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Table 3 Example from the analytic process

From: The role of local context for managers’ strategies when adapting to the COVID-19 pandemic in Norwegian homecare services: a multiple case study

Cases

Data extract

Coded for

Theme

Case 1

Many of our employees work several different places, so we had to reallocate some of our staff. Some were temporarily employed, and if they worked part-time two different places, they were offered full-time position at one place.

Reorganizing and reallocating resources

Managerial strategies to mitigate shortages of healthcare staff

Case 2

Then we had to start search for personnel from other parts in the organization and redistribute tasks among staff… … We had some personnel in sick leave that could contribute because their work were facilitated according to what they managed to do.

Reorganizing and reallocating resources

Case 3

We implemented new work schedules and cohorts, which cost a lot of money. Many of our healthcare staff works in small positions, so we had to increase their positions in that period.

Measures to ensure adequate staffing

Case 4

We have a minimum staffing with two nurses and if one waits for a [Covid-19] test result, we need to take action to ensure proper staffing (…) in case the person doesn’t receive the test result before their shift. So we are ahead

Hired in extra personnel to ensure adequate staffing