elements of support and experiences and satisfaction with the support, adjusted for age and gender of the respondent
|  | Satisfied with frequency of information (n = 329) | Satisfied with timing of information (n = 321) | ||||||||
Row % | OR (95% CI) | Row % | OR (95% CI) | |||||||
WHO | ||||||||||
 Support received from attending ICU nurse | ||||||||||
  No (n = 22) | 72.7 | 1.00 | 81.8 | 1.00 | ||||||
  Yes (n = 307) | 81.8 | 1.84 (0.68–4.99) | 77.9 | 0.75 (0.24–2.30) | ||||||
 Support received from attending ICU physician | ||||||||||
  No (n = 71) | 69.0 | 1.00 | 71.8 | 1.00 | ||||||
  Yes (n = 258) | 84.5 | 2.58 (1.40–4.77) | 80.0 | 1.60 (0.87–2.95) | ||||||
 Support received from non-ICU healthcare professionala | ||||||||||
  No (n = 154) | 79.9 | 1.00 | 75.3 | 1.00 | ||||||
  Yes (n = 80) | 86.3 | 1.58 (0.74–3.39) | 79.7 | 1.31 (0.67–2.56) | ||||||
 Support received from psychosocial caregiver | ||||||||||
  No (n = 245) | 79.5 | 1.00 | 76.5 | 1.00 | ||||||
  Yes (n = 84) | 85.9 | 1.49 (0.75–2.98) | 83.1 | 1.46 (0.76–2.80) | ||||||
WHEN | ||||||||||
 Frequency of contact | ||||||||||
  Less than 1 time per day (n = 15) | 66.7 | 1.00 | 86.7 | 1.00 | ||||||
  1 time per day (n = 120) | 77.5 | 1.66 (0.51–5.37) | 78.6 | 0.59 (0.12–2.82) | ||||||
   > 1 time per day (n = 160) | 90.6 | 4.89 (1.45–16.51)c | 80.0 | 0.69 (0.15–3.24) | ||||||
  Other (n = 33) | 57.6 | 0.71 (0.19–2.58) | 59.4 | 0.24 (0.05–1.26) | ||||||
 Fixed timeslot for contact | ||||||||||
  No (n = 224) | 75.9 | 1.00 | 72.4 | 1.00 | ||||||
  Yes (n = 104) | 92.3 | 3.72 (1.69–8.17) | 90.3 | 3.70 (1.80–7.64) | ||||||
HOW | ||||||||||
 Healthcare professional called relativea | ||||||||||
  No (n = 97) | 74.2 | 1.00 | 67.4 | 1.00 | ||||||
  Yes (n = 133) | 87.2 | 2.11 (1.05–4.24)c | 83.1 | 2.24 (1.18–4.24)c | ||||||
 Relative called healthcare professionala | ||||||||||
  No (n = 98) | 84.7 | 1.00 | 79.4 | 1.00 | ||||||
  Yes (n = 132) | 79.5 | 0.76 (0.37–1.54) | 74.2 | 0.76 (0.40–1.44) | ||||||
 Contact between healthcare professional and relative different methoda | ||||||||||
  No (n = 225) | 81.8 | 1.00 | 76.4 | 1.00 | ||||||
  Yes (n = 5) | 80.0 | 1.12 (0.12–10.40) | 80.0 | 1.47 (0.16–13.58) | ||||||
WHAT | ||||||||||
 Number of topics relative received information about (e.g. leaflets) | ||||||||||
   ≤ 1 (n = 54) | 59.3 | 1.00 | 55.6 | 1.00 | ||||||
  2–3 (n = 126) | 79.4 | 2.92 (1.43–5.97) | 80.0 | 3.32 (1.62–6.78) | ||||||
  4–5 (n = 149) | 90.6 | 7.42 (3.33–16.54) | 85.0 | 4.67 (2.26–9.64) | ||||||
 Number of topics discussed with healthcare professionals | ||||||||||
  1–3 (n = 92) | 66.3 | 1.00 | 67.0 | 1.00 | ||||||
  4–5 (n = 122) | 79.5 | 2.18 (1.16–4.10)c | 76.5 | 1.65 (0.88–3.08) | ||||||
  6–9 (n = 113) | 95.6 | 13.19 (4.79–36.36) | 89.3 | 4.38 (2.05–9.37) | ||||||
 Video calling between patient and relative possible | ||||||||||
  No (n = 109) | 72.5 | 1.00 | 75.2 | 1.00 | ||||||
  Yes (n = 211) | 85.3 | 2.56 (1.42–4.60) | 79.2 | 1.32 (0.75–2.34) | ||||||
 Being offered emotional support | ||||||||||
  No (n = 99) | 66.7 | 1.00 | 65.3 | 1.00 | ||||||
  Yes (n = 221) | 87.3 | 3.39 (1.89–6.09) | 83.4 | 2.55 (1.46–4.46) | ||||||
|  | Comprehensible information (n = 327) | No contradictory information (n = 305) | Felt taken seriously (n = 322) | Enough time (n = 324) | Listening carefully (n = 324) | |||||
Row % | OR (95% CI) | Row % | OR (95% CI) | Row % | OR (95% CI) | Row % | OR (95% CI) | Row % | OR (95% CI) | |
WHO | ||||||||||
 Support received from attending ICU nurse | ||||||||||
  No (n = 22) | 95.2 | 1.00 | 90.0 | 1.00 | 90.5 | 1.00 | 95.2 | 1.00 | 95.2 | 1.00 |
  Yes (n = 307) | 93.8 | 0.69 (0.09–5.47) | 95.1 | 2.95 (0.59–14.74) | 96.7 | 2.90 (0.57–14.67) | 84.2 | 0.30 (0.04–2.32) | 91.7 | 0.56 (0.07–4.38) |
 Support received from attending ICU physician | ||||||||||
  No (n = 71) | 90.1 | 1.00 | 89.4 | 1.00 | 91.3 | 1.00 | 82.9 | 1.00 | 87.0 | 1.00 |
  Yes (n = 258) | 94.9 | 2.07 (0.79–5.45) | 96.2 | 3.30 (1.15–9.44)c | 97.6 | 4.38 (1.34–14.37)c | 85.4 | 1.31 (0.63–2.69) | 93.3 | 2.25 (0.94–5.36) |
 Support received from non-ICU healthcare professionala | ||||||||||
  No (n = 154) | 93.5 | 1.00 | 91.5 | 1.00 | 96.7 | 1.00 | 81.6 | 1.00 | 91.4 | 1.00 |
  Yes (n = 80) | 98.8 | 5.52 (0.69–44.41) | 98.7 | 7.80 (0.96–63.71) | 97.5 | 1.43 (0.27–7.78) | 96.2 | 6.20 (1.76–21.81)c | 96.3 | 2.14 (0.58–7.89) |
 Support received from psychosocial caregiver | ||||||||||
  No (n = 245) | 93.4 | 1.00 | 95.6 | 1.00 | 95.4 | 1.00 | 83.0 | 1.00 | 90.9 | 1.00 |
  Yes (n = 84) | 95.2 | 1.28 (0.41–3.99) | 92.3 | 0.51 (0.18–1.48) | 98.8 | 3.78 (0.48–30.05) | 90.4 | 1.82 (0.81–4.09) | 95.1 | 1.85 (0.61–5.59) |
WHEN | ||||||||||
 Frequency of contact | ||||||||||
  Less than 1 time per day (n = 15) | 92.9 | 1.00 | 83.3 | 1.00 | 84.6 | 1.00 | 69.2 | 1.00 | 85.7 | 1.00 |
  1 time per day (n = 120) | 92.4 | 1.24 (0.14–10.99 | 93.5 | 2.45 (0.42–14.22) | 98.3 | 15.15 (1.72–133.72)c | 84.0 | 2.27 (0.62–8.35) | 91.6 | 2.19 (0.41–11.65) |
   > 1 time per day (n = 160) | 97.5 | 3.77 (0.38–37.53) | 97.4 | 6.48 (1.00–41.97)c | 98.8 | 23.48 (2.67–206.62)c | 91.8 | 4.83 (1.28–18.32)c | 96.9 | 5.30 (0.90–31.12) |
  Other (n = 33) | 81.8 | 0.42 (0.04–3.96) | 90.3 | 1.60 (0.22–11.74) | 80.6 | 1.06 (0.16–6.90) | 62.5 | 0.73 (0.18–2.95) | 71.0 | 0.42 (0.08–2.31) |
 Fixed timeslot for contact | ||||||||||
  No (n = 224) | 91.4 | 1.00 | 94.2 | 1.00 | 94.9 | 1.00 | 81.7 | 1.00 | 90.0 | 1.00 |
  Yes (n = 104) | 99.0 | 10.90 (1.42–83.43)c | 95.9 | 1.32 (0.41–4.26) | 99.0 | 5.78 (0.73–45.79) | 91.3 | 2.18 (1.01–4.72)c | 96.1 | 2.65 (0.88–7.99) |
HOW | ||||||||||
 Healthcare professional called relativea | ||||||||||
  No (n = 97) | 90.7 | 1.00 | 92.5 | 1.00 | 93.7 | 1.00 | 76.0 | 1.00 | 88.5 | 1.00 |
  Yes (n = 133) | 98.5 | 6.52 (1.34–31.78)c | 95.1 | 1.54 (0.48–4.97) | 99.2 | 7.12 (0.82–61.62) | 93.9 | 6.12 (2.38–15.73) | 96.2 | 4.07 (1.23–13.48)c |
 Relative called healthcare professionala | ||||||||||
  No (n = 98) | 94.8 | 1.00 | 93.5 | 1.00 | 95.9 | 1.00 | 88.7 | 1.00 | 92.8 | 1.00 |
  Yes (n = 132) | 95.5 | 1.13 (0.32–3.96) | 94.3 | 1.32 (0.42–4.20) | 97.7 | 2.10 (0.45–9.94) | 84.6 | 0.69 (0.30–1.56) | 93.9 | 1.23 (0.42–3.58) |
 Contact between healthcare professional and relative different methoda | ||||||||||
  No (n = 225) | 95.1 |  | 94.3 |  | 96.8 |  | 86.0 |  | 92.8 |  |
  Yes (n = 5) | 100 | b | 80.0 | 0.24 (0.02–2.49) | 100 | b | 100 | b | 100 | b |
WHAT | ||||||||||
 Number of topics relative received information about (e.g. leaflets) | ||||||||||
   ≤ 1 (n = 54) | 83.3 | 1.00 | 93.6 | 1.00 | 84.9 | 1.00 | 71.7 | 1.00 | 78.8 | 1.00 |
  2–3 (n = 126) | 94.4 | 3.09 (1.07–8.94)c | 92.4 | 0.96 (0.24–3.82) | 97.5 | 7.96 (1.94–32.65)c | 83.1 | 2.46 (1.11–5.43)c | 91.3 | 3.13 (1.22–8.02)c |
  4–5 (n = 149) | 97.3 | 6.28 (1.81–21.80) | 97.1 | 2.79 (0.57–13.54) | 99.3 | 28.04 (3.32–236.69) | 91.2 | 5.16 (2.17–12.29) | 97.3 | 9.76 (2.89–32.95) |
 Number of topics discussed with healthcare professionals | ||||||||||
  1–3 (n = 92) | 89.0 | 1.00 | 92.5 | 1.00 | 91.0 | 1.00 | 71.1 | 1.00 | 83.0 | 1.00 |
  4–5 (n = 122) | 95.1 | 2.35 (0.81–6.78) | 95.7 | 1.90 (0.55–6.55) | 98.3 | 6.20 (1.26–30.42) | 87.6 | 3.09 (1.49–6.44) | 95.1 | 3.92 (1.42–10.76)c |
  6–9 (n = 113) | 96.5 | 3.24 (0.96–10.90) | 95.3 | 1.80 (0.52–6.29) | 98.2 | 6.14 (1.24–30.45) | 93.8 | 7.03 (2.81–17.61) | 96.5 | 5.79 (1.80–18.63) |
 Video calling between patient and relative possible | ||||||||||
  No (n = 109) | 91.6 | 1.00 | 95.9 | 1.00 | 95.2 | 1.00 | 78.1 | 1.00 | 87.6 | 1.00 |
  Yes (n = 211) | 95.3 | 1.93 (0.74–5.02) | 94.0 | 0.73 (0.23–2.37) | 96.7 | 1.73 (0.52–5.79) | 88.1 | 2.24 (1.17–4.31)c | 93.8 | 1.99 (0.86–4.62) |
 Being offered emotional support | ||||||||||
  No (n = 99) | 87.8 | 1.00 | 92.5 | 1.00 | 88.3 | 1.00 | 70.5 | 1.00 | 82.3 | 1.00 |
  Yes (n = 221) | 96.4 | 3.66 (1.43–9.40)c | 95.6 | 1.93 (0.68–5.51) | 99.5 | 26.10 (3.30–206.32) | 90.5 | 4.46 (2.30–8.63) | 95.9 | 5.71 (2.35–13.90) |