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Table 1 Frequency and characteristics of patients who engaged with SURC.

From: Nurse-led emergency department avoidance model of care for patients receiving cancer therapy in the ambulatory setting: a health service improvement initiative

 

Site A

Adult

Site B

Adult

Site C

Adult

Site D

Pediatric

Overall

 

n (%)

n (%)

n (%)

n (%)

n (%)

Total Encounters

975 (31%)

754 (24%)

518 (17%)

851 (27%)

3095

Individual Patients

363 (34%)

259 (24%)

229 (21%)

222 (21%)

1073

SURC encounter by gender

Female

501 (51%)

435 (58%)

275 (53%)

364 (43%)

1574 (51%)

Male

474 (49%)

318 (42%)

243 (47%)

487 (57%)

1521 (49%)

SURC encounter by treatment intent

Curative

277 (29%)

313 (42%)

54 (11%)

822 (97%)

1466 (47%)

Palliative

630 (65%)

423 (56%)

58 (11%)

29 (3%)

1140 (37%)

Not stated/Unknown

68 (6%)

17 (2%)

404 (78%)

0

489 (16%)

SURC encounter by type

Phone triage-Incoming calls

393 (40%)

275 (37%)

279 (54%)

542 (64%)

1489 (48%)

Phone triage – Outgoing calls

170 (17%)

370 (49%)

65 (13%)

108 (12%)

713 (23%)

Pt Education

176 (18%)

≤ 5%

≤ 5%

≤ 5%

208 (7%)

SURC attendance

236 (24%)

77 (10%)

171 (33%)

201 (24%)

685 (22%)

SURC encounter by tumor streams

Breast

226 (23%)

102 (14%)

66 (13%)

0 (0%)

394 (13%)

Colorectal

165 (17%)

282 (37%)

59 (11%)

0 (0%)

506 (16%)

Hematology

16 (2%)

0 (0%)

196 (38%)

412 (49%)

624 (20%)

Lung

191 (20%)

139 (19%)

73 (14%)

0 (0%)

403 (13%)

Pediatric Solid tumor

0 (0%)

0 (0%)

0 (0%)

297 (35%)

297 (10%)

Other

377 (38%)

230 (31%)

123 (24%)

142 (16%)

871 (28%)

Physical SURC attendance (n= 685)

Medical Review Required

133 (56%)

18 (23%)

159 (93%)

130 (65%)

440 (64%)

Patients requiring Admission

26 (11%)

≤ 5%

61 (36%)

46 (23%)

136 (20%)

  1. Notes: Pt = patient; SURC = Symptom and Urgent Review Clinic; values under n = 5 are suppressed