Table 2 Significant factors affecting the success of virtual visits according to ENT/phoniatrics staff
Time in current profession (n = 70) | Sex (n = 70) | Profession (n = 70) | ||||||
|---|---|---|---|---|---|---|---|---|
< 5 years (n = 15) | 5—10 years (n = 14) | 11—20 years (n = 16) | > 20 years (n = 25) | Male (n = 11) | Female (n = 59) | Doctor (n = 33) | Nurse/Allied health professionals (n = 37) | |
n (%) | n (%) | n (%) | n (%) | n (%) | n (%) | n (%) | n (%) | |
Compared to live visits, how quickly can you completely treat an ailment during virtual visits? | ||||||||
More quickly | 5 (41.7) | 6 (46.2) | 4 (25) | 9 (39.1) | 5 (55.6) | 19 (34.5) | 16 (55.2) | 8 (22.9) |
In the same time | 5 (41.7) | 5 (38.5) | 4 (25) | 8 (34.8) | 1 (11.1) | 21 (38.2) | 7 (24.1) | 15 (42.9) |
More slowly | 2 (16.7) | 2 (15.4) | 8 (50) | 6 (26.1) | 3 (33.3) | 15 (27.3) | 6 (20.7) | 12 (34.3) |
p-value | 0.522 | 0.279 | 0.028 | |||||
Compared to live visits, virtual visits are | ||||||||
Lighter | 8 (61.5) | 7 (53.8) | 4 (25) | 7 (29.2) | 7 (77.8) | 19 (33.3) | 21 (70) | 5 (13.9) |
As tiring | 2 (15.4) | 2 (15.4) | 3 (18.8) | 10 (41.7) | 0 (0) | 17 (29.8) | 4 (13.3) | 13 (36.1) |
More exhausting | 3 (23.1) | 4 (30.8) | 9 (56.3) | 7 (29.2) | 2 (22.2) | 21 (36.8) | 5 (16.7) | 18 (50) |
p-value | 0.154 | 0.039 | 0.000 | |||||
How often do you manage to completely treat ailments during virtual visits? | ||||||||
Always/most of the time | 10 (90.9) | 10 (76.9) | 9 (56.3) | 15 (62.5) | 5 (62.5) | 39 (69.6) | 22 (75.9) | 22 (62.9) |
As often as during live visits | 1 (9.1) | 1 (7.7) | 3 (18.8) | 1 (4.2) | 0 (0) | 6 (10.7) | 0 (0) | 6 (17.1) |
Hardly ever/ never | 2 (15.4) | 4 (25) | 8 (33.3) | 3 (37.5) | 11 (19.6) | 7 (24.1) | 7 (20) | |
p-value | 0.212 | 0.466 | 0.056 | |||||
How often do you have to book a live visit because ailment could not be treated virtually? | ||||||||
Rarely/ less than half of the time | 9 (100) | 8 (66.7) | 7 (46.7) | 11 (55) | 5 (62.5) | 30 (62.5) | 18 (66.7) | 17 (58.6) |
Half of the time | 2 (16.7) | 1 (6.7) | 1 (5) | 1 (12.5) | 3 (6.3) | 3 (11.1) | 1 (3.4) | |
More than half/ almost always | 2 (16.7) | 7 (46.7) | 8 (40) | 2 (25) | 15 (31.3) | 6 (22.2) | 11 (37.9) | |
p-value | 0.070 | 0.689 | 0.317 | |||||
Success of interaction with patients during virtual visits | ||||||||
Excellent/good | 8 (57.1) | 10 (76.9) | 9 (56.3) | 11 (47.8) | 4 (40) | 34 (60.7) | 19 (65.5) | 19 (51.4) |
Fair | 6 (42.9) | 3 (23.1) | 2 (12.5) | 9 (39.1) | 5 (50) | 15 (26.8) | 8 (27.6) | 12 (32.4) |
Poor/Very poor | 0 (0) | 0 (0) | 5 (31.3) | 3 (13) | 1 (10) | 7 (12.5) | 2 (6.9) | 6 (16.2) |
p-value | 0.070 | 0.329 | 0.403 | |||||